Page 1 Project Name: Document No. IG6600 Date Issued: Revision: 2010-05-04 0.1.0 IG6600 Administration Manual Approved by: Prepared by: Ted Lu Department : Broadband Communication Dept. HsinChu Tecom...
Page 2: Revision History
IG6600 Administrative Guide Revision History Date Release Author Description 03-02-2010 0.0.5 Ted Lu First Draft (for IG6600 v0.0.5) 05-04-2010 0.1.0 Ted Lu Meet v0.1.0 release Related Documents Date Author Document...
Page 3: Table Of Contents
IG6600 Administrative Guide Index Introduction ..............................6 Getting to Know the IG6600 .......................... 8 2.1 Specifications............................... 8 2.2 Front Panel..............................8 2.3 Rear Panel..............................9 IG6600 Voice General Features ......................... 10 3.1. Access Control for Web Page ....................... 10 3.2.
Page 4 4.36. Volume Control ..........................25 4.37. Web Management ......................... 26 Quick Installation ............................27 5.1 Connecting the IG6600..........................27 5.2 Wizard Setup.............................. 27 5.2.1 WAN Setting ........................... 27 5.2.2 LAN Setting............................ 29 5.2.3 Wireless Basic..........................30 5.2.4 Internet Time........................... 30 5.2.5 Numbering Plan ..........................
Page 5 Appendix 3.2.4 System Administrator’s Voicemail Flowchart.............. 126 Appendix 4: PTS/PTC ............................129 Install PTS ..............................129 Update IG6600 Firmware ..........................129 Update IG6600 Configuration File ........................ 130 Receive IG6600 Configuration File....................... 131 Show Update Log ............................134 Set Working Time ............................135...
Page 6: Introduction
VoIP, including low cost long distance service, and one network for both voice and data. The IG6600 is so easy to configure that a fully working system can be set up in minutes. Plug and Play feature allows new telephones to be automatically detected and registered when they are connected.
Page 7 (2) To build a common setting file for most users. (3) To configure each phone and install them into the network. (4) To configure each interfaces and install them into IG6600. (5) And to solve the problems what users encounter during operation.
Page 8: Getting To Know The Ig6600
Operating Humidity 10% to 80% relative humidity, Non-Condensing Storage Humidity 10% to 90% Non-Condensing 2.2 Front Panel The front panel contains several LEDs that indicate the status of the IG6600. Figure 2-1. Front Panel of IG6600 LED Name Color Status Description Power on.
Page 9: Rear Panel
Flashing WAN activity present (traffic in either direction). Ping gateway fail or DHCP fail. 2.3 Rear Panel The rear panel contains the ports for the IG6600's data and power connections. Figure 2-2. Rear Panel of IG6600 Label Function RJ-45 connector: Connects the device to your cable modem, or to your ADSL Modem.
Page 10: Ig6600 Voice General Features
Service Control List, IP Address Access Control mode and password for Administrator, Supporter and User. IG6600 also provide an external user access to the internal IP phone’s Web page. The Registered Phone page will list all registered phones with their IP links. Clicking a specific link will open that specific IP phone’s Web page.
Page 11: Auto Provisioning
To make an outside call, dial a phone number. IG6600 chooses a line (PSTN line, IP trunk, another IG6600) via Call Routing Table to dial out. If it includes “p” in the phone number, and the call is dialed through PSTN Trunk, it will pause for a pre-configured time.
Page 12: Call Operator (Call Attendant)
“*”. 3.9. Call Restriction IG6600 provides sophisticated monitoring of digits dialed on PSTN/IP Trunks. If a digit or range of digits dialed on a Trunk line is inconsistent with the dialing extension’s COS, the call is denied.
Page 13: Call Routing
IG6600 can automatically modify the dialed number by deleting and inserting digits. The call routing destination is a PSTN line, an IP line, a line group or another IG6600. It allows you to configure each entry in the Call Routing Table which contains a routing...
Page 14: Direct In Dialing (Did)
IG6600 Administrative Guide 3.15. Direct In Dialing (DID) IG6600 provides a Direct In Dialing Table for IP Trunks. It will be able to offer its individual phone number for each extension. IG6600 provides 50 entries in the Direct In Dialing Table. Each entry includes...
Page 15: Icd Group (Hunt Group)
IG6600 Administrative Guide The call Routing Table allows the user to make a direct call to an extension in another IG6600 It also allows the user to share the PSTN or IP Trunks in another IG6600 to make an outside call.
