Intermec MobileLAN User Manual
Intermec MobileLAN User Manual

Intermec MobileLAN User Manual

Voice system
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User's Guide
P/N 071873-001
MobileLAN
voice System

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Summary of Contents for Intermec MobileLAN

  • Page 1 User’s Guide P/N 071873-001 MobileLAN voice System ™...
  • Page 2 The information contained herein is proprietary and is provided solely for the purpose of allowing customers to operate and/or service Intermec manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec.
  • Page 3: Table Of Contents

    MobileLAN voice 2 Wireless Telephones 1-5 Access Points 1-5 Switching Hub 1-6 Router 1-6 About the MobileLAN voice Telephony Gateway (4-Port) 1-7 Front Panel 1-7 Back Panel 1-8 About the MobileLAN voice Telephony Gateway (16-Port) 1-9 Installing the MobileLAN voice System...
  • Page 4 MobileLAN voice System User’s Guide Telephony Gateway Installation 2-10 Verify Pre-Installation Requirements 2-10 Check Equipment 2-10 Mounting the Telephony Gateway (16-Port) 2-11 Connecting the Telephony Gateway 2-12 Connecting the Telephony Gateway to Demarcation Blocks 2-12 Connecting Multiple Telephony Gateways 2-13...
  • Page 5 Detect Overlap or Conflicts 3-28 Solving Coverage Issues 3-28 Maintaining and Troubleshooting the MobileLAN voice System Maintaining the MobileLAN voice System 4-3 Upgrading the MobileLAN voice Software 4-3 Upgrading the Telephony Gateways Using FTP 4-4 Upgrading the Telephony Gateways Using TFTP 4-5...
  • Page 6 MobileLAN voice System User’s Guide Specifications and Worksheets Specifications A-3 Wireless Device Planning Worksheet A-5 Wireless Device Planning Worksheet A-7...
  • Page 7: Before You Begin

    Your safety is extremely important. Read and follow all warnings and cautions in this book before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.
  • Page 8: Cautions And Notes

    This manual contains all of the information necessary to install, configure, and troubleshoot the MobileLANvoice system. This manual was written for installers and users who operate, program, and connect the MobileLAN voice system to a network or system. A basic understanding of standard Windows operations and data communications is necessary. Terms...
  • Page 9: Other Intermec Manuals

    Other Intermec Manuals You may need additional information when working with the MobileLANvoice system in a data collection system. Please visit our Web site at www.intermec.com to download many of our current manuals in PDF format. To order printed versions of the...
  • Page 10 Model 70 Pocket PC User’s Guide...
  • Page 11: Learning About The Mobilelan Voice System

    Learning About the MobileLAN voice System...
  • Page 12 MobileLANvoice WTS User’s Manual...
  • Page 13: About The Mobilelan Voice System

    LAN product. By integrating your network with a new or existing wireless LAN, your on-site mobile users are provided with high-quality mobile voice communications throughout the workplace. Read this chapter to learn about the features and operation of the MobileLAN voice wireless telephone system. System Architecture The MobileLAN voice system is Intermec’s wireless LAN-based telephony product.
  • Page 14 MobileLAN voice System User’s Guide The following system diagram shows the MobileLAN voice system and its position in a typical voice/data network. MobileLAN voice System Notebook with MobileLAN card 11 2102 Switching MobileLAN voice MobileLAN voice 2 Telephony Gateway Wireless Telephones...
  • Page 15: System Components

    Up to four of these telephony gateways can be connected together to support a maximum of 64 wireless telephones. Intermec offers digital telephony gateways that work with the digital ports on most common brands of telephone systems (PBX or key systems). Intermec also offers analog telephony gateways that work with analog (loop start) ports on telephone systems (CO, PBX or key systems).
  • Page 16: Switching Hub

    Switching hubs are required to provide the higher performance network connections needed to handle combined voice and data traffic. All telephony gateways in a single MobileLAN voice system must be connected to the same switching hub. Router A router is an optional component in the wired Ethernet LAN infrastructure that separates a wired LAN into segments so that network traffic is restricted to those segments that are directly involved in the communication.
  • Page 17: About The Mobilelan Voice Telephony Gateway (4-Port)

    Learning About the MobileLAN voice System About the MobileLAN voice Telephony Gateway (4-Port) This section describes the MobileLAN voice telephony gateway’s (4-port) front panel and back panel. Front Panel RS-232 MLGTQ003.eps Number Description Explanation Network Link LEDs L This LED is lit when there is a network connection, i.e., LINK OK.
  • Page 18: Back Panel

