Section 7: Limited Warranty; Section 8: In Case Of Trouble - AEA CIA-HF Operating Manual

AEA Wireless, Inc., warrants to the original purchaser that the CIA-HF Complex Impedance
Analyzer shall be free from defects in material or workmanship for a period of one year from the
date of shipment. All units returned to the factory, delivery charges prepaid, and deemed
defective under this warranty, will be replaced or repaired at this company's option. No other
warranties are implied, nor will responsibility for operation of this instrument be assumed by AEA
Wireless, Inc.
If your Analyzer doesn't seem to be working properly, please try the following suggestions before
sending the unit in for repair:
When the Analyzer is being used as a portable instrument, low batteries are the most likely
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cause of difficulty. Run the TEST function in the user Menu screen to check battery levels.
If the Analyzer is plugged into an external power source, determine whether or not your
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power supply is capable of providing 12 to 16 VDC while the unit is on. If you're not sure, use a
known 12 VDC power supply. Also, make sure the center pin of your power cable is positive or
you may risk damage to the Analyzer.
Make sure all cables are securely connected. Check cable continuity with an ohmmeter.
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If you can't solve the problem yourself, please let us try to help you over the phone before
sending in the unit. Many of the products we receive for service are in perfect working order.
Calling us for technical assistance can save you both time and money. For application and
troubleshooting assistance, please call AEA Wireless, Inc. between 7:00AM and 4:00PM Pacific
Standard Time. The phone number for the technical support department is (760) 798-9687.
When you call for assistance, please have the Analyzer's serial number available. Also, have the
Analyzer connected to a load and powered on. The technician you speak with may ask you to
perform certain functions to aid in diagnosis. You will also need to identify the nature of any other
equipment connected to the Analyzer.
If the Analyzer needs to be returned to the factory, please call (760) 798-9687 for a Return
Material Authorization (RMA) number. Also, please include a statement giving a complete
description of the problem, including the conditions under which it occurred. Complete return
information (name, company, address, and daytime phone number) should be included with each
unit.
Units should be sent to:
SECTION 7.
LIMITED WARRANTY
SECTION 8.
IN CASE OF TROUBLE
AEA Wireless, Inc.
Repair Department, RMA No.
1487 Poinsettia Avenue
Suite 127
Vista, CA 92083
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