Page 16: Numbering Plan
3.26. Numbering Plan The Numbering Plan refers to the structure of dialed access to the various resources that are part of the system. IG6600 also allows for a very flexible configuration numbering for the various system resources. IG6600 provides the following resources to be programmed in Numbering Plan.
Page 17: Station Message Detailed Recording (Smdr)
This clock has the ability to automatically adjust with network NTP server through internet. System Time & Date can be applied to Tecom IP20xx Phone if it’s on IG6600’s LAN side, or on WAN side with the same Router as IG6600’s..
Page 18 IG6600 Administrative Guide WAN Setting  LAN Setting  Wireless Basic  Wireless Security  Internet Time   Numbering Plan IP Trunk   Call Routing Table Copyright 2010 Tecom, Co. LTD. All rights reserved Page 18 of 136...
Page 19: Ig6600 Voice Extension Features
IG6600 Administrative Guide IG6600 Voice Extension Features IG6600 follows SIP standard to serve SIP phones. Basically, telephone features that meets SIP standard can be applied in IG6600. Tecom IP20xx phone (IP2032/IP2061/IP2062) supports many phone features. But for adding some traditional KTS features that are not defined definitely in SIP protocol, some specified information are transmitted between IG6600 and IP2xxx Phones.
Page 20: Agent Log On/Off - Icd Group
Trunk line button is pressed. 4.5. Call Fork IG6600 supports to ring another extension or an outside destination via IP Trunk simultaneously when the extension gets an incoming call. When the call is answered by one of the both parties, the call at the other party will stop ringing automatically.
Page 21: Call Forward
(External Call Forward; ECF). IG6600 support the following feature access codes to program Call Forwards for IP20xx and FXS. It includes a “Type” setting for each Call Forward. It can be programmed to “ICM”, “Outside”...
Page 22: Call Park / Call Park Answer
To set COS Following, dial *55 + (phone number) + (password) 4.16. Default Setting When the feature is activated, the extension will return to default settings. It will affect the following options: Copyright 2010 Tecom, Co. LTD. All rights reserved Page 22 of 136...
Page 23: Distinctive Ringing
The DND feature can also be set/cancelled in LCD menu or web page of IP20xx. 4.19. DSS/EDM IG6600 supports to provide the status of the extensions and trunk lines. The status can be shown on the LED of IP20xx’s line keys.
Page 24: Multi-Line Appearance
The button lamp is lit when dialing. 4.27. Paging (All/Group) Paging function can be initiated from any extension in the IG6600. Dialing a Paging Group Directory number allows an extension to broadcast a page to all assigned members of the selected paging group.
Page 25: Plug & Play
While connecting IP20xx to IG6600’s LAN port, it will register to IG6600 automatically. IG6600 will also assign a valid extension number to the phone directly. When IP20xx and IG6600 connect to the same Router, iG6600 will assign a valid extension number to the IP20xx also.
Page 26: Web Management
IP phone. User is able to configure personal information by himself. User level is not including these two pages – software update, SIP configuration. Copyright 2010 Tecom, Co. LTD. All rights reserved Page 26 of 136...
Page 27: Quick Installation
IG6600. Use of a different adapter may result in product damage. (4) Now that you have connected the IG6600 to your network, you are ready to begin setting it up. The Setup Wizard will take you through all necessary steps to help you to configure the IG6600 easily.
Page 28 This page shows the current existing WAN interface in this system is DHCP mode (Figure 5-2). Figure 5-2. Wan Settings (DHCP mode) Copyright 2010 Tecom, Co. LTD. All rights reserved Page 28 of 136...
Page 29: Lan Setting
This page (Figure 5-4) allows you giving LAN IP and Subnet Mask for LAN interface. You can also select to enable or disable DHCP Server and configure related settings for that mode. Copyright 2010 Tecom, Co. LTD. All rights reserved Page 29 of 136...
Page 30: Wireless Basic
Figure 5-5. Wireless Basic 5.2.4 Internet Time The page allows you to configure the NTP time server, so the IG6600 can have correct system time. It is useful such as reviewing the System Log. (Figure 5-6) Figure 5-6. Internet Time Copyright 2010 Tecom, Co.
Page 31: Numbering Plan
IG6600 Administrative Guide 5.2.5 Numbering Plan IG6600 has a flexible numbering plan so that phone or trunk numbers can be customized to meet a wild range of applications. It will check the numbers what you enter to prevent from conflicting among the all system resources. (Figure 5-7,Figure 5-8) Figure 5-7.
Page 32: Ip Trunk
