Page 2: Fcc Statement
IG6600 Administration Manual Environment The equipment you have purchased must not be disposed of with household waste. You should return these to your distributor if they are to replace or dispose of them in an approved recycling centre. FCC Statement...
Page 3 Electrical Powering: The IG6600 can be powered with correct power adaptor, the power adaptor must be 12V/1.5A. Any damage caused to the IG6600 as a result of using unsupported power adaptors will not be covered by the manufacturer’s warranty.
Page 4: Table Of Contents
IG6600 Administration Manual Table Of Contents Introduction ...............................7 Getting to Know the IG6600...........................9 2.1 Front Panel ..............................9 2.2 Rear Panel..............................10 IG6600 Voice General Features........................11 3.1. Access Control for Web Page......................11 3.2. Answering Position ........................11 3.3. Auto Attendant & Voice Mail......................11 3.4.
Page 5 4.35. Trunk Ring Type..........................26 4.36. Volume Control ..........................27 4.37. Web Management..........................27 Quick Installation............................28 5.1 Connecting the IG6600..........................28 5.2 Wizard Setup ..............................28 5.2.1 WAN Setting............................28 5.2.2 LAN Setting.............................30 5.2.3 Wireless Basic..........................31 5.2.4 Internet Time............................31 5.2.5 Numbering Plan..........................32 5.2.6 IP Trunk ............................33 5.2.7 Call Routing Table ...........................34...
Page 6 Appendix 3.2.3 Mailbox Administer Flowchart ..................126 Appendix 3.2.4 System Administrator’s Voicemail Flowchart...............131 Appendix 4: PTS/PTC ............................134 Install PTS ..............................134 Update IG6600 Firmware..........................134 Update IG6600 Configuration File.........................135 Receive IG6600 Configuration File .......................136 Show Update Log ............................138 Set Working Time ............................139 Page 6 of 139...
Page 7: Introduction
VoIP, including low cost long distance service, and one network for both voice and data. The IG6600 is so easy to configure that a fully working system can be set up in minutes. Plug and Play feature allows new telephones to be automatically detected and registered when they are connected.
Page 8 (2) To build a common setting file for most users. (3) To configure each phone and install them into the network. (4) To configure each interfaces and install them into IG6600. (5) And to solve the problems that users encounter during operation.
Page 9: Getting To Know The Ig6600
IG6600 Administration Manual Getting to Know the IG6600 2.1 Front Panel The front panel contains several LEDs that indicate the status of the IG6600. Figure 2-1. Front Panel of IG6600 LED Name Color Status Description POWER Red/Blue Red On Firmware updating...
Page 10: Rear Panel
IG6600 Administration Manual 2.2 Rear Panel The rear panel contains the ports for the IG6600's data and power connections. Figure 2-2. Rear Panel of IG6600 Label Function RJ-45 connector: Connects the device to your cable modem, or to your ADSL Modem. It’s to connect to the remote network.
Page 11: Ig6600 Voice General Features
Service Control List, IP Address Access Control mode and password for Administrator, Supporter and User. IG6600 also provide an external user access to the internal IP phone’s Web page. The Registered Phone page will list all registered phones with their IP links. Clicking a specific link will open that specific IP phone’s Web page.
Page 12: Auto Provisioning
To make an outside call, dial a phone number. IG6600 chooses a line (PSTN line, IP trunk, another IG6600) via Call Routing Table to dial out. If it includes “p” in the phone number, and the call is dialed through PSTN Trunk, it will pause for a pre-configured time.
Page 13: Call Operator (Call Attendant)
“*”. 3.9. Call Restriction IG6600 provides sophisticated monitoring of digits dialed on PSTN/IP Trunks. If a digit or range of digits dialed on a Trunk line is inconsistent with the dialing extension’s COS, the call is denied.
Page 14: Call Routing
IG6600 can automatically modify the dialed number by deleting and inserting digits. The call routing destination is a PSTN line, an IP line, a line group or another IG6600. It allows you to configure each entry in the Call Routing Table which contains a routing...
Page 15: Direct In Dialing (Did)
IG6600 Administration Manual 3.15. Direct In Dialing (DID) IG6600 provides a Direct In Dialing Table for IP Trunks. It will be able to offer its individual phone number for each extension. IG6600 provides 50 entries in the Direct In Dialing Table. Each entry includes...
Page 16: Icd Group (Hunt Group)
IG6600 Administration Manual IG6600 It also allows the user to share the PSTN or IP Trunks in another IG6600 to make an outside call. In an IGW Group, one Master IG6600 and at most 9 Slave IG6600s are available. Master IG6600 must have a public/static IP address.
Page 17: Numbering Plan