    !! ! MLGTQ002.eps Caution Make sure you use the appropriate Intermec power supply for your country. If you need to order an Intermec power supply, contact your local Intermec representative. Conseil Assurez-vous d’utiliser la source d’alimentation Intermec adéquate pour votre pays.
  • Page 19: About The Mobilelan Voice Telephony Gateway (16-Port)

    RS-232 MLGTQ004.eps Caution Make sure you use the appropriate Intermec power supply for your country. If you need to order an Intermec power supply, contact your local Intermec representative. Conseil Assurez-vous d’utiliser la source d’alimentation Intermec adéquate pour votre pays.
  • Page 20 MobileLAN voice System User’s Guide MobileLAN voice Telephony Gateway (16-port) Front Panel Description (continued) Number Description Explanation Network This port uses a 10BaseT cable with an RJ-45 connector and connects the telephony gateway to the wired (Ethernet) LAN. Error LED This LED is lit when the system detects an error.
  • Page 21: Installing The Mobilelan Voice System

    Installing the MobileLAN voice System...
  • Page 22 MobileLANvoice WTS User’s Manual...
  • Page 23: Installation Overview

    Installing the MobileLAN voice System This chapter explains how to prepare your site and install the MobileLANvoice system, including the MobileLAN voice telephony gateways. Installation Overview Installation has two phases. In some cases, a separate person is responsible for each phase.
  • Page 24: Site Preparation

    MobileLAN voice System User’s Guide Site Preparation As shown in the MobileLAN voice system diagram on page 1-4, the MobileLAN voice telephony gateway is connected to both the switching hub and the wired telephone system. The specifications covered here allow for great flexibility in physical placement of the components within stated guidelines.
  • Page 25: Telephony Gateway Location Requirements

    Each telephony gateway to be installed requires a 10 Mbps switching Ethernet connection. The MobileLAN voice system relies on access points to transmit and receive packets from wireless telephones. To configure an access point to support MobileLAN voice system, see the your access point documentation.
  • Page 26: System Installation

    5Vp-p (max) AC components. Some PBXs provide a 48 VDC offset. Conseil Si le câblage qui relie le système vocal MobileLAN au système téléphonique doit aller à l'extérieur du bâtiment, consultez le manuel fourni avec le système téléphonique pour obtenir des instructions sur la façon d’assurer une protection adéquate contre la foudre et les surintensités.
  • Page 27: External Modem

    The MobileLAN voice system can also be accessed remotely using an external modem connected to the RS-232 administration port. The telephone connection to such a modem is independent of the MobileLAN voice system, but if your site will use an external modem, this connection should be accounted for while installing the related wiring.
  • Page 28: Assigning And Programming Telephone Ports

    MobileLAN voice System User’s Guide Assigning and Programming Telephone Ports Copy the Wireless Device Planning Worksheets that are in Appendix A—one for each telephony gateway being installed. The wire contractor or installer should inform the system administrator which telephone port numbers have been designated for the wireless devices and the remote diagnostics modem line.
  • Page 29 Installing the MobileLAN voice System Telephone cables are punched down onto the cross-connect blocks as shown in the following demarc block diagrams. 2-Wire Analog or Digital Demarc Block LINE1 ring LINE 2 ring LINE 3 25 PAIR MALE ring CONNECTOR...
  • Page 30: Telephony Gateway Installation

    IPC cables–one for each telephony gateway (shipped with the gateway) • 10BaseT cables • MobileLAN  voice Telephony Gateway Quick Start Guide and MobileLAN  voice System User’s Guide For the telephony gateway (4-port), these items must also be at the installation site: •...
  • Page 31: Mounting The Telephony Gateway (16-Port)

    Installing the MobileLAN voice System For the telephony gateway (16-port), these items must also be at the installation site: • Cross-connect block • Screws • Star washers–two per telephony gateway for static protection • ESD bonding straps–one per telephony gateway for static protection •...
  • Page 32: Connecting The Telephony Gateway

    MobileLAN voice System User’s Guide b. Place the ESD strap over the pilot holes that span two telephony gateways and hold it against the plywood backboard. c. Place the star washer on top of the ESD strap. d. Insert the #8x3/4" screw and tighten to leave 0.33 to 0.64 cm (1/8 to 1/4 in) gap from the wall.
  • Page 33: Connecting Multiple Telephony Gateways