IG6600 Administrative Guide 5.2.6 IP Trunk IG6600 can register up to 8 SIP Uplink Servers. The extensions may make a call to the users of the Uplink Servers, or any user in the world through the Uplink Servers. (Figure 5-9,Figure 5-10) Figure 5-9.
Page 33: Call Routing Table
The Call Routing Table automatically routes outgoing calls using the most appropriate route. The appropriate route is determined based on the number dialed. If necessary, IG6600 can automatically modify the dialed number by deleting and/or inserting digits. (Figure 5-11,Figure 5-12) Figure 5-11.
Page 34 IG6600 Administrative Guide Figure 5-13. Wizard Setup finished Congratulations! The wizard setup of the IG6600 is complete. For additional details, advanced configuration, or any other questions, refers to the next chapter. Copyright 2010 Tecom, Co. LTD. All rights reserved Page 34 of 136...
Page 35: Configuration
Connect the IG6600 to PC.  The default LAN IP of the IG6600 is 192.168.1.1.  The default WAN IP of the IG6600 depends on upper router’s DHCP server.  For web login, the default user name is “admin1234”, the default password is “123456”.
Page 36 IG6600 Specification & Feature List  Mobile Network  Voice  Management  Diagnostics  Logout Figure 6-2. Device Info - Summery Copyright 2010 Tecom, Co. LTD. All rights reserved Page 36 of 136...
Page 37: Device Info
IG6600 Specification & Feature List 6.3 Device Info This information reflects the current Status of IG6600 connection. It includes the following topics:  Summary  Statistics  Route   DHCP 6.3.1 Summary In the page (Figure 6-2) you can get the information reflects the current software version and connection status.
Page 38: Route
Figure 6-5. Device Info – Route 6.3.4 ARP This page shows an ARP table which maps IP network addresses to hardware addresses used by data link level protocol. (Figure 6-6) Copyright 2010 Tecom, Co. LTD. All rights reserved Page 38 of 136...
Page 39: Dhcp
6.3.5 DHCP This page shows a DHCP Leases table which shows the all used IP address under IG6600’s DHCP Server. (Figure 6-7) Figure 6-7. Device Info – DHCP Copyright 2010 Tecom, Co. LTD. All rights reserved Page 39 of 136...
Page 40: Advanced
Print Server 6.4.1 WAN There are three modes that you can give WAN IP address to IG6600: Static IP mode, DHCP mode and PPPoE mode. You can also enable or disable Firewall. Network Address Translation (NAT) allows you to share one public WAN IP address for multiple computers on your LAN side.
Page 41 The Point-to-Point Protocol over Ethernet (PPPoE) requires a user name and password that your ISP has provided to you to establish your connection. This page shows the setting of WAN interface which is PPPoE mode (Figure 6-10). Copyright 2010 Tecom, Co. LTD. All rights reserved Page 41 of 136...
Page 42: Lan
IP address and Subnet Mask for the LAN interface (Figure 6-11). Figure 6-11. Advanced – LAN 6.4.3 NAT It’s separated into three parts: Virtual Servers, Port Triggering, and DMZ Host. Copyright 2010 Tecom, Co. LTD. All rights reserved Page 42 of 136...
Page 43 A maximum 32 entries can be configured. (Figure 6-12, Figure 6-13) Figure 6-12. Advanced – NAT – Virtual Servers Figure 6-13. Advanced – NAT – Virtual Servers – Add Copyright 2010 Tecom, Co. LTD. All rights reserved Page 43 of 136...
Page 44 LAN initiates a TCP/UDP connection to a remote party using the "Trigger Ports". IG6600 allows the remote party from the WAN side to establish new connections back to the application on the LAN side using the "Open Ports".
Page 45: Security
IG6600 Specification & Feature List 6.4.3.3 DMZ Host IG6600 will forward IP packets that do not belong to any of the applications configured in the Virtual Servers table to the DMZ host computer. Enter the computer's IP address and click "Save Settings" to activate the DMZ host. Clear the IP address field and click "Save Settings"...
Page 46 By default, all incoming IP traffic from the WAN will be blocked if it is not consistent with the incoming filter rules. In fact, IG6600 has opened some necessary ports such as web port, sip port, and rtp port, to make sure that voice application can communicate well.
Page 47: Parental Control
It’s separated into two parts: Time Restriction, and URL Filter. 6.4.5.1 Time Restriction The administrator can add time restriction to a special LAN device connected to IG6600. The “Browser's MAC Address” automatically displays the MAC address of the LAN device where the browser is running. To restrict other LAN device, click the "Other MAC Address"...
Page 48 Choose “Exclude” means the user can not connect to the URL that you add. “Include” and “Exclude” are exclusive. The all entries are for the selected type. (Figure 6-23,Figure 6-24). Figure 6-23. Advanced – Parental Control – URL Filter Copyright 2010 Tecom, Co. LTD. All rights reserved Page 48 of 136...
Page 49: Quality Of Service