3.26. Numbering Plan The Numbering Plan refers to the structure of dialed access to the various resources that are part of the system. IG6600 also allows for a very flexible configuration numbering for the various system resources. IG6600 provides the following resources to be programmed in Numbering Plan.
Page 18: Station Message Detailed Recording (Smdr)
This clock has the ability to automatically adjust with network NTP server through internet. System Time & Date can be applied to Tecom IP20xx Phone if it’s on IG6600’s LAN side, or on WAN side with the same Router as IG6600’s..
Page 19 IG6600 Administration Manual • WAN Setting • LAN Setting • Wireless Basic • Wireless Security • Internet Time • Numbering Plan • IP Trunk • Call Routing Table Page 19 of 139...
Page 20: Ig6600 Voice Extension Features
IG6600 Administration Manual IG6600 Voice Extension Features IG6600 follows SIP standard to serve SIP phones. Basically, telephone features that meets SIP standard can be applied in IG6600. Tecom IP20xx phone (IP2032/IP2061/IP2062) supports many phone features. But for adding some traditional KTS features that are not defined definitely in SIP protocol, some specified information are transmitted between IG6600 and IP2xxx Phones.
Page 21: Agent Log On/Off - Icd Group
Trunk line button is pressed. 4.5. Call Fork IG6600 supports to ring another extension or an outside destination via IP Trunk simultaneously when the extension gets an incoming call. When the call is answered by one of the both parties, the call at the other party will stop ringing automatically.
Page 22: Call Forward
(External Call Forward; ECF). IG6600 support the following feature access codes to program Call Forwards for IP20xx and FXS. It includes a “Type” setting for each Call Forward. It can be programmed to “ICM”, “Outside”...
Page 23: Call Park / Call Park Answer
IG6600 Administration Manual display. 4.9. Call Park / Call Park Answer The feature allows you to “park” a call at IP20xx extension. It also allows any extensions to retrieve a parked call. Calls are parked by pressing the Park feature key. The call parked can be retrieved by dialing the Call Park code or pressing the Parked feature key.
Page 24: Distinctive Ringing
The DND feature can also be set/cancelled in LCD menu or web page of IP20xx. 4.19. DSS/EDM IG6600 supports to provide the status of the extensions and trunk lines. The status can be shown on the LED of IP20xx’s flexible keys. For IP2061, it supports EDM module that can have 24 more keys.
Page 25: Multi-Line Appearance
The button lamp is lit when dialing. 4.27. Paging (All/Group) Paging function can be initiated from any extension in the IG6600. Dialing a Paging Group Directory number allows an extension to broadcast a page to all assigned members of the selected paging group.
Page 26: Phone Lock/Unlock
While connecting IP20xx to IG6600’s LAN port, it will register to IG6600 automatically. IG6600 will also assign a valid extension number to the phone directly. When IP20xx and IG6600 connect to the same Router, iG6600 will assign a valid extension number to the IP20xx also.
Page 27: Volume Control
IG6600 Administration Manual 4.36. Volume Control The IP20xx is equipped with a volume control that is used to adjust the various volume settings of the telephone. The following functions can be adjusted: • Ringing • Handset • Speaker • Headset 4.37.
Page 28: Quick Installation
IG6600. Use of a different adapter may result in product damage. (4) Now that you have connected the IG6600 to your network, you are ready to begin setting it up. The Setup Wizard will take you through all necessary steps to help you to configure the IG6600 easily.
Page 29 IG6600 Administration Manual This page shows that the current existing WAN interface in this system is Static IP mode. (Figure 5-1) Figure 5-1. Wan Settings (Static IP mode) The Dynamic Host Configuration Protocol (DHCP) is an Internet protocol for automating the configuration of computers that use TCP/IP.
Page 30: Lan Setting
IG6600 Administration Manual The Point-to-Point Protocol over Ethernet (PPPoE) requires a user name and password that your ISP has provided to you to establish your connection. This page shows that the current existing WAN interface in this system is PPPoE mode (Figure 5-3).
Page 31: Wireless Basic
Figure 5-5. Wireless Basic 5.2.4 Internet Time The page allows you to configure the NTP time server, so the IG6600 can have correct system time. It is useful such as reviewing the System Log. (Figure 5-6) Figure 5-6. Internet Time...
Page 32: Numbering Plan
IG6600 Administration Manual 5.2.5 Numbering Plan IG6600 has a flexible numbering plan so that phone or trunk numbers can be customized to meet a wild range of applications. It will check the numbers what you enter to prevent from conflicting among the all system resources. (Figure 5-7,Figure 5-8) Figure 5-7.
Page 33: Ip Trunk
IG6600 Administration Manual 5.2.6 IP Trunk IG6600 can register up to 8 SIP Uplink Servers. The extensions may make a call to the users of the Uplink Servers, or any user in the world through the Uplink Servers. (Figure 5-9,Figure 5-10) Figure 5-9.
Page 34: Call Routing Table