    Installing the MobileLAN voice System Connecting Multiple Telephony Gateways You can connect up to four telephony gateways together to increase system capacity. To connect multiple telephony gateways, connect the IPC cable from the IPC OUT port of the first unit to the IPC IN port of the adjacent unit. Repeat until all telephony gateways are connected.
  • Page 34 MobileLAN voice System User’s Guide Connecting Telephony Gateways (16-Port) STATUS CONN NETWORK CONN Maximum spacing RS-232 between units 1/2 inch STATUS CONN NETWORK CONN RS-232 STATUS CONN NETWORK CONN RS-232 STATUS CONN NETWORK CONN RS-232 Note: No IPC cable is connected to the IN port of the first unit or to the OUT port of the last unit.
  • Page 35: Connecting The Telephony Gateway To The Lan

    Ethernet connection on the same switching hub. Connecting Power Caution Make sure you use the appropriate Intermec power supply for your country. If you need to order an Intermec power supply, contact your local Intermec representative. Conseil Assurez-vous d’utiliser la source d’alimentation Intermec adéquate pour votre pays.
  • Page 36 MobileLAN voice System User’s Guide 2-16...
  • Page 37: Configuring The Mobilelan Voice System

    Configuring the MobileLAN voice System...
  • Page 38 MobileLANvoice WTS User’s Manual...
  • Page 39: System Configuration Overview

    MobileLAN voice 2 wireless telephones. System Configuration Overview This section covers the steps that must be taken to set up the MobileLAN voice system for operation. The usual course of setup procedures will follow these general steps in the following order: 1.
  • Page 40: Using The Administration Console

    MobileLAN voice System User’s Guide Using the Administration Console The MobileLAN voice telephony gateways and MobileLAN voice 2 wireless telephones are configured and maintained through the Administration Console. The Administration Console is a series of screens that contain menus and options. You can view the Administration Console on a terminal that is connected to a telephony gateway through the serial port, through a Telnet session on the LAN, or through an external modem.
  • Page 41: About The Main Menu

    Configuring the MobileLAN voice System About the Main Menu The main menu provides a list of options that help you configure and maintain the telephony gateway and the wireless telephones it supports. Menu Option Function System Status Provides status of the telephony gateway and its communications links.
  • Page 42: Configuring The Telephony Gateway (First Time)

    MobileLAN voice System User’s Guide Configuring the Telephony Gateway (First Time) For the initial configuration of each MobileLAN voice telephony gateway, you should have the Wireless Device Planning Worksheet(s) that was filled out during installation. There should be one worksheet for each telephony gateway. You need to know these parameters before proceeding with the setup: •...
  • Page 43: Selecting The Telephony Gateway

    Selecting the Telephony Gateway After the initial configuration, the Gateway Connection Selection screen will list all the telephony gateways in your MobileLAN voice system. This time, however, it only lists the telephony gateway that is connected via the serial cable.
  • Page 44: Resetting The Telephony Gateway

    MobileLAN voice System User’s Guide Configuring the Telephony Gateway (continued) Option Description Companding type Press Enter to change this field. From the submenu of signal compression type, select the companding type you are using. Mu-law is the standard format in most host telephone systems in North America.
  • Page 45: Configuring The Telephony Gateway

    Connecting Via Telnet You use the Telnet method of connection for routine maintenance of the MobileLAN voice system for both local and remote administration, depending on your network. Note: You can only connect to a telephony gateway using Telnet after the telephony gateway’s IP address is configured.
  • Page 46 MobileLAN voice System User’s Guide These settings are for the US Robotics Sportster modem. Other modem models may be used, but those models’ settings will need to be adapted to conform to those listed in this table. To configure and connect the modem 1.
  • Page 47: Gateway Connection Selection Screen

    Configuring the MobileLAN voice System Gateway Connection Selection Screen After logging into the telephony gateway, the first Administrative Console screen that appears is the Gateway Connection Selection screen. This screen lets you select the telephony gateway that you want to maintain.
  • Page 48: Gateway Configuration Screen

