Acer S53 Service Manual
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Acer S53 Service Manual

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S53 Smartphone
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to
http://gcsd.acer.com.tw/GCSD_Portal/
PRINTED IN TAIWAN

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Summary of Contents for Acer S53

  • Page 1 S53 Smartphone Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://gcsd.acer.com.tw/GCSD_Portal/ PRINTED IN TAIWAN...

  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made on the S53 smartphone service guide. Date Chapter Updates 10-Aug-2014 Initial release...
  • Page 3 Any Acer Incorporated software described in this manual is sold or licensed “ as is”. Should the program prove detective following their purchase, the buyer (are not Acer Incorporated, its distributer, or it dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damage resulting from any defect in the software.
  • Page 4 Conventions The following conventions are used in this manual: Denotes actual messages that appear on SCREEN MESSAGES screen. Gives bits and pieces of additional Information NOTE related to the current topic. Alerts you to any damage that might result WARNING from doing or not doing specific actions.
  • Page 5 ACER-AUTHORIZED SERVICE PROVIDER, your Acer office may have a DIFFERENT part number code to those given in the FRU of this printed Service Guide. You must use the list provided by your regional Acer office to order FRU parts for repair and...

  • Page 6: Table Of Contents

    System Specifications ....................... 1 Software Upgrade (SD Download) ..................6 Machine Disassembly and Replacement ................15 Diagnostics ..........................27 Serial Number Definition ......................55 FRU (Field Replaceable Unit) List ..................56 S520 Smartphone Exploded Diagram ................................. 56 S520 Smartphone Spare Parts List ..................................57 Online Support Information .....................

  • Page 7: System Specifications

    Chapter 1 System Specifications Features Below is a brief summary of the smartphone’s many features: Operating System Android 4.4.2 (KitKat) Processor MTK MT6592 (LTE/3G), octa-core 1.7 GHz Memory 2Gb LPDDR3 RAM , with 16GB eMMC Display 5.7" HD (1280x720), 24 bit, 16M colors Transmissive IPS LCD - 257 PPI - Brightness (min): 480 nits - Contrast Ratio >1000...
  • Page 8 Bluetooth 4.0 Support BT profile □FTP □GAVDP □GAP □GATT □GOEP □HFP □HID □HSP □MAP □OBEX □OPP □PAN □PBAP, PBA □SPP□A2DP □ATT□AVRCP Camera Main camera: 13 MP auto focus, F1.8, BSI sensor, Closed Loop, LED Flash Light , 1080p video recording Front camera: 2 MP , F2.0, 88 degree wide angle, BSI sensor, 1080p video recording Sensor Ambient L-sensor...
  • Page 9 Power Voltage range/frequency: 100 ~ 240V AC, 50/60 HZ DC Adaptor, 5V/2A, Micro-USB Chapter 1...

  • Page 10: System Block Diagram

    System Block Diagram Chapter 1...
  • Page 11 Your Acer Smartphone Tour View Item Description Item Description LED indicator Volume up key 3.5mm headphone jack Power key Front camera Rear camera Speaker 10 Acer rapid key Micro USB connector 11 Flash light Volume down key Chapter 1...

  • Page 12: Software Upgrade (Sd Download)

    – Support ROM image upgrade with default NV item update – Support display image download progress bar upon screen – Support image file integrity check Abstract This document will descript how to use SD card to upgrade Acer S520 images (SD/SDs). • Chapter 5...