The Call Routing Table automatically routes outgoing calls using the most appropriate route. The appropriate route is determined based on the number dialed. If necessary, IG6600 can automatically modify the dialed number by deleting and/or inserting digits. (Figure 5-11,Figure 5-12) Figure 5-11.
Page 35 IG6600 Administration Manual Figure 5-13. Wizard Setup finished Congratulations! The wizard setup of the IG6600 is complete. For additional details, advanced configuration, or any other questions, refers to the next chapter. Page 35 of 139...
Page 36: Configuration
Connect the IG6600 to PC. The default LAN IP of the IG6600 is 192.168.1.1. The default WAN IP of the IG6600 depends on upper router’s DHCP server. For web login, the default user name is “admin1234”, the default password is “123456”.
Page 37 IG6600 Administration Manual Mobile Network Voice Management Diagnostics Logout Figure 6-2. Device Info - Summery Page 37 of 139...
Page 38: Device Info
IG6600 Administration Manual 6.3 Device Info This information reflects the current Status of IG6600 connection. It includes the following topics: Summary Statistics Route DHCP 6.3.1 Summary In the page (Figure 6-2) you can get the information reflects the current software version and connection status.
Page 39: Route
IG6600 Administration Manual Figure 6-4. Device Info – Statistics – WAN 6.3.3 Route In this page you can get the IP route information of the device. (Figure 6-5) Figure 6-5. Device Info – Route 6.3.4 ARP This page shows an ARP table which maps IP network addresses to hardware addresses used by data link level protocol.
Page 40: Dhcp
IG6600 Administration Manual Figure 6-6. Device Info – ARP 6.3.5 DHCP This page shows a DHCP Leases table which shows the all used IP address under IG6600’s DHCP Server. (Figure 6-7) Figure 6-7. Device Info – DHCP Page 40 of 139...
Page 41: Advanced
Print Server 6.4.1 WAN There are three modes that you can give WAN IP address to IG6600: Static IP mode, DHCP mode and PPPoE mode. You can also enable or disable Firewall. Network Address Translation (NAT) allows you to share one public WAN IP address for multiple computers on your LAN side.
Page 42 IG6600 Administration Manual Figure 6-8. Advanced – WAN (Static IP Mode) The Dynamic Host Configuration Protocol (DHCP) is an Internet protocol for automating the configuration of computers that use TCP/IP. DHCP can be used to automatically assign IP addresses, to deliver TCP/IP stack configuration parameters such as the subnet mask and default router, and to provide other configuration information.
Page 43: Lan
IG6600 Administration Manual Figure 6-10. Advanced – WAN (PPPoE Mode) 6.4.2 LAN It allows you to set LAN IP and Subnet Mask for LAN interface. You can also enable or disable DHCP Server and configure related settings. The “Static IP Lease List” allows to program 32 entries to have the fixed IP address for the specified devices.
Page 44 IG6600 Administration Manual 6.4.3.1 Virtual Servers Virtual Server allows you to direct incoming traffic from WAN side identified by Protocol and External port to the internal server with private IP address on the LAN side. The “Internal Port” can be modified if the “External Port” needs to be converted to a different port number used by the server on the LAN side.
Page 45 LAN initiates a TCP/UDP connection to a remote party using the "Trigger Ports". IG6600 allows the remote party from the WAN side to establish new connections back to the application on the LAN side using the "Open Ports".
Page 46: Security
IG6600 Administration Manual 6.4.3.3 DMZ Host IG6600 will forward IP packets that do not belong to any of the applications configured in the Virtual Servers table to the DMZ host computer. Enter the computer's IP address and click "Save Settings" to activate the DMZ host. Clear the IP address field and click "Save Settings"...
Page 47 By default, all incoming IP traffic from the WAN will be blocked if it is not consistent with the incoming filter rules. In fact, IG6600 has opened some necessary ports such as web port, sip port, and rtp port, to make sure that voice application can communicate well.
Page 48: Parental Control
It’s separated into two parts: Time Restriction, and URL Filter. 6.4.5.1 Time Restriction The administrator can add time restriction to a special LAN device connected to IG6600. The “Browser's MAC Address” automatically displays the MAC address of the LAN device where the browser is running. To restrict other LAN device, click the "Other MAC Address"...
Page 49 IG6600 Administration Manual Figure 6-22. Advanced – Parental Control – Time Restriction – Add 6.4.5.1 URL Filter The administrator can add 100 entries maximum to include/exclude the URL address and Port number. Choose “Include” means the user can only connect to the URL that you add.
Page 50: Quality Of Service
IG6600 Administration Manual Figure 6-24. Advanced – Parental Control – URL Filter – Add 6.4.6 Quality of Service It’s separated into two parts: DSCP Marking, and Bandwidth Control 6.4.6.1 DSCP Marking IP QoS is applied to the traffic from LAN to WAN; the traffic from WAN to LAN will not be applied.(Figure 6-25)
Page 51: Routing
IG6600 Administration Manual have been queued in the normal IP packets if they have not been set in the traffic class rule. Figure 6-26. Advanced – Quality of Service – Bandwidth Control 6.4.7 Routing 6.4.7.1 Static Route The Static Route allows you to add special routing rules into routing table.