    MobileLAN voice System User’s Guide Gateway Configuration Screen The Gateway Configuration screen lets you configure and maintain the telephony gateway. Do not change any settings until you understand the parameters and are familiar with the consequences any changes will produce.
  • Page 49 Enter the subnet mask for the telephony gateway, including numbers and periods. This subnet mask is assigned by your system administrator. This field is null in the MobileLAN voice system. Telephone Switch Press Enter to change this field. From the submenu of PBX types, Type* select the telephone switch type you are using.
  • Page 50 MobileLAN voice System User’s Guide Gateway Configuration Screen (continued) Option Description WT TFTP This option indicates the source of software updates for the wireless Download Master telephones that are associated with this telephony gateway. When you receive a software update, you must place it in this location.
  • Page 51: Associating The Wireless Telephone Lines

    Configuring the MobileLAN voice System Associating the Wireless Telephone Lines After the installation is complete and the MobileLAN voice telephony gateways are configured, you need to associate each wireless telephone with a telephone port on the telephony gateway. After you complete these steps, you can configure each wireless telephone. For help, see “Configuring the Wireless Telephone”...
  • Page 52: Deleting A Wireless Telephone

    MobileLAN voice System User’s Guide 3. Use the arrow keys to select a line and press Enter. For each wireless telephone, enter this information: Option Description MAC Address Enter the address including digits and colons. This 12-character address is printed on the sticker underneath the battery on the wireless telephone.
  • Page 53: Programming Wireless Telephone Features

    For both analog and digital systems, you must use the Feature Programming screen on the MobileLAN voice telephony gateway to program mute to FCN 1 and the optional OAI (Open Application Interface).
  • Page 54 MobileLAN voice System User’s Guide Feature Programming Screen The numbers and symbols on the left side of the screen indicate which key the user presses after pressing the FCN key to activate the feature. 3. Use the arrow keys to select 1, press Enter, and type MUTE as shown in the previous screen.
  • Page 55 Configuring the MobileLAN voice System These steps apply to analog systems only 5. The table below displays the default menu options that are programmed into the wireless telephones for an analog system. You may want to set these same functions here or change them.
  • Page 56: Programming The Wireless Telephone Menu

    MobileLAN voice System User’s Guide Programming the Wireless Telephone Menu The MobileLAN voice 2 wireless telephone can display a menu of functions that are activated when you press the Fcn key. The menu should match the feature programming established in the Feature Programming screen for analog systems or in the PBX for digital systems.
  • Page 57 Configuring the MobileLAN voice System Menu Programming Screen Each of the four menus displays two lines. The numbers followed by the equal sign indicate which key to press on the Wireless Telephone to activate the feature, such as 2=Xfer. These lines will display on the wireless telephone exactly as programmed here.
  • Page 58: Configuring The Wireless Telephone

    Use the arrow keys to navigate to Restore Factory Defaults and press Enter. Configuring the Wireless Telephone Before you can configure a MobileLAN voice 2 wireless telephone, you must associate it with one and only one line on a telephony gateway. For help, see “Associating the Wireless Telephone Lines”...
  • Page 59: Ip Address

    Configuring the MobileLAN voice System 3. Press the left or right arrow keys (# and *) on the wireless telephone to scroll through the menu options. Press 0 (zero) to change the selected option. Press FCN to return to the previous menu level.
  • Page 60: Restore Defaults

    MobileLAN voice System User’s Guide Static Entry If your access points do not broadcast the ESSID or if there are overlapping wireless systems in use at the site, you may want to enter the correct ESSID manually: To enter the ESSID 1.
  • Page 61: Encryption

    Testing a Wireless Telephone You can verify proper registration and operation of each wireless telephone by performing these tests on each wireless telephone in your MobileLAN voice system. To test a wireless telephone 1. Press PWR to turn on the wireless telephone. You will see a series of messages displayed on the screen as the wireless telephone acquires the system.
  • Page 62: Setting User Preferences

    Troubleshooting the MobileLAN voice System” for corrective action. Setting User Preferences These user-defined preferences are also covered in the MobileLAN  voice 2 Wireless Telephone Quick Start Guide (Part No. 071875). The system administrator can refer to this list for more information about customizing wireless telephone settings.
  • Page 63: Using Site Survey Mode

    Configuring the MobileLAN voice System Using Site Survey Mode You can use the MobileLAN voice 2 wireless telephones to conduct a preliminary Site Survey Mode test. Site surveys test signal strength in the covered area. Note any areas where coverage is conflicting or inadequate. Note any system difficulties. For help, see “Solving Coverage Issues”...
  • Page 64: Detect Overlap Or Conflicts

    MobileLAN voice System User’s Guide Detect Overlap or Conflicts Press the HOLD key to toggle to the Site Survey function that shows the channel number of the access points. Use this information to detect overlaps or conflicts in access point signaling.
  • Page 65: Maintaining And Troubleshooting The Mobilelan Voice System