  • Page 13: Key Definition

    How to perform SD download Key Definition: Volume Up Volume Down Power Key Chapter 5...
  • Page 14 Step1. Place update zip file in micro SD card. Step2. Insert micro SD card in SD card slot. Step3. Make sure your device is power off. Step4. Enter Boot Menu: Sequential button command: User shall press both volume up and power key to power on device, device vibrates once.
  • Page 15 Step5. Press Volume down choose “apply update from external storage” Press power key Chapter 5...
  • Page 16 Step6. Move blue color bar to your update zip file. Volume up: move up Volume down: move down Power key: choose item As following figure I choose update.zip then press power key Start update file: update.zip Chapter 5...
  • Page 17 Step7. Show “Install from sdcard complete” If update process success. Step8. Choose “reboot system now” to reboot device Chapter 5...
  • Page 18 How to perform flash tool download Flash tool version: FT_1416_140428_sec Flash OS step： Start Flash Tool (1) Click “Download Agent” to load DA_RELEASE.bin from flash tool Chapter 5...
  • Page 19 (2) Click “Scatter-loading” to load MT6589_Android_scatter_emmc.txt from the image folder which you want to flash. Chapter 5...
  • Page 20 (3) After loaed scatter, you can see the screen as below picture. Please dis-selected “PRELOADER”, “MBR”, “EBR1”and “SEC_RO” Please selected “Download Only” then click “Download” and “Yes” when pop up download warning message. (This warning message is due to we didn’t selected all items) Tool is ready to download image to phone. Make sure phone is off then connect to PC via USB cable.
  • Page 21 (4) When download OS finished, screen show a green circle (5) Now you can remove USB cable and press power button to boot phone to check OS version. How to rewrite CodeSN 1. Install AcerNVRAM_v1.006_signed.apk 2. Activate AcerNVRAM Tool： Click on the Menu icon and then click on the AcerNVRAM...
  • Page 22 3. Read/Write NVRAM Data：(You have to reboot unit after finish Acer 22 Code written.) Acer 22 Code： Select Acer Code Click on READ to get Acer 22 code or input Acer 22 code and then click on WRITE to store it. Chapter 5...

  • Page 23: Machine Disassembly And Replacement

    Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble and reassemble the smartphone for maintenance and troubleshooting. IMPORTANT: The use of metal tools during disassembly may damage the casing. Use plastic tools where possible. IMPORTANT: Cover the work area with a clean, dry, lint-free cloth before placing the smartphone face down.

  • Page 24: General Information

    General Information Pre-disassembly Instructions IMPORTANT: Before proceeding with the disassembly procedure, make sure that you do the following: Turns of the power to the system. Unplugs the USB adaptor and all other cables from the system. Covers the work area with a clean, dry, lint-free cloth to protect the LCD panel. Places the system on a flat, stable surface.
  • Page 25 Screw off the 7 screws Chapter 5...
  • Page 26 Take out the speak box: Take out the hooks out from the front case and then pull the rear case out follow the red line. Chapter 5...
  • Page 27 Screw off the screws and release the BTB connects on the MB. Chapter 5...
  • Page 28 Take out the MB and release the L C M BTB connector. Chapter 5...
  • Page 29 Take out VB FPC from front case. Chapter 5...
  • Page 30 Take out rear cam era from front case. Chapter 5...
  • Page 31 10. Take out receiver from front case. 11. Show all components of S3 Chapter 5...
  • Page 32 Chapter 5...