Page 52: Dynamic Dns
The Dynamic DNS service allows you to alias a register domain name to a dynamic IP address. It allows IG6600 to be more easily accessed from various locations on the Internet. Click “Add” or “Remove” to configure Dynamic DNS. (Figure 6-29) Figure 6-29.
Page 53: Upnp
IG6600 Administration Manual Figure 6-30. Advanced – Dynamic DNS – DynDNS.org Figure 6-31. Advanced – Dynamic DNS – TZO 6.4.9 Upnp It’s used to enable or disable the universal plug and play function. (Figure 6-32) Page 53 of 139...
Page 54: File Server
6.4.10 File Server IG6600 provides file sharing service for various Microsoft Windows clients. Your USB mass storage can plug into the IG6600 USB port and can be accessed by Windows/Linux Network Neighborhood (Figure 6-33). Note: Currently IG6600 only supports the USB Storage device with one partition, the device with multiple partitions may have problem to be recognized and used.
Page 55 3. The window will show IG6600 file server icon. Click the icon. (Figure 6-36) 4. Enter the user name and password that you register in the IG6600 file server. Then you will see the sharing files of your account. (Figure 6-37)(Figure 6-38)
Page 56 IG6600 Administration Manual Figure 6-36. Search ig6600 file server Figure 6-37. Input file server username and password Page 56 of 139...
Page 57: Print Server
IG6600 Administration Manual Figure 6-38. USB Sharing files 6.4.11 Print Server IG6600 has a USB Interface. It allows connecting a USB printer. The page is to program the Printer setting. (Figure 6-39) Figure 6-39. Advanced – Print Server Enter the Printer name. The printer name will be used by user to access the printer. “Make and model”...
Page 58 Select “Connect to a printer on the Internet or on a home or office network” and Input the URL:”http://192.168.1.1/printers/tecom”. The 192.168.1.1 in the URL is your IG6600 LAN IP address. The “tecom” in the URL is the Printer name.(Figure 6-42) Page 58 of 139...
Page 59 IG6600 Administration Manual Figure 6-42. Specify a Printer Select the Manufacturer and model of your printer. Press OK.(Figure 6-43) Figure 6-43. Select Printer Manufacturer and Model The setup is completed.(Figure 6-44) Page 59 of 139...
Page 60 IG6600 Administration Manual Figure 6-44. Completing the Add Printer Wizard Page 60 of 139...
Page 61: Wireless
IG6600 Administration Manual 6.5 Wireless Use the Wireless screen to configure the IG6600 for wireless access. It is separated into 7 parts: Basic Primary Additional Security MAC Filter Wireless Bridge Advanced Station Info Power Saving The configurable items for each part would be described in the following.
Page 62 IG6600 Administration Manual 6.5.1.1 Additional IG6600 supports to configure 3 additional Wireless networks. Each SSID can have different name and configurations. (Figure 6-46) Figure 6-46. Wireless – Basic – Additional Page 62 of 139...
Page 63: Security
User can use Push-Button or PIN to configure the connection with IG6600. In Push-Button method, IG6600 and client must press the WPS button to establish connection. In PIN mode, when the Access Point Pin is used, client can input the PIN to establish the connection.
Page 64 IG6600 Administration Manual The following items will be configured in the page: Network Authentication: Set the network Authentication method. Open and Shared can use the WEP Encryption. 802.1X and WPA require setting valid RADIUS parameters. WPA-PSK requires a valid WPA Pre-Shared Key to be set.
Page 65 IG6600 Administration Manual Figure 6-49. Wireless – Security – 2 Radius Server: Set the IP address of the RADIUS server to use for authentication and dynamic key derivation. RADIUS Server is responsible for receiving user connection requests, authenticating the user, and then returning all of the configuration information necessary for the client to deliver the server to the user.
Page 66: Mac Filter
IG6600 Administration Manual 6.5.3 MAC Filter Figure 6-50. Wireless – MAC Filter This page allows users to Add/Remove hosts with the specified MAC addresses that are able or unable to access the wireless network. When users decide to use Allow, only the MAC addressed in the user-defined list can access the wireless network.
Page 67: Advanced
All devices in your wireless network must use the same channel in order to function correctly. Auto Channel Timer: The IG6600 should search for the best wireless channel in this period (minute). 802.11n/EWC: Automatic or disable 802.11n support.
Page 68 IG6600 Administration Manual maximize 802.11n throughput under most conditions. Do not disable 802.11n protection if there is a possibility that 802.11b or 802.11g devices will use your wireless network. Support 802.11n Client Only: “On” enables support for 802.11n clients only. Off will enable support for clients that are not 802.11n.
Page 69 IG6600 Administration Manual Figure 6-54. Wireless – Advanced – 2 RTS Threshold: This value should remain at its default setting of 2347. The range is 0~2347 bytes. Should you encounter inconsistent data flow, only minor modifications are recommended. If a network packet is smaller than the packet RTS threshold size, the RTS/CTS mechanism will not be enabled.
