Acer Jade Primo S58 Service Manual
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Acer Jade Primo S58 Service Manual

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Acer
Category of technical document: Instruction book
version：A
Date：2016-03-02
Document No：Jade Primo
SERVICE GUIDE
Jade Primo(S58)
Service guide
Page 1/66
Page : 1/62
Language :English
Date : 2016-02-29

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  • Page 1 Page : 1/62 SERVICE GUIDE Language :English Acer Date : 2016-02-29 Jade Primo(S58) Service guide Category of technical document: Instruction book version：A Date：2016-03-02 Document No：Jade Primo Page 1/66...

  • Page 2: Table Of Contents

    5. JADE PRIMO DOWNLOAD TOOL USER MANUAL ... 11 6. HOW TO READ/WRITE CODE S/N ......... 13 7. DISASSEMBLE & ASSEMBLE ......... 17 8. ACER TEST APPLICATION SOP ........39 9. EXPLODED VIEW .............. 50 10. DEVICE LABEL ..............51 11.

  • Page 3: General Information

    For Acer-authorized service providers: Your Acer office may have a different part number code than those given in the FRU list of this printed service guide. This list provided by your regional Acer office must be used to order FRU parts for repair and service of customer machine.

  • Page 4: Quick Spec

    Page : 4/62 SERVICE GUIDE Language :English Acer Date : 2016-02-29 2. Quick Spec Following is a summary of the phone’s main specifications: Page 4/66...
  • Page 5 Page : 5/62 SERVICE GUIDE Language :English Acer Date : 2016-02-29 Page 5/66...
  • Page 6 Page : 6/62 SERVICE GUIDE Language :English Acer Date : 2016-02-29 Page 6/66...

  • Page 7: Phone Tour

    Page : 7/62 SERVICE GUIDE Language :English Acer Date : 2016-02-29 3. Phone Tour Front view Page 7/66...
  • Page 8 Page : 8/62 SERVICE GUIDE Language :English Acer Date : 2016-02-29 Rear view Page 8/66...
  • Page 9 Page : 9/62 SERVICE GUIDE Language :English Acer Date : 2016-02-29 Top view Bottom view Side View Page 9/66...

  • Page 10: System Block Diagram

    Page : 10/62 SERVICE GUIDE Language :English Acer Date : 2016-02-29 4. System Block Diagram Page 10/66...

  • Page 11: Jade Primo Download Tool User Manual

    5. Jade Primo Download tool user manual 1) Device power off. 2) Enter FFU(Flash) mode: Long press “power key” till vibrate (Acer Logo shows) then release “Power key, long press “Volume up key”(about 3 seconds) then can enter FFU(Flash) mode.
  • Page 12 Page : 12/62 SERVICE GUIDE Language :English Acer Date : 2016-02-29 If “1” device found shows as pic, then click “START” to flash image. Step1 ~ 4 , process flashing, flashing image may take 10~15 minutes. Flash completed, JadePrimo will auto boot to OS.

  • Page 13: How To Read/Write Code S/N

    Mobile Set Factory Mode Device power off. Enter FFU Mode, press “power key” until show “acer” logo and shake. Then, release “power key” and press “volume up key” until enter ffu flash mode as following image appears on DUT’s screen.
  • Page 14 Page : 14/62 SERVICE GUIDE Language :English Acer Date : 2016-02-29 Connect to PC and check Device management to see if DIAG Driver “QualcommHS-USB Diagnostic 9093” detected and driver successfully installed. **If DIAG Driver “QualcommHS-USB Diagnostic 9093” can’t be seen on PC, please install “QUD.WIN.1.1...
  • Page 15 3) After Code S/N been read or re-written , please set back to shipping mode 4-1) Power off via long press Power key. 4-2) Enter FFU(Flash) mode: Long press “power key” till vibrate (Acer Logo shows) then release “Power key, long press “Volume up key”(about 3 seconds) then can enter FFU(Flash) mode.
  • Page 16 Page : 16/62 SERVICE GUIDE Language :English Acer Date : 2016-02-29 4-3) Using tool “ToShippingMode”, click switchmode.bat , if successful , JadePrimo will boot to Shipping OS Page 16/66...