IP packet traffic throughput. By default, all voice packets have been queued in the highest IP packets, and the others Copyright 2010 Tecom, Co. LTD. All rights reserved Page 49 of 136...
Page 50: Routing
Click “Add” to create a new Static Route. Enter the destination network address, subnet mask, gateway AND/OR available WAN interface then click "Save Settings" to add the entry to the routing table. (Figure 6-27,Figure 6-28) Copyright 2010 Tecom, Co. LTD. All rights reserved Page 50 of 136...
Page 51: Dynamic Dns
The Dynamic DNS service allows you to alias a register domain name to a dynamic IP address. It allows IG6600 to be more easily accessed from various locations on the Internet. Click “Add” or “Remove” to configure Dynamic DNS. (Figure 6-29) Figure 6-29.
Page 52: Upnp
Figure 6-30. Advanced – Dynamic DNS – DynDNS.org Figure 6-31. Advanced – Dynamic DNS – TZO 6.4.9 Upnp It’s used to enable or disable the universal plug and play function. (Figure 6-32) Copyright 2010 Tecom, Co. LTD. All rights reserved Page 52 of 136...
Page 53: File Server
6.4.10 File Server IG6600 provides file sharing service for various Microsoft Windows clients. Your USB mass storage can plug into the IG6600 USB port and can be accessed by Windows/Linux Network Neighborhood (Figure 6-33). Figure 6-33. Advanced – File Server Enter the service name and Workgroup.
Page 54 3. The window will show IG6600 file server icon. Click the icon. (Figure 6-36) 4. Enter the user name and password that you register in the IG6600 file server. Then you will see the sharing files of your account. (Figure 6-37)(Figure 6-38) Figure 6-36.
Page 55: Print Server
Figure 6-37. Input file server username and password Figure 6-38. USB Sharing files 6.4.11 Print Server IG6600 has a USB Interface. It allows connecting a USB printer. The page is to program the Printer setting. (Figure 6-39) Copyright 2010 Tecom, Co. LTD. All rights reserved...
Page 56 Select Next on the Add New Printer Wizard Screen. Select “A network printer, or a printer attached to another computer.” Then press the Next button.(Figure 6-41) Figure 6-40. Add Printer Wizard Copyright 2010 Tecom, Co. LTD. All rights reserved Page 56 of 136...
Page 57 Select “Connect to a printer on the Internet or on a home or office network” and Input the URL:”http://192.168.1.1/printers/tecom”. The 192.168.1.1 in the URL is your IG6600 LAN IP address. The “tecom” in the URL is the Printer name.(Figure 6-42) Figure 6-42. Specify a Printer Select the Manufacturer and model of your printer.
Page 58 IG6600 Specification & Feature List Figure 6-43. Select Printer Manufacturer and Model The setup is completed.(Figure 6-44) Figure 6-44. Completing the Add Printer Wizard Copyright 2010 Tecom, Co. LTD. All rights reserved Page 58 of 136...
Page 59: Wireless
IG6600 Specification & Feature List 6.5 Wireless Use the Wireless screen to configure the IG6600 for wireless access. It is separated into 7 parts:  Basic Primary Additional  Security  MAC Filter  Wireless Bridge  Advanced  Station Info ...
Page 60 IG6600 Specification & Feature List 6.5.1.1 Additional IG6600 supports to configure 3 additional Wireless networks. Each SSID can have different name and configurations. (Figure 6-46) Figure 6-46. Wireless – Basic – Additional Copyright 2010 Tecom, Co. LTD. All rights reserved...
Page 61: Security
User can use Push-Button or PIN to configure the connection with IG6600. In Push-Button method, IG6600 and client must press the WPS button to establish connection. In PIN mode, when the Access Point Pin is used, client can input the PIN to establish the connection.
Page 62 WPA/WPA2 Group Rekey Interval: Set the WPA/WPA2 Group Rekey Interval in seconds. Leave blank or set to zero to disable periodic re-keying. Figure 6-48. Wireless – Security – 1 Copyright 2010 Tecom, Co. LTD. All rights reserved Page 62 of 136...
Page 63 Network Key: Set whether shared key authentication is required to associate. A valid network key must be set and selected if required. Copyright 2010 Tecom, Co. LTD. All rights reserved Page 63 of 136...
Page 64: Mac Filter
Selecting Access Point enables access point functionality. Wireless bridge functionality will still be available and wireless stations will be able to associate to the AP. Select Disabled in Bridge Restrict which disables wireless bridge restriction. Any wireless Copyright 2010 Tecom, Co. LTD. All rights reserved Page 64 of 136...
Page 65: Advanced
All devices in your wireless network must use the same channel in order to function correctly. Auto Channel Timer: The IG6600 should search for the best wireless channel in this period (minute). 802.11n/EWC: Automatic or disable 802.11n support.
Page 66 Fragmentation Threshold. Setting this value too low may result in poor network performance. Only minor modifications of this value are recommended. Figure 6-53. Wireless – Advanced – 1 Copyright 2010 Tecom, Co. LTD. All rights reserved Page 66 of 136...