Page 70: Station Info
IG6600 Administration Manual WMM No Acknowledgement: When the “WMM No Acknowledgement" is enabled, the receiver will not acknowledge received packets during wireless packet transmit. It is suitable in the environment where communication quality is good and interference is weak. It can improve transmission efficiency.
Page 71: Mobile Network
IG6600 Administration Manual 6.6 Mobile Network The IG6600 provides the WAN failover feature which allows gateway to reroute the traffic to the 3G WAN interface when main Ethernet WAN interface is down. Once the main Ethernet WAN is back, the traffic will fall back to Ethernet WAN.
Page 72: Connection Setting
IG6600 Administration Manual Figure 6-58. Mobile – 3G Credential 6.6.3 3G Connection Setting User can configure the connection preference that Include connection usage, MTU Size, DNS Server. Figure 6-59. Mobile – 3G Connction 6.6.4 3G configuration Here allows user to setup the 3G WAN interface back up configuration. The instant activation will switch back to main WAN interface when it is available.
Page 73 IG6600 Administration Manual Figure 6-60. Mobile – 3G Configuration Page 73 of 139...
Page 74: Voice
IG6600 Administration Manual 6.7 Voice Use the Voice screen to configure the IG6600’s voice related parameters. It allows system administrator to configure the following topics: Phone Phone Extension Extension Linekey Trunk IP Trunk Trunk Group Answering Position Call Routing Call Restriction...
Page 75 IG6600 Administration Manual Figure 6-61. Voice – Phone – Phone Extension – 1 Figure 6-62. Voice – Phone – Phone Extension – 2 SIP Authentication: It provides 24 IP phones to register. Phone Number: The phone number is a station number. If it conflicts with the setting in Numbering Plan, it fails to add or make the change.
Page 76 Display Name: The FXS user’s Calling Name. Registration Configuration: Minimal Expire: Minimal registered period of IP phone. SIP Port: The IG6600 listens for requests on the SIP port. This port is used for UDP application and 5060 is its recommended value. 6.7.1.2 Extension Linekey This page allows you to configure the default settings for IP phone’s linekeys.
Page 77: Trunk
IG6600 Administration Manual Figure 6-64. Voice – Phone – Extension Linekey-2 6.7.2 Trunk Use the Trunk screen to configure the PSTN/IP Trunk function related parameters. It is separated into 6 parts: IP Trunk Trunk Group Answering Position Call Routing Call Restriction Emergency Numbers 6.7.2.1 IP Trunk...
Page 78 IG6600 Administration Manual Figure 6-65. Voice – Trunk – IP Trunk – 1 Figure 6-66. Voice – Trunk – IP Trunk – 2 Page 78 of 139...
Page 79 IG6600 Administration Manual Figure 6-67. Voice – Trunk – IP Trunk – 3 Subscriber Information: Phone Number: It’s the assigned phone number from uplink server. Auth ID: The Account ID of registration to uplink server. It’s used for Digest Authentication.
Page 80 REGISTER packets will be sent to this server that will determine their next hops. Outbound Proxy Port: The SIP signal port of uplink outbound registrar server. Register Expires: It’s the time for IG6600 sends REGISTER to uplink register server. It counts based on second.
Page 81 IG6600 Administration Manual In IG6600, there are two methods for transmitting DTMF tone. Select RFC2833 Method, the DTMF tone will be transmitted by event packet. Select SIP-INFO Method, the DTMF tone will be represent in SIP INFO Message. 6.7.2.2 Trunk Group This page allows you to configure the virtual Trunk Group, up to 4 Trunk Groups are supported.
Page 82 IG6600 Administration Manual Figure 6-69. Voice – Trunk – Trunk Group – 2 6.7.2.3 Answering Position Figure 6-70. Voice – Trunk – Answering Positions This page allows you to configure an answering position for each Trunk line's incoming call including PSTN trunk and IP Trunk. You can choose Auto Attendant, Operator, ICD Group or manually configure the target extension phone number on Day/night basis.
Page 83 In the Destination field, the drop list includes a particular option: “IGW Group”. When selecting “IGW Group”, the next field “I” contains the founded IG6600’s name which is maintained by the IGW group, and you can select a suitable IG6600 to route your calls. (Figure 6-71) Figure 6-71.
Page 84 IG6600 Administration Manual range of numbers as the leading: 1700, 1701, 1702, …, 1799, 1800. Each From/To entry can be from 1 to 13 digits long and may contain any digit 0-9. The “From” entry must be less than or equal to the “To” entry.
Page 85: System
IG6600 Administration Manual Figure 6-73. Voice – Trunk – Emergency Dial 6.7.3 System Use the System screen to configure the System function related parameters. It is separated into 6 parts: Numbering Plan Service Mode Transmission IGW Group SMDR ICD Call Log...
Page 86 End extension: It’s the end phone number of system internal extension. All valid extension number can’t be greater than it. If receiving an IP20xx’s Plug & Play request, IG6600 will allocate the first unused number from this limited region. FXS Phone Number: It determines the FXS phone number.
Page 87 If it’s LAN, it pages the IP20xx on IG6600’s LAN side. If it’s WAN, it pages the IP200xx on IG6600 WAN side, but under the same Router with IG6600. If it’s Both, it pages the all IP20xx on LAN and WAN.