    Maintaining and Troubleshooting the MobileLAN voice System...
  • Page 66 MobileLANvoice WTS User’s Manual...
  • Page 67: Maintaining The Mobilelan Voice System

    Maintaining the MobileLAN voice System This section explains how to upgrade the software on your MobileLAN voice telephony gateways and on your MobileLAN voice 2 wireless telephones. It also explains how to back up and restore the configuration files on your telephony gateways.
  • Page 68: Upgrading The Telephony Gateways Using Ftp

    MobileLAN voice System User’s Guide Upgrading the Telephony Gateways Using FTP When using FTP, you use a host system to connect to a remote system. In this example, the host is the server and the remote is the telephony gateway. The “put” command means to copy the files from the host to the remote system.
  • Page 69: Upgrading The Telephony Gateways Using Tftp

    Maintaining and Troubleshooting the MobileLAN voice System Upgrading the Telephony Gateways Using TFTP Obtain and load TFTP on the specified server. Consult your server vendor’s documentation for information about TFTP. Load the updated software in a location that is accessible by the TFTP program.
  • Page 70: Upgrading The Wireless Telephones

    MobileLAN voice System User’s Guide Upgrading the Wireless Telephones You can perform over-the-air transfer of software updates from the telephony gateway or designated TFTP server to the wireless telephones. The downloader function in the wireless telephone checks its software version every time the wireless telephone is turned on.
  • Page 71 Maintaining and Troubleshooting the MobileLAN voice System Download Failure or Recovery Messages These display messages indicate a failure or recovery situation during the download process. Message Description Server Busy Wireless telephone is attempting to download from a Download Master that is busy downloading other phones and refusing additional downloads.
  • Page 72: Backing Up And Restoring The Telephony Gateway Configuration

    MobileLAN voice System User’s Guide Backing Up and Restoring the Telephony Gateway Configuration When you are done configuring the telephony gateway, you should back up its configuration files (config.bin). If necessary, you can then use FTP to restore the files.
  • Page 73: About Troubleshooting

    LAN. The MobileLAN voice telephony gateways provide a “window” into the functioning of the various wireless components via the System Status menu.
  • Page 74 MobileLAN voice system. These System Status Menu screens provide a window into the real-time operation of the components of the MobileLAN voice system. Use this data to determine system function and to troubleshoot areas that may be experiencing trouble. The System Status Menu screens are explained in more detail in the next sections.
  • Page 75: Understanding The Access Point Status Screen

    Maintaining and Troubleshooting the MobileLAN voice System Understanding the Access Point Status Screen During a call, wireless telephones send information about their access points to the telephony gateway. The telephony gateway maintains information on the last 16 access points on which it has received reports and displays this information on the Access Point Status screen.
  • Page 76 MobileLAN voice System User’s Guide Access Point Status Screen Options Option Description Access Point MAC The MAC address of a access point. NumWTs The number of wireless telephones that are currently communicating with this access point. MaxWTs The maximum number of wireless telephones that have simultaneously used this access point since last reset.
  • Page 77: Understanding The Error Status Screen

    Maintaining and Troubleshooting the MobileLAN voice System Understanding the Error Status Screen The Error Status screen displays any active alarms that indicate some system malfunction. Some of these alarms are easily remedied and others require a call to Intermec Technical Support.
  • Page 78 MobileLAN voice System User’s Guide These tables display the list of alarm types, display messages, and description of the error. Alarm Message Error Description Action Config GW software version Conflicting software Upgrade the downrev. difference versions on two telephony gateways...
  • Page 79 Maintaining and Troubleshooting the MobileLAN voice System Error Status Screen Alarm Types (continued) Alarm Message Error Description Action DSP 2 download Hardware problem on Reset the telephony telephony gateway gateway. If problem persists, call Intermec Technical Support. AUX DAA Unknown...
  • Page 80 Init data failed Internal software error, usually seen in conjunction with other errors. Note: Module alarms should only occur with CT/DAA alarms. Correct the CT/DAA alarms first and if the Module alarm persists, contact Intermec Technical Support. Alarm Message Error Description Action...
  • Page 81 Maintaining and Troubleshooting the MobileLAN voice System Error Status Screen Alarm Types (continued) Alarm Message Error Description Action Radio SRP Invalid AID Incompatible software Call Intermec between wireless telephone Technical Support. and telephony gateway. Provide software version information. Possible network error.
  • Page 82: Understanding The Network Status Screen