Page 67 Transmit Power: User can set the transmit power as 20%, 40%, 60%, 80% and 100% WMM (Wi-Fi Multimedia): Feature that improves the experience for audio, video and voice applications over a Wi-Fi network. Copyright 2010 Tecom, Co. LTD. All rights reserved Page 67 of 136...
Page 68: Station Info
Figure 6-55. Wireless – Station Info 6.5.7 Power Saving The Power Saving Features provide the ability to turn off specific interfaces at specific times. (Figure 6-56) Figure 6-56. Wireless – Power Saving Copyright 2010 Tecom, Co. LTD. All rights reserved Page 68 of 136...
Page 70: Voice
IG6600 Administrative Guide 6.7 Voice Use the Voice screen to configure the IG6600’s voice related parameters. It allows system administrator to configure the following topics:  Phone Phone Extension Extension Linekey  Trunk IP Trunk Trunk Group Answering Position Call Routing...
Page 71 Night COS: The field assigns Class of Service for night mode operation. Acceptable values are 0-7. At default, all extensions are unrestricted. FXS Phone: It shows the FXS phone number. It’s programmed in Numbering Plan. Copyright 2010 Tecom, Co. LTD. All rights reserved Page 71 of 136...
Page 72 Display Name: The FXS user’s Calling Name. Registration Configuration: Minimal Expire: Minimal registered period of IP phone. SIP Port: The IG6600 listens for requests on the SIP port. This port is used for UDP application and 5060 is its recommended value. 6.7.1.2 Extension Linekey This page allows you to configure the default settings for IP phone’s linekeys.
Page 73: Trunk
6.7.2.1 IP Trunk This page allows you to configure the Proxy and Register server of IP Trunk, up to 8 lines of IP Trunk are supported. (Figure 6-61,Figure 6-62,Figure 6-63) Copyright 2010 Tecom, Co. LTD. All rights reserved Page 73 of 136...
Page 75 Outbound Proxy Port: The SIP signal port of uplink outbound proxy server. Register Proxy: The position of uplink register server. IP address and domain name are all supported. Copyright 2010 Tecom, Co. LTD. All rights reserved Page 75 of 136...
Page 76 REGISTER packets will be sent to this server that will determine their next hops. Outbound Proxy Port: The SIP signal port of uplink outbound registrar server. Register Expires: It’s the time for IG6600 sends REGISTER to uplink register server. It counts based on second.
Page 77 IG6600 Administrative Guide In IG6600, there are two methods for transmitting DTMF tone. Select RFC2833 Method, the DTMF tone will be transmitted by event packet. Select SIP-INFO Method, the DTMF tone will be represent in SIP INFO Message. 6.7.2.2 Trunk Group This page allows you to configure the virtual Trunk Group, up to 4 Trunk Groups are supported.
Page 78 PSTN trunk and IP Trunk. You can choose Auto Attendant, Operator, ICD Group or manually configure the target extension phone number on Day/night basis. (Figure 6-66) Copyright 2010 Tecom, Co. LTD. All rights reserved Page 78 of 136...
Page 79 In the Destination field, the drop list includes a particular option: “IGW Group”. When selecting “IGW Group”, the next field “I” contains the founded IG6600’s name which is maintained by the IGW group, and you can select a suitable IG6600 to route your calls. (Figure 6-67) Figure 6-67.
Page 80 Numbering Plan. This page allows you configure five emergency call numbers and lines with which emergency calls are sent out. (Figure 6-69) Copyright 2010 Tecom, Co. LTD. All rights reserved Page 80 of 136...
Page 81: System
Use the System screen to configure the System function related parameters. It is separated into 6 parts:  Numbering Plan  Service Mode  Transmission  IGW Group  SMDR  ICD Call Log Copyright 2010 Tecom, Co. LTD. All rights reserved Page 81 of 136...
Page 82 End extension: It’s the end phone number of system internal extension. All valid extension number can’t be greater than it. If receiving an IP20xx’s Plug & Play request, IG6600 will allocate the first unused number from this limited region. FXS Phone Number: It determines the FXS phone number.
Page 83 If it’s LAN, it pages the IP20xx on IG6600’s LAN side. If it’s WAN, it pages the IP200xx on IG6600 WAN side, but under the same Router with IG6600. If it’s Both, it pages the all IP20xx on LAN and WAN.
Page 84 Figure 6-72. Voice – System – Numbering Plan – Paging Group Start ICD Group number: 4 ICD groups are defined in IG6600. The maximum phones for each ICD group are 25. If one ICD Group is assigned to Answer Position...
Page 85 (Figure 6-74) Figure 6-74. Voice – System – Speed Dial Start Call Park Number: IG6600 supports to park 4 trunk calls maximum. The Call Park number can be programmed on the line keys. 6.7.3.2 Service Mode This page allows you to configure the day/night/time service mode.