  • Page 33: Diagnostics

    Chapter 4 Diagnostics Tool When you change MB, you should process below items 1. Re-write SNID 2. Sensor calibration 3. Do the diagnostic test 4. Replace IMEI label which go with spare part MB 5. Flash correct OS Sensor Calibration SOP P-Sensor and L-Sensor 1.
  • Page 34 i. Execute Prox Calibration (Notice: During the process, P-sensor shall not be covered by anything) ii. Follow the steps to execute test process to make sure the calibration is finished successfully G-Sensor 1. Install MTKGsensorCali.apk.signed 2. Activate MTKGsensorCali Tool： a. Click on the Menu icon and then click on the MTKGsensorCali...
  • Page 35 After do G sensor calibration, you have to run SP_META to backup NVRAM, otherwise calibration data will disappear after do factory reset Run SP_META Selected “AP NVRAM Editor” and check if “USB” and “Backup NVRAM” selected Click “Reconnect” and wait for a while “AP Editor will appear automatically. Please close AP Editor window Chapter 5...
  • Page 36 And click “Disconnect” and see the red circle before remove USB cable. If tool cannot link phone, please check “Device manager” to see if have VCOM device detected. Chapter 5...
  • Page 37 Chapter 5...
  • Page 38 S53 Diagnostic Tool 1. Install diagnostic tool Copy 4 apk file to MicroSD card or S520 internal storage Install diagnostic tool apk Enable “Unknown sources”. - Settings -> Security -> enable “unknown sources” - Install all the four apk through “Polaris Office 5” (Polaris Office 5 provide similar file...
  • Page 39 Chapter 5...
  • Page 40 UI feature Tap “ Menu” icon at Home screen then run “ Acer Diagnostic” S520 diagnostic tool main screen feature Passed test items show green background; Failed test items show red background Project name and version show on the above of main screen.
  • Page 41 Test items explanation Touch： ： ： ： Tests screen touch function, follow the red arrow mark to finish 5 items of touch function test. Chapter 5...
  • Page 42 When you finished all test items, tool pop up a dialog to let you judge this function test is passed or failed. LCM： ： ： ： Touch screen then LCM will show the below following screen When you finished all test items, tool pop up a dialog to let you judge this function test is passed or failed.
  • Page 43 Key： ： ： ： Follow the picture’s instruction to press related key. If the key function is passed then the color of word background will become green. Key includes： “Vol Up”, “Vol Down”, “Menu”, “Ear_Phone”, “Home”, Power key didn’t be tested.
  • Page 44 Vibrator： ： ： ： Tap “ Test” then S520 will vibrate three times and you can judge the test is passed or failed. SD/ExSD Card： ： ： ： Insert MicroSD card Tap “SD/ExSd” then tool will show pass or fail automatically. Chapter 5...
  • Page 45 FlashLight： ： ： ： Tap “ ON” and check if the flash light is on. Tap “ OFF” and check if the flash light is off. You can judge the result based on the test result. G sensor： ： ： ： Tap “Start”...
  • Page 46 E-Compass： ： ： ： Check the value of “ Azimuth” changed when move S300. Direct S520 toward north（the value of Azimuth is between 0~10 or 350~359）. Tap “ Exam Degree” to start. Pass Criteria： Chapter 5...
  • Page 47 - the value of “ Azimuth” changed when move S300. - the measured angle should be less than 10 degree（350~359 or 0~10）. Tool judges test pass or fail automatically. Chapter 5...
  • Page 48 Gyro sensor： ： ： ： Tap “Gyro-sensor” to start. If the image is changed based on S520 moving, it’s passed otherwise is failed. Tap “Back” key and selected “Yes” or “No” to quit the test. Battery： ： ： ： Insert AC adapter. Tap “Test”...
  • Page 49 P-sensor： ： ： ： Use your hand to cover p sensor to test the function. Pass Criteria： - When your hand close to p sensor（around 2cm） ：the value of “ Near/Far” is 0. - When your hand move away from p sensor: the value of “ Near/Far” is 5. Tap “Close”...
  • Page 50 Audio： ： ： ： Connect handset before start the test. When test WAC, you can test speaker, receiver and earphone. When test MIC, you can test handset MIC and earphone MIC. Tap “Test” to start. Pass Criteria： - WAV -> Speaker：audio output to speaker. - WAV ->...
  • Page 51 LED： ： ： ： LED and Key Backlight test tap “On”and check if Key Backlight is on. tap “Off”and check if Key Backlight is off. If Key Backlight is abnormal, tap “No”, otherwise tap “Yes”. Tap “Red” and check if LED is red. Tap “Off”...
  • Page 52 GPS： ： ： ： You should test GPS function under open sky area. Tap “Test” to start. Tool judges test pass or fail automatically. BT： ： ： ： BT signal test Tap “Yes” to enable BT Chapter 5...
  • Page 53 Tap “Scan BT Device” to start BT test. Pass Criteria：anyone of the RSSI is over -69dBm NFC： ： ： ： test NFC Read Mode. Check if the battery cover is assembled. Tap “NFC Read Mode” to enable the function. Tap “Accept” to start test. Chapter 5...
  • Page 54 Put test card under S520 in 4 cm. If S520 read the test card, screen show pass. Tap “Done”. Chapter 5...
  • Page 55 Tap “Back” and “Close” to quit the test. NFC： ： ： ： test NFC Card Mode. Check if “ NFC Test SIM Card” inserted. Check if the battery cover is assembled. Tap “NFC Card Mode” to enable the function. Tap “Select SE” &” UICC”. Tap “Get Selected SE”.
  • Page 56 Put S520 down QP3000 in 4cm and QP3000 will detect S520 to pass this test. Tap “Exit Application” & “Close” to finish this test. Chapter 5...
  • Page 57 SIM： ： ： ： detect SIM card. Check “SIM Card” insert to S520. Tap “Test” to start. Pass Criteria： - SIM Status：Ready Tool judges test pass or fail automatically. OTG: test USB disk Plug USB disk with OTG cable Tap “Test” to start this test. Tool judges Pass or Fail。...
  • Page 58 Camera： ： ： ： Camera test Test both main camera and front camera and turn via tapping right-bottom icon. Tap and hold the screen or tap shut icon to take photo. Tap left-bottom icon to check the photo just taken if any abnormal. Chapter 5...
  • Page 59 Camcorder: Camcorder Test both main camera and front camera and turn via tapping right-bottom icon. Take a video and check if any abnormal. Chapter 5...
  • Page 60 Chapter 5...

