Troubleshooting; Temperature; Noise; Crisper Operation - Westinghouse WSE6200SA User Manual

TROUBLESHOOTING

APPLIANCE DOES NOT OPERATE AT DESIRED TEMPERATURE
In a modern frost free refrigerator/freezer, cold air is circulated around the various compartments through air vents
using a high efficiency fan.
CONCERN WHAT TO DO
Refrigerator is too warm Ensure food is allowed to cool before placing inside the refrigerator.
Ensure the appliance is set up as per instructions on page 11.
Ensure that contents are not obstructing the cooling vents.
Ensure the door is not held open or is being opened too frequently.
Freezer is too warm Adjust temperature to a colder setting.
Ensure food is allowed to cool before placing inside the freezer.
Ensure the appliance is set up as per instructions on page 11.
Ensure that contents are not obstructing the cooling vents.
Ensure the door is not held open or is being opened too frequently.
Food is freezing in the refrigerator Adjust temperature to a warmer setting.
Ensure that fruit and vegetables are stored in the crisper. Items with a high
water content should not be placed near the cooling vents.
Unable to change temperature settings Refer to function guide in the "User Interface" section.
Ensure that user interface is in "awake" mode before trying to adjust
temperature settings.
APPLIANCE NOISE
Your new refrigerator may make sounds that your old one didn't make. Because the sounds are new to you, you
might be concerned about them. Most of the new sounds are normal. Hard surfaces, like the floor, walls and cabinets,
can make the sounds seem louder than they actually are. The following describes the kinds of sounds and what may
be making them.
CONCERN WHAT TO DO
Motor noise (compressor) Nothing. This is normal as your new refrigerator uses a high-speed
compressor which switches on and off during operation.
Note that the compressor noise may seem louder at the start of the
on cycle.
A clicking noise heard just before the Nothing. This is normal as your new refrigerator has an automatic switching
compressor starts. action of the temperature control, turning the compressor on and off.
Occcasional gurgling, similar to water Nothing. As each cycle ends, you may hear a gurgling sound due to the
boiling. refrigerant flowing in your refrigerator system.
Airflow noise. Nothing, this is normal as your new refrigerator uses high efficiency fans to
circulate air.
Rattling and other noises. Ensure that the cabinet is level and stable, refer to Installation Instructions
on page 6.
Check the surrounds of the appliance to ensure there is nothing touching
or placed on top of the appliance.
Ensure that contents of the appliance are not placed in such a way that
they are vibrating (such as bottles).

CRISPER OPERATION

CONCERN WHAT TO DO
Excess moisture build up in crisper Ensure that the crisper is not over packed.
Adjust crisper humidity slides.
It is normal for there to be some
moisture and humidity in the crisper bin.
Crisper bin can not be removed If crisper bin interferes with the door bins, remove door bins before
removing crisper.
Position cabinet so that the door can be fully opened.
Freezing items in the crisper Adjust temperature to a warmer setting.
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TROUBLESHOOTING

REFRIGERATOR OPERATION

CONCERN WHAT TO DO
Appliance will not run Ensure that the cord is plugged into a live power outlet and outlet is
switched on.
It is normal for the freezer fan not to
Ensure that the household circuit breaker has not tripped or that the fuse
operate during the automatic defrost
has not blown.
cycle, or for a short time after the
appliance is switched on.
The appliance maybe in defrost mode, check again in half an hour.
Compressor motor seems to run Ensure that the doors are not held open.
too long
Check that large amounts of warm food have not just been placed inside
the appliance.
At normal room temperatures, expect
your motor to run about 40% to 80%
Note that the appliance will run more than normal just after you install it or
of the time. Under warmer conditions,
when adjusting to temperature setting changes.
expect it to run even more often.
The exterior of the appliance is warm Ensure the appliance has the external clearances recommended in the
or hot to touch section "Installing your new appliance".
This is normal because the appliance
The exterior of the cabinet will be much warmer on warmer days it may
transfers heat from the inside out
even feel hot to touch, as the appliance is working harder.
through the outer panels and the
divider between the doors.
User interface will not respond Check that the user interface is in awake mode, refer to section "User
interface".
To ensure settings are not accidentally
Check that the user interface is not locked, refer to section "User interface".
changed the user interface will go into
sleep mode when not in use. Press any
If the user interface is frozen turn the appliance off for five minutes for the
button to wake user interface
memory to clear, then turn back on.
Alarms Sounding Check that all doors are fully closed.
Ensure that the over temperature alarm is not being activated by hot food
placed in the freezer.
Check if the drinks timer has ended, refer control instructions.
Check if the Filter Replacement alert is activated, refer control instructions.
(I&W models only)
Frost build up Check that all doors are fully closed.
Ensure that the doors are not opened too often.
Ensure that the return air vents are not blocked with packaging.
Ensure the seals are clean and not obstructed.
Odours The interior may need cleaning, refer to cleaning guide.
Ensure that food is stored correctly as some food, containers and
wrapping can produce odours.
Check appliance for old or unusual food.
Lights not working Ensure that the cord is plugged into a live power outlet and outlet is
switched on.
The LED lighting is designed to turn
Ensure that the household circuit breaker has not tripped or that the fuse
on gradually.
has not blown.
Check the appliance features section to determine lighting configuration
for your model.
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TROUBLESHOOTING