Support; Consumer Warranty Coverage - Motorola Audex Jacket Series User Manual

Support

If your Audex Jacket does not function, please make sure that the battery is properly installed and
charged, all electronics are properly secure with wiring connectors, and you have followed the
instructions to install your system. For additional assistance, contact Motorola Product Support:
North America
www.hellomoto.com or 1.877.MOTOBLU
Australia
1300 138823
New Zealand
0508 6686 7652
Austria
0800 297 246
Belgium
027 001 660
Czech Republic
844 111 145
Denmark
43 48 8005
Eire
1850 909 555
Finland
0800 117 036
France
0803 303 302
Germany
18 035 050
Greece
210 6800 009
Hungary
40 200 800
Italy
199 501 160
Luxembourg
03420 808 296
Netherlands
020 201 5034
Norway
22 551 004
Poland
801 620 620
Portugal
214 101 001
Romania
(021) 3057999
Russia
(095) 785 0180
Slovakia
850 111 011
Spain
902 100 077
Sweden
08 445 1210
Switzerland
0800 553 109
Turkey
212 317 45 95
United Kingdom
0870 9010 555
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Consumer Warranty Coverage

Thank you for purchasing your Audex jacket. The Audex jacket is covered by two different
warranties: one that covers the Jacket and all sewn in components, and which is administered by
Burton, and one that covers the Audex components, and which is administered by Motorola, Inc.
Audex Jacket Series Warranty Policy – Jacket
and Sewn In Components Coverage
Burton warrants all products sold by Burton to be free of defects in material or
workmanship for a period of one year from the date of purchase.
If a product is found to be defective by Burton, in its sole discretion, Burton's only responsibility
shall be limited to repair or replacement of the defective product. Burton will not be responsible for
any costs, losses, or damages incurred as a result of loss of use of product. This warranty is subject
to the following limitations, in addition to any imposed by virtue of applicable law.
• The warranty applies only to Burton products purchased from a Burton Authorized Dealer
and is valid for the original purchaser only.
• All products returned to Burton for warranty inspection must receive prior return
authorization which can be given over the phone. Ship products freight prepaid and
insured. Burton assumes no responsibility for products during shipment from the customer
to our Warranty Department. Shipping charges are not refundable.
• Excluded from coverage under this warranty are the following:
• Damage caused by misuse, abuse or neglect.
• Normal wear and tear.
• Damage caused by anything other than defects in materials or workmanship.
• Any and all claims for consequential and incidental damages are excluded from
coverage under this warranty although, some States do not allow the exclusion or
limitation of incidental or consequential damages, and so the above limitation or
exclusion may not apply to you.
ROCK OR RAIL DAMAGE AND ANY OTHER IMPACT RELATED DAMAGE IS NOT COVERED UNDER
THIS WARRANTY.
• All coverage under this warranty is void if any modification, change or alteration has been
made to the product that is not specifically authorized in writing by Burton.
• Repaired or replaced products are covered for the remainder of the original warranty only.