  • Page 61: Serial Number Definition

    English version code Acer SNID YWWddddddMM Code Description 3 digit numeric year and week code (as above) 6 unique decimal numbers derived from Acer 22 Code SN (SSSSS) Transfer Rule: S dddddd dddddd = S * 16 * 16 * 16...

  • Page 62: Fru (Field Replaceable Unit) List

    FRU (Field Replaceable Unit) List S520 Smartphone Exploded Diagram Chapter 6...

  • Page 63: S520 Smartphone Spare Parts List

    S53 Smartphone Spare Parts List Photo DESCRIPTION ACER PART NO. Qisda PART NO. BATTERY S3 2700MAH KT.0010B.007 TY.2C430.015 #ADT 1.35A 5.35V PA-1070-07AW KP.00703.001 TY.2E430.00P #ADT 1.35A 5.35V PA-1070-19 CN KP.00703.002 TY.2E430.00L #ADT 1.35A 5.35V PA-1070-07AE KP.00703.003 TY.2E430.00M #ADT 1.35A 5.35V PA-1070-07UK KP.00703.004...
  • Page 64 ASSY X1 FRONT CAM MODULE KR.02M05.001 CS.5J2NP.FCA ASSY SPK MODULE GS03B1A 23.HHPH3.001 6K.2G604.001 #RECEIVER XHRH150621SW45P40-01 60.HHPH3.002 2C.45017.231 #KEY POWER GS03B1A BLACK 42.HHPH3.001 4B.2G601.001 #KEY BTN POWER DARK RED S3 42.HHTH3.001 4B.2G603.001 #KEY VOLUME GS03B1A BLACK 42.HHPH3.002 4B.2G602.001 #KEY BTN VOL DARK RED GS03B1A 42.HHTH3.002 4B.2G604.001 #WIRE MAIN ANT COAXIAL 141MM...
  • Page 65 LABEL WARRANTY SEAL V.2 56F53 47.H900Q.003 4E.G8702.002 47.HHPH3.003 4E.2G602.011 LABEL DEVICE TW 47.HHPH3.008 4E.2G602.001 LABEL DEVICE GENERIC LABEL WATER DETECTION 6 SIDED 47.H900Q.004 4E.0H101.002 #RUBBER PLUS MIC-1 GS03B1A 47.HHPH3.004 4G.2G601.001 #RUBBER PLUS MIC-3 GS03B1A 47.HHPH3.005 4G.2G603.001 TAPE CONDUCTIVE CABLE GS03B1A 47.HHPH3.006 4G.2G610.001 ADHESIVE MIC PCB GS03B1A...

  • Page 66: Online Support Information

    Online Support Information This section describes online technical support service available to help you repair your Acer device. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Office and Regional Business Units may access our website.

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