Page 88 Figure 6-76. Voice – System – Numbering Plan – Paging Group Start ICD Group number: 4 ICD groups are defined in IG6600. The maximum phones for each ICD group are 25. If one ICD Group is assigned to Answer Position...
Page 89 (Figure 6-78) Figure 6-78. Voice – System – Speed Dial Start Call Park Number: IG6600 supports to park 4 trunk calls maximum. The Call Park number can be programmed on the line keys. 6.7.3.2 Service Mode This page allows you to configure the day/night/time service mode.
Page 90 IG6600 Administration Manual Figure 6-79. Voice – System – Service Mode 6.7.3.3 Transmission This page allows you to configure the Audio, FXS, and FXO settings. Click “Save Settings” button to save the new configuration. (Figure 6-80,Figure 6-81) Figure 6-80. Voice – System – Transmission – 1 Audio: It is used to set many Audio-related options.
Page 91 IG6600 Administration Manual RTP Packet Size: 10/20/30/40/50/60 ms. Codec G.711 u-law, G.711 a-law, G.726-16, G.726-24, G.726-32, G.726-40: IG6600 supports different audio priority. You can choose “None”, “First”, “Second”, “Third”, “Fourth”, “Fifth” and “Sixth”. FXS: It is used to set many FXS-related options.
Page 92 Several IG6600s can be set into an IGW Group. IGW Group’s members can share the whole trunks. In an IGW Group, one master IG6600 and at most 9 slave IG6600s are available. Master IG6600 must have a public/static IP address. Master and all slave IG6600s share one password for authentication.
Page 93 IG6600 Administration Manual 6.7.3.5 SMDR SMDR (Station Message Detail Recording) will take down user’s dialing record. It contains every calling period. From the log of SMDR, the administrator can charge some fees from the user. This page allows you to view the SMDR record and configure the SMDR. Click “View SMDR”...
Page 94: Voice Mail
This page shows the Call Log for incoming call to ICD group. (Figure 6-86) Figure 6-86. Voice – System – ICD Call Log 6.7.4 Voice Mail IG6600 provides a built-in Auto Attendant and Voice Mail System. It is separated into 4 parts: General...
Page 95 Max recording time: The range of recording time is form 1 to 30 minutes. Silence detection for VM recording: Set “Enable” of this item will do the silence detection in VM recording. If “silence” is detected, IG6600 will terminate the recording and release the line.
Page 96 IG6600 Administration Manual Figure 6-87. Voice – Voice Mail – General – 1 Figure 6-88. Voice – Voice Mail – General – 2 Page 96 of 139...
Page 97 IG6600 Administration Manual 6.7.4.2 Extension Voice Mail extension configuration allows you to configure voice mail settings for each extension. While pressing “Configure”, it shows Extension Voice Mail Configuration screen. (Figure 6-89) Figure 6-89. Voice – Voice Mail – Extension Registration The following items will be configured in the Extension Configuration (Figure 6-90): Voice Mail: Enable/Disable.
Page 98 (Figure 6-91) Figure 6-91. Voice – Voice Mail – Holiday 6.7.4.4 Advanced This page allows you to browse, upload or download voice files through IG6600’s ftp server. (Figure 6-92) Figure 6-92. Voice – Voice Mail – Advanced...
Page 99: Registered Phone
IG6600 Administration Manual 6.7.5 Registered Phone This page lists the information of registered phones, and provides the link to access the phone's web page. (Figure 6-93) Figure 6-93. Voice – Registered Phone Page 99 of 139...
Page 100: Management
System Administrator can Backup and Update the IG6600’s settings. The settings can be saved from IG6600 to PC. The saved setting file can also be loaded from PC to IG6600. These functions can help the system administrator to manage large amount of IG6600s efficiently.
Page 101 6.8.1.3 Restore Default Click “Restore Default Settings” to restore the factory default settings. This would be helpful when the settings mass up. After IG6600 returns to factory default settings, the wizard setup is invoked automatically when the administrator accesses to IG6600’s web server.
Page 102: System Log
Emergency, Alert, Critical, Error, Warning, Notice, Informational, and Debugging. The Log Level implies that what log level is applied to IG6600 to record the log. The Display Level would just show the users the log message that they want to know. As a result, Display Level was just a subset of total log messages.
Page 103: Client
This item allows you to configure system’s time and the Daylight Saving Time. 6.8.4.1 Internet Time This page allows you to configure the NTP time server so the IG6600 can synchronize its system time with NTP time server automatically (Figure 6-100).
Page 104 IG6600 Administration Manual Management – Time Setting – Internet Time – NTP setting Figure 6-100. 6.8.4.2 Daylight Saving Time Management – Time Settings – Daylight Saving Time Figure 6-101. Page 104 of 139...
Page 105: Access Control
IG6600 Administration Manual Management –Time Settings – Day Light Saving Time – Manual DST Rule Figure 6-102. This page allows you to configure the Daylight Saving Time (DST) which supports auto adjustment for daylight saving time. Click “Save Settings” button that you can save the new configuration.