Page 86 Audio: It is used to set many Audio-related options. It will be applied to the all FXS and PSTN lines. Country: It may be used to determine not only the Caller ID detection/transmission method but also ring/tone cadence/frequency. Copyright 2010 Tecom, Co. LTD. All rights reserved Page 86 of 136...
Page 87 IG6600 Administrative Guide RTP Packet Size: 10/20/30/40/50/60 ms. Codec G.711 u-law, G.711 a-law, G.726-16, G.726-24, G.726-32, G.726-40: IG6600 supports different audio priority. You can choose “None”, “First”, “Second”, “Third”, “Fourth”, “Fifth” and “Sixth”. FXS: It is used to set many FXS-related options.
Page 88 Several IG6600s can be set into an IGW Group. IGW Group’s members can share the whole trunks. In an IGW Group, one master IG6600 and at most 9 slave IG6600s are available. Master IG6600 must have a public/static IP address. Master and all slave IG6600s share one password for authentication.
Page 89 The “PSTN Outgoing Call Duration Start Time” is used to estimate whether the PSTN outgoing call to be recorded. If the duration is less than it, the call won't be recorded. If Copyright 2010 Tecom, Co. LTD. All rights reserved Page 89 of 136...
Page 90: Voice Mail
This page shows the Call Log for incoming call to ICD group. (Figure 6-82) Figure 6-82. Voice – System – ICD Call Log 6.7.4 Voice Mail IG6600 provides a built-in Auto Attendant and Voice Mail System. It is separated into 4 parts:  General ...
Page 91 Max recording time: The range of recording time is form 1 to 30 minutes. Silence detection for VM recording: Set “Enable” of this item will do the silence detection in VM recording. If “silence” is detected, IG6600 will terminate the recording and release the line.
Page 93 (See Appendix 3.2.3) Password: Password of voice mailbox of the extension. E-mail Address: Phone user’s E-mail Address. Prompt Language: Provides one or two language to be chosen. Copyright 2010 Tecom, Co. LTD. All rights reserved Page 93 of 136...
Page 94 (Figure 6-87) Figure 6-87. Voice – Voice Mail – Holiday 6.7.4.4 Advanced This page allows you to browse, upload or download voice files through IG6600’s ftp server. (Figure 6-88) Figure 6-88. Voice – Voice Mail – Advanced Copyright 2010 Tecom, Co.
Page 95: Registered Phone
6.7.5 Registered Phone This page lists the information of registered phones, and provides the link to access the phone's web page. (Figure 6-89) Figure 6-89. Voice – Registered Phone Copyright 2010 Tecom, Co. LTD. All rights reserved Page 95 of 136...
Page 96: Management
System Administrator can Backup and Update the IG6600’s settings. The settings can be saved from IG6600 to PC. The saved setting file can also be loaded from PC to IG6600. These functions can help the system administrator to manage large amount of IG6600s efficiently.
Page 97 6.8.1.3 Restore Default Click “Restore Default Settings” to restore the factory default settings. This would be helpful when the settings mass up. After IG6600 returns to factory default settings, the wizard setup is invoked automatically when the administrator accesses to IG6600’s web server.
Page 98: System Log
Emergency, Alert, Critical, Error, Warning, Notice, Informational, and Debugging. The Log Level implies that what log level is applied to IG6600 to record the log. The Display Level would just show the users the log message that they want to know. As a result, Display Level was just a subset of total log messages.
Page 99: Client
This item allows you to configure system’s time and the Daylight Saving Time. 6.8.4.1 Internet Time This page allows you to configure the NTP time server so the IG6600 can synchronize its system time with NTP time server automatically (Figure 6-96).
Page 100 IG6600 Administrative Guide Figure 6-96. Management – Time Setting – Internet Time – NTP setting 6.8.4.2 Daylight Saving Time Figure 6-97. Management – Time Settings – Daylight Saving Time Copyright 2010 Tecom, Co. LTD. All rights reserved Page 100 of 136...
Page 101: Access Control
Save Time during DST Period: The amount of hour/min/sec to add to the current time during daylight saving period. 6.8.5 Access Control This item allows you to configure Web Port and password for user, support, and administrator. Copyright 2010 Tecom, Co. LTD. All rights reserved Page 101 of 136...
Page 102 IG6600 Administrative Guide 6.8.5.1 Web Port This page allows you to change the IG6600's web port. And it will take effect after reboot. (Figure 6-99) Figure 6-99. Management – Access Control – Web Port 6.8.5.2 Password In this page you can define the passwords for administrator, support, and user. The Administrator has unrestricted access to change and view configuration of your IG6600.
Page 103: Update Software
