Alarm And Troubleshooting; Gateway Faults; Twinguard Faults - Bosch F.01U.323.385 Instruction Manual

10.0 ALARM AND TROUBLESHOOTING

10.1 Gateway faults

Visual
Cause
signal
USB power cable not
No LED connected / power
is lit up cable faulty / Gateway
faulty
LED 2 Internet connection not
is lit up available;
orange Cloud not available
LED 2 Internet connection not
is lit up available;
red Cloud not available
In normal operation, LED 1 and LED 2 of the Gateway are continuously
lit up green. LEDs 3, 4 and 5 are inactive in this case.
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Measure
Check the power supply to the power
cable; replace the power cable or
Gateway if necessary
Call the hotline
Check the connection between the
Gateway and the DSL router
or check the internet connection of
the DSL router

10.2 Twinguard faults

Audible Visual
signal signal
Yellow LED
Quiet
flashes 3
signal,
times
every 43 s
every 43 s
Yellow LED
Quiet
flashes
signal, Batteries nearly empty
once
every 300 s
every 300 s
Alarm OK, but
Quiet
batteries in one of the
signal,
– other alarms in the
sounds
network are nearly
every hour
Flash and fault codes, information about how to reset the Twinguard to
its factory settings plus much more can be found in the online FAQs at
www.bosch-smarthome.com/faq
Cause Measure
Alarm faulty Replace the Alarm
Replace the batteries
Look for a alarm whose
360° circumferential
LED light strip is flashing
yellow (once every 300 s)
empty and replace its batteries
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