Page 106 IG6600 Administration Manual 6.8.5.1 Web Port This page allows you to change the IG6600's web port. And it will take effect after reboot. (Figure 6-103) Management – Access Control – Web Port Figure 6-103. 6.8.5.2 Password In this page you can define the passwords for administrator, support, and user. The Administrator has unrestricted access to change and view configuration of your IG6600.
Page 107: Ptc
IG6600 Administration Manual 6.8.6 PTC IG6600 can connect to a PTS for upgrade firmware. You can configure IG6600 name, PTS server URL and Time interval for check new firmware version. (Figure 6-105) Figure 6-105. Management-PTC 6.8.7 Update Software The new released software could be upgraded from the Local PC side or remotely. Click the “Browse”...
Page 108: Reboot
IG6600 Administration Manual 6.8.8 Reboot Management – Save/Reboot Figure 6-107. Click “Reboot” to reboot the IG6600. The IG6600 would automatically save the configuration before reboot, so that modified settings would take effect after reboot. (Figure 6-107) Page 108 of 139...
Page 109: Diagnostics
This page provides the following information to users: (Figure 6-108,Figure 6-109) The network connection information on the net. The status of IG6600's PSTN Line. The status of IG6600’s IP Trunk Line. The status of IG6600’s AA Line. The status of IG6600’s FXS.
Page 110: Logout
IG6600 Administration Manual Diagnostics – 2 Figure 6-109. 6.9 Logout Press “Logout”, you can logout the IG6600 web configuration page. Page 110 of 139...
Page 111: Appendix 1: Product Summary
IG6600 Administration Manual Appendix 1: Product Summary TCP/IP Protocols IP Protocol (791) ARP (RFC 826) / RARP (RFC 903) ICMP (RFC792) TCP (RFC 793) UDP (RFC 768) SNTP HTTP Telnet TFTP Static Routing NAT with ALGs IP Address Assignment Static...
Page 112 IG6600 Administration Manual IP Trunk Support up to 8 IP Trunks SIP message, including INVITE, re-INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, INFO, REFER, SUSCRIBE/NOTIFY and REPLACE messages. SIP Outbound Proxy, SIP Proxy and Registrar Auto-Registration when power-on or period Session Timer support...
Page 113 IG6600 Administration Manual One Telephone interface (RJ-11) Six PSTN Line interface (RJ-11) One USB Host interface LED Status LED Name Color Status Description POWER Red/Blue Red On Firmware updating Blue Flashing System booting up Blue On System initialized and running...
Page 114: Appendix 2: Feature Access Codes
IG6600 Administration Manual Appendix 2: Feature Access Codes The Feature Access Codes are applied in Tecom IP2032/2061/2062 Phones and FXS phone only. It’s to activate/cancel some IG6600 user-specified functions. These Feature Access Codes are used when the phone is at idle state.
Page 115 When remote party is busy, press 6 to wait call back. Press **66 to delete the record. To Activate To Cancel Reset Feature Buttons Reset all feature buttons to IG6600’s setting. *68 + (Password) Reset To Default Selected IG6600 extension features can be returned to default setting. *69+(password) Page 115 of 139...
Page 116 IG6600 Administration Manual Feature Key Programming To program the line keys as a PSTN, IP Trunk, Trunk Group number, Call-Park number or Extension number. *70 + (Feature Key number: 01 – 28 ) + (PSTN, IP Trunk, Trunk Group number, Call-Park number or Extension number) Note: IP2032 provides 2 keys for feature access.
Page 117 IG6600 Administration Manual To Cancel Page Deny **99 Page 117 of 139...
Page 118: Appendix 3: Auto Attendant And Voicemail System
Appendix 3.1.1 Preset Voice Prompts IG6600 provides two languages service for the all voice files. The all files are saved in vox folder in PCM u-law format. The only difference of the file name in the both languages is the leading digit of the file name.
Page 119 IG6600 Administration Manual 10503 The mailbox has not enabled, please dial another It’s played if the user dials a valid, but disabled mailbox number 10504 Please input your password It requests the user to enter the password of the mailbox.
Page 120 IG6600 Administration Manual password. 19011 To record the first language greeting, press one It’s for recording system greeting message. To record the second language greeting, press two When finish, press the pound (#) 19012 To record the greeting for regular office hours, It’s to choose what kind of greeting message will be...
Page 121: Appendix 3.1.2 Voice Prompts Recording
You can change Voice Prompts by two ways: Appendix 3.1.2.1 Through IP Phone Client a. Use IP phone which is an extension of IG6600, dial Voicemail Directory Number (“100” at default). b. Type in password of the extension. (“0000” at default).
Page 122: Appendix 3.2 Flowchart
IG6600 Administration Manual Appendix 3.2 Flowchart Appendix 3.2.1 Automated Attendant Language 1 only Language 2 only Prompt Language Both 91000 10001 For Language one, press one Hello, please dial the 20001 For Language two, press two extension number directly or...
Page 123 IG6600 Administration Manual Appendix 3.2.1.1 Make an Outside Call Not exist 10501 Input Error Times=3 Please input mailbox number? number Exist 10502 10104+10306 10504 Sorry, no such a Please check your number Please input your mailbox number, and dial again. Thanks for...