IG6600 Administrative Guide 6.8.6 PTC IG6600 can connect to a PTS for upgrade firmware. You can configure IG6600 name, PTS server URL and Time interval for check new firmware version. (Figure 6-101) Figure 6-101. Management-PTC 6.8.7 Update Software The new released software could be upgraded from the Local PC side or remotely. Click the “Browse”...
Page 104: Reboot
6.8.8 Reboot Figure 6-103. Management – Save/Reboot Click “Reboot” to reboot the IG6600. The IG6600 would automatically save the configuration before reboot, so that modified settings would take effect after reboot. (Figure 6-103) Copyright 2010 Tecom, Co. LTD. All rights reserved...
Page 105: Diagnostics
This page provides the following information to users: (Figure 6-104,Figure 6-105)  The network connection information on the net.  The status of IG6600's PSTN Line.  The status of IG6600’s IP Trunk Line.  The status of IG6600’s AA Line.  The status of IG6600’s FXS. 1) Network Connection...
Page 106: Logout
IG6600 Administrative Guide Figure 6-105. Diagnostics – 2 6.9 Logout Press “Logout”, you can logout the IG6600 web configuration page. Copyright 2010 Tecom, Co. LTD. All rights reserved Page 106 of 136...
Page 107: Appendix 1: Product Summary
 MD5 (RFC3261 HTTP) digest authentication  G.168 Echo Cancellation  Voice Codec: G.711u, G.711a, G726-16, G726-24, G726-32 and G.726-40  Support FAX/modem tone detection and auto-fallback to G.711 Copyright 2010 Tecom, Co. LTD. All rights reserved Page 107 of 136...
Page 108 The connection to your Internet service provider, The status of PSTN Line, The status of IP Trunk Line, The status of VAA Line, The status of FXS The registered status of SIP Phones Copyright 2010 Tecom, Co. LTD. All rights reserved Page 108 of 136...
Page 109  Output : Linear 15V DC / 1A, 2.5mm barrel jack Operating Environment  Temperature : 0~400 C  Humidity : 10 to 90%, non-condensing Physical Specification  Dimension : 192(W) x 280(L) x 32(D) (mm) Copyright 2010 Tecom, Co. LTD. All rights reserved Page 109 of 136...
Page 110: Appendix 2: Feature Access Codes
IG6600 Administrative Guide Appendix 2: Feature Access Codes The Feature Access Codes are applied in Tecom IP2032/2061/2062 Phones and FXS phone only. It’s to activate/cancel some IG6600 user-specified functions. These Feature Access Codes are used when the phone is at idle state.
Page 111: Reset To Default
When remote party is busy, press 6 to wait call back. Press **66 to delete the record. To Activate To Cancel Reset To Default Selected IG6600 extension features can be returned to default setting. *69+(password) Feature Key Programming To program the Feature Key to a PSTN, IP Trunk, or Trunk Group number.
Page 112 To Activate To Cancel **98 Page Allow/Deny Block one-way paging (group and all page) over the IP phone speaker To Activate Page Deny To Cancel Page Deny **99 Copyright 2010 Tecom, Co. LTD. All rights reserved Page 112 of 136...
Page 113: Appendix 3: Auto Attendant And Voicemail System
Appendix 3.1.1 Preset Voice Prompts IG6600 provides two languages service for the all voice files. The all files are saved in vox folder in PCM u-law format. The only difference of the file name in the both languages is the leading digit of the file name.
Page 114 It requests administrator to enter the mailbox password. 19011 To record the first language greeting, press one It’s for recording system greeting message. To record the second language greeting, press two Copyright 2010 Tecom, Co. LTD. All rights reserved Page 114 of 136...
Page 115 10717 eighteenth 10718 nineteenth 10719 twentieth 10720 21th 10721 22th 10722 23th 10723 24th 10724 25th 10725 26th 10726 27th 10727 28th 10728 29th 10729 30th 10730 31th Copyright 2010 Tecom, Co. LTD. All rights reserved Page 115 of 136...
Page 116: Appendix 3.1.2 Voice Prompts Recording
You can change Voice Prompts by two ways: Appendix 3.1.2.1 Through IP Phone Client a. Use IP phone which is an extension of IG6600, dial Voicemail Directory Number (“100” at default). b. Type in password of the extension. (“0000” at default).
Page 117: Appendix 3.2 Flowchart
10306 system. To dial another number, press zero for the operator Find out Thanks for your using, operator good bye. number Transfer to operator Hang up Copyright 2010 Tecom, Co. LTD. All rights reserved Page 117 of 136...
Page 118 (#) incorrect, please check it please try and try later. Thanks for again your using, good bye. Transfer to destination Hang up Hang up Copyright 2010 Tecom, Co. LTD. All rights reserved Page 118 of 136...
Page 119: Appendix 3.2.2 Subscriber Voicemail Flowchart
(#). To dial another number, press zero pound key (#). To dial another number, for the operator. press zero for the operator. Zero or another number Transfer to original ext. Copyright 2010 Tecom, Co. LTD. All rights reserved Page 119 of 136...