  • Page 17: Disassemble & Assemble

    Page : 17/62 SERVICE GUIDE Language :English Acer Date : 2016-02-29 7. Disassemble & Assemble Tools PIN Tool Plastic Bar Cross Screwdriver Tweezers Disassembly Steps 1) Remove the SIM 1 tray and SIM 2/SIM SD tray by PIN tool Page 17/66...
  • Page 18 Page : 18/62 SERVICE GUIDE Language :English Acer Date : 2016-02-29 2) Unscrew the one screw on the side. Page 18/66...
  • Page 19 Page : 19/62 SERVICE GUIDE Language :English Acer Date : 2016-02-29 3) Insert the Plastic bar into the gap of housing at the side of type c slot, and slip along the housing carefully to open the all hooks between rear cover and front housing.
  • Page 20 Page : 20/62 SERVICE GUIDE Language :English Acer Date : 2016-02-29 5) Unscrew the seven screws, as shown in the following figure. First remove the Kapton from the P/L sensor and take off the Camera, Battery, Page 20/66...
  • Page 21 Page : 21/62 SERVICE GUIDE Language :English Acer Date : 2016-02-29 TP/LCM, Sub PCB FPC, RF cable, P/L sensor connector. 7) Take off the Main PCB, Main Camera and Front Camera. Page 21/66...
  • Page 22 Page : 22/62 SERVICE GUIDE Language :English Acer Date : 2016-02-29 8) Take off the Speaker Box. Page 22/66...
  • Page 23 Page : 23/62 SERVICE GUIDE Language :English Acer Date : 2016-02-29 9) Take off the Receiver, P-L Sensor, RF Cable. Pull the twin adhesive with mylar and take off the battery. Page 23/66...
  • Page 24 Page : 24/62 SERVICE GUIDE Language :English Acer Date : 2016-02-29 Take off the SUB PCB, Mic Rubber. Page 24/66...
  • Page 25 Page : 25/62 SERVICE GUIDE Language :English Acer Date : 2016-02-29 Disassembly steps are complete. Page 25/66...
  • Page 26 Page : 26/62 SERVICE GUIDE Language :English Acer Date : 2016-02-29 Page 26/66...
  • Page 27 Page : 27/62 SERVICE GUIDE Language :English Acer Date : 2016-02-29 Assembly Steps 1) Receiver assemble the top side of the front cover slot and place the spring of receiver connector to down 2) Sensor FPC place in the front cover slot and paste it...
  • Page 28 Page : 28/62 SERVICE GUIDE Language :English Acer Date : 2016-02-29 5) Key FPC are placed by location pillar 6) Fasten four screws 7) P/L Sensor connect the MB Page 28/66...
  • Page 29 Page : 29/62 SERVICE GUIDE Language :English Acer Date : 2016-02-29 8) LCM FPC connect the MB 9) Assemble Main Camera: a. Take off the release paper b. Main Camera put in the MB slot and place the top side with the slot, main...
  • Page 30 Page : 30/62 SERVICE GUIDE Language :English Acer Date : 2016-02-29 camera connect the MB, while assembling the main camera, the release paper needs to be removed Assemble Front Camera a. The adhesive is pated on the Front camera by fixture, While assembling the front camera the release paper need to be removed b.
  • Page 31 Page : 31/62 SERVICE GUIDE Language :English Acer Date : 2016-02-29 Paste the conductive adhesive to connect the front camera and shielding Assemble Front Mic rubber : Put the Mic rubber in the slot of front cover Assemble SUB PCBA FPC(Rigid-Flex): a.
  • Page 32 Page : 32/62 SERVICE GUIDE Language :English Acer Date : 2016-02-29 b. SUB PCBA is fixed by toaling hole and pasted by conductive adhesive c. FPC connect the MB; Pasted by the conductive adhesive Page 32/66...
  • Page 33 Page : 33/62 SERVICE GUIDE Language :English Acer Date : 2016-02-29 Assemble RF Cable: a. RF Cable connect the MB and SUB PCBA, the cable put in the notch Page 33/66...
  • Page 34 Page : 34/62 SERVICE GUIDE Language :English Acer Date : 2016-02-29 b. Add the Kapton to avoid the cable to shift and the position must be under the Key Page 34/66...
  • Page 35 Page : 35/62 SERVICE GUIDE Language :English Acer Date : 2016-02-29 Assembly Speaker Box: Speaker Box is placed on the SUB PCBA and fixed by two slot from front cover , fasten the three screw Caution: The RF cable doesn’t press by Speaker Box Battery adhesive b.Assemble the battery to the top;...
  • Page 36 Page : 36/62 SERVICE GUIDE Language :English Acer Date : 2016-02-29 Assemble the rear cover : Page 36/66...
  • Page 37 Page : 37/62 SERVICE GUIDE Language :English Acer Date : 2016-02-29 Insert Tray Assembly steps are complete Page 37/66...
  • Page 38 Page : 38/62 SERVICE GUIDE Language :English Acer Date : 2016-02-29 Page 38/66...

  • Page 39: Acer Test Application Sop

    The Acer Test Application is developed to support partners’ Windows 10 Mobile function tests. This tool is only for partners to test and provide feedback to Acer. Partners must not use this tool for other purposes. The following sections provide details about the contents of this application, the supported test items.
  • Page 40 Page : 40/62 SERVICE GUIDE Language :English Acer Date : 2016-02-29 Run the Test Steps of running the test: 1) Power on the phone. 2) Go to the Apps list. 3) Tap “Phone” to start the phone app. (Figure 1) 4) Tap the keypad icon.
  • Page 41 Page : 41/62 SERVICE GUIDE Language :English Acer Date : 2016-02-29  Choose“Manual” to get a list of test items.  Choose “Clear Test