Page 124: Appendix 3.2.2 Subscriber Voicemail Flowchart
IG6600 Administration Manual Appendix 3.2.2 Subscriber Voicemail Flowchart 19073+10210 The extension number that you entered is Extension is not installed in this system. non-existed To dial another number, press zero for the operator. 10221+10207 Sorry, the number you dialed is not...
Page 125 IG6600 Administration Manual Appendix 3.2.2.1 Leaving messages Has the personal greeting been recorded? Playing personal greeting 10301 Please leave your message after the beep, when finish, press the pound (#) Save message with data and extension 10302 Your message has been recorded...
Page 126: Appendix 3.2.3 Mailbox Administer Flowchart
IG6600 Administration Manual Appendix 3.2.3 Mailbox Administer Flowchart 10501 Not exist Input please input Error Times=3 number? mailbox number Exist 10104+10306 10502 10503 Please check your Sorry, no such a Extension voice Disable The mailbox has not number and dial again.
Page 127 IG6600 Administration Manual Appendix 3.2.3.1 Listening message Leaving messages ? 10511 + 10512 You have ? messages Playing all voice messages and the recording time in turns. 10510 You have messages Press one to listen the playing message again Press two to listen the next message...
Page 128 IG6600 Administration Manual Appendix 3.2.3.2 Deleting all Messages 10528 To confirm the new input, press one To reenter, press two To cancel and return to the previous menu, press the pound (#) 10523 + 10524 Deleting, please wait All messages are deleted...
Page 129 IG6600 Administration Manual Appendix 3.2.3.3 Recording Personal Greeting 10531 To listen to your greeting, press one To record new greeting, press two To delete the current greeting, press three When finish, press the pound (#) User input 10533 Is personal...
Page 130 IG6600 Administration Manual Appendix 3.2.3.4 Changing Mailbox Password 10526 Please input new four digits number password 10527+10528 The new password you entered is xxxx To confirm the new input, press one To reenter, press two To cancel and return to the previous...
Page 131: Appendix 3.2.4 System Administrator's Voicemail Flowchart
IG6600 Administration Manual Appendix 3.2.4 System Administrator’s Voicemail Flowchart 19001 10505 Please input the The password is administrator password incorrect, please try again Is password Error Times=3 correct? 19011 10506 To record the first language The password is greeting, press one...
Page 132 IG6600 Administration Manual Appendix 3.2.4.1 Recording Various Greeting 19012 To record the greeting for regular office hours, press one To record the greeting for out of office hours, press two To record the greeting for lunch time break , press three...
Page 133 IG6600 Administration Manual Appendix 3.2.4.2 Recording Process Voice Files 19200 Please input five digits number voice code. To cancel the input, please press the pound(#) ‘ ’ 19201+10528 The voice code that you entered is xxxxx 2 or # To confirm the new input, press one.
Page 134: Appendix 4: Pts/Ptc
2. Press refresh button to show registered device in main form. 3. Selected device and press “PTS action” -> “IG6600 FirmWare Update”. 4. In “IG6600 FirmWare Update”, choose the firmware and press update button. 5. The PTS will inform IG6600 to download firmware when IG6600 register again. 134 of 139...
Page 135: Update Ig6600 Configuration File
2. Selected device and press “PTS action” -> “IG6600 Configure File Update” 3. In “IG6600 Configure File Update”, choose the configure file and press update button. 4. The PTS will inform IG6600 to download configure file when IG6600 register again.
Page 136: Receive Ig6600 Configuration File
IG6600 Administration Manual Receive IG6600 Configuration File 1. Select device at Main Form 2. Press “Get Cfg File” button. 136 of 139...
Page 137 3. The status will change from idle to waiting and then loading. After status back to idle , press “IG6600 Configuration Manage” at the top menu 4. Double click the item, it will open the configure file as xml format. And you can edit the...
Page 138: Show Update Log
IG6600 Administration Manual 5. After editing file, the configuration file can send back to IG6600 by pressing “Send Selected Cfg File” button Show Update Log Press” Tools” -> “log”, it will show the log of update 138 of 139...
Page 139: Set Working Time
IG6600 Administration Manual Set Working Time Working Time configure is for update IG6600, IP Phone pending task. Press “Tools” -> “Working Time”. 139 of 139...

TECOM IG6600 Administration Manual

1 Introduction

2 Getting to Know the IG6600

3 IG6600 Voice General Features

4 IG6600 Voice Extension Features

5 Quick Installation

6 Configuration

Appendix 1: Product Summary

Appendix 2: Feature Access Codes

Appendix 3: Auto Attendant and Voicemail System

Appendix 3.1 System Voice Prompts

Appendix 3.1.1 Preset Voice Prompts

Appendix 3.1.2 Voice Prompts Recording

Appendix 3.2 Flowchart

Appendix 3.2.1 Automated Attendant

Appendix 3.2.2 Subscriber Voicemail Flowchart

Appendix 3.2.3 Mailbox Administer Flowchart

Appendix 3.2.4 System Administrator's Voicemail Flowchart

Appendix 4: PTS/PTC

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Related Manuals for TECOM IG6600

Summary of Contents for TECOM IG6600

Table of Contents