Page 120 Delete voice file of temporary area 10306 Thanks for your using good bye Hang up Message will be recorded of caller drops the call immediately after leaving message Copyright 2010 Tecom, Co. LTD. All rights reserved Page 120 of 136...
Page 121: Appendix 3.2.3 Mailbox Administer Flowchart
To delete all messages, press two. later. Thanks for again. To record your personal greeting, your using, good press three. bye. To change the password, press four. Hang up User input Copyright 2010 Tecom, Co. LTD. All rights reserved Page 121 of 136...
Page 122 Deletion completed previous message 10521 You message has been transferred successfully More messages ? Have previous message? 10517 10519 This is the last message This is the first message Copyright 2010 Tecom, Co. LTD. All rights reserved Page 122 of 136...
Page 123 To confirm the new input, press one To reenter, press two To cancel and return to the previous menu, press the pound (#) 10523 + 10524 Deleting, please wait All messages are deleted Copyright 2010 Tecom, Co. LTD. All rights reserved Page 123 of 136...
Page 124 When recorded? finish, press the pound (#) Delete message 10532 Recordin You have no Playing Greeting greeting recorded 10549 Deletion completed 10534 Your recording is finished Copyright 2010 Tecom, Co. LTD. All rights reserved Page 124 of 136...
Page 125 To confirm the new input, press one To reenter, press two To cancel and return to the previous menu, press the pound (#) 10529 Your password has been changed Copyright 2010 Tecom, Co. LTD. All rights reserved Page 125 of 136...
Page 126: Appendix 3.2.4 System Administrator's Voicemail Flowchart
When finish, press the pound (#) Option 3 is for internal use only. Hence, it will Hang up not be playback to user to avoid any change to recording User input Copyright 2010 Tecom, Co. LTD. All rights reserved Page 126 of 136...
Page 127 ? 10601 Playback voice 19015 Please begin to record file There are no after the beep, when recordings finish, press the pound 10305 End of messages Copyright 2010 Tecom, Co. LTD. All rights reserved Page 127 of 136...
Page 128 Is there voice file ? Playing 10601 19015 voice There are no Please begin to record recordings after the beep, when finish, press the pound 10305 End of messages Copyright 2010 Tecom, Co. LTD. All rights reserved Page 128 of 136...
Page 129: Appendix 4: Pts/Ptc
1.1 first and then install the PTS application. Update IG6600 Firmware 1. Press “FirmWare manage” -> “IG6600 FW manage”, then upload firmware. 2. Press refresh button to show registered device in main form. 3. Selected device and press “PTS action” -> “IG6600 FirmWare Update”.
Page 130: Update Ig6600 Configuration File
IG6600 Specification & Feature List 4. In “IG6600 FirmWare Update”, choose the firmware and press update button. 5. The PTS will inform IG6600 to download firmware when IG6600 register again. Update IG6600 Configuration File 1. Press refresh button to show registered device in main form.
Page 131: Receive Ig6600 Configuration File
IG6600 Specification & Feature List Receive IG6600 Configuration File 1. Select device at Main Form - 131 -...
Page 132 IG6600 Specification & Feature List 2. Press “Get Cfg File” button. 3. The status will change from idle to waiting and then loading. After status back to idle , press “IG6600 Configuration Manage” at the top menu - 132 -...
Page 133 IG6600 Specification & Feature List 4. Double click the item, it will open the configure file as xml format. And you can edit the configure file (the tool which open the cfg file is the default xml edit tool on your PC)
Page 134: Show Update Log
IG6600 Specification & Feature List 5. After editing file, the configuration file can send back to IG6600 by pressing “Send Selected Cfg File” button Show Update Log Press” Tools” -> “log”, it will show the log of update - 134 -...
Page 135: Set Working Time
IG6600 Specification & Feature List Set Working Time Working Time configure is for update IG6600, IP Phone pending task. Press “Tools” -> “Working Time”. - 135 -...
Page 136 IG6600 Specification & Feature List - 136 -...

TECOM IG6600 Administration Manual

1 Introduction

2 Getting to Know the IG6600

3 IG6600 Voice General Features

4 IG6600 Voice Extension Features

5 Quick Installation

6 Configuration

Appendix 1: Product Summary

Appendix 2: Feature Access Codes

Appendix 3: Auto Attendant and Voicemail System

Appendix 3.1 System Voice Prompts

Appendix 3.1.1 Preset Voice Prompts

Appendix 3.1.2 Voice Prompts Recording

Appendix 3.2 Flowchart

Appendix 3.2.1 Automated Attendant

Appendix 3.2.2 Subscriber Voicemail Flowchart

Appendix 3.2.3 Mailbox Administer Flowchart

Appendix 3.2.4 System Administrator's Voicemail Flowchart

Appendix 4: PTS/PTC

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