    MobileLAN voice System User’s Guide Understanding the Network Status Screen The telephony gateway is connected to the Ethernet network, which is also called the Local Area Network (LAN). The Network Status screen displays information about the Ethernet network. This information can help troubleshoot network problems.
  • Page 83 RX Broadcast The number of broadcast packets and bytes received. RX Multicast The number of packets and bytes received with the MobileLAN voice multicast address. (A “multicast” message is sent to more than one destination on the network.) RX Not For Us The number of multicast packets and bytes received that were not for the telephony gateway.
  • Page 84: Understanding The Telephone Line Status Screen

    MobileLAN voice System User’s Guide Understanding the Telephone Line Status Screen Each telephony gateway associates wireless telephones with lines from the host telephone system (PBX) as configured in the system setup. The Telephone Line Status screen provides operational information about each wireless telephone connection. This information corresponds with the configuration information set up from the Telephone Line Configuration option on the main menu.
  • Page 85 Maintaining and Troubleshooting the MobileLAN voice System Telephone Line Status Screen Options Option Description Line The telephone line number (1-16). Name The person or name associated with this line for identification purposes. Extension The extension number associated with this line for identification purposes.
  • Page 86: Understanding The Wireless Telephone Status Screen

    MobileLAN voice System User’s Guide Understanding the Wireless Telephone Status Screen Each telephony gateway tracks its wireless telephones’ activity and provides this information through the Wireless Telephone Status screen. These statistics can help you determine the source of audio quality problems.
  • Page 87 Maintaining and Troubleshooting the MobileLAN voice System Wireless Telephone Status Options Option Description WT MAC The MAC address of the wireless telephone. Current AP The MAC address of the access point the wireless telephone is using or last used. If the wireless telephone is not checked in, the telephony gateway will display ‘none’.
  • Page 88: Understanding The Software Version Numbers Screen

    The Software Version Numbers screen provides information about the version currently running on the components. This information helps you determine if you are running the most recent version and will assist Intermec Technical Support in troubleshooting software problems.
  • Page 89: Wireless Telephone Problems

    Maintaining and Troubleshooting the MobileLAN voice System Wireless Telephone Problems MobileLAN voice 2 wireless telephones can exhibit transmission problems in several ways. They can cease functioning properly, display error messages, or display incorrect data. When using and troubleshooting wireless telephones, consider the following problem sources to determine the best method of approaching any specific situation.
  • Page 90: Configuration Problems

    Configuration problems are generally corrected by changing the configuration at the telephony gateway or on the wireless telephone. For help, see Chapter 3, “Configuring the MobileLAN voice System.” There may also be incorrect programming of the PBX or access point. For help, see the documentation for your product.
  • Page 91: Wireless Telephone Status Messages

    9. Move the wireless telephone to a different port location and test again. Wireless Telephone Status Messages Wireless telephone status messages provide information about the MobileLAN system communication with the access point and host telephone system. The following table summarizes the status messages, in alphabetical order.
  • Page 92 Turn the wireless telephone off then on again. If the error persists, try registering a different wireless telephone to this telephone port. If the error still persists, contact Intermec Technical Support. Multiple GW regs The wireless telephone has discovered more...
  • Page 93 Maintaining and Troubleshooting the MobileLAN voice System Wireless Telephone Status Messages (continued) Message Description Action No Net Found This indicates any of the following: No radio link Verify that the access point is turned on. No ESSID – Autolearn not supported (or) Verify the ESSID of the WLAN and enter or Autolearn it again if required.
  • Page 94 MobileLAN voice System User’s Guide Wireless Telephone Status Messages (continued) Message Description Action TFTP ERROR(x):yy A failure has occurred during a TFTP Error code 01, 02 or 07 - check the TFTP software download. (x) = The file number server configuration.
  • Page 95 Specifications and Worksheets...
  • Page 96 MobileLANvoice WTS User’s Manual...
  • Page 97 Specifications and Worksheets Specifications Physical Specifications 4-Port 16-Port Width: 13.7 cm (5.4 in) 33 cm (13.0 in) Length: 22.3 cm (8.8 in) 17.8 cm (7.0 in) Height: 3.8 cm (1.5 in) 7.6 cm (3.0 in) Weight: 0.68 kg (1.5 lbs) 2.2 kg (4.75 lbs) Electrical Rating Electrical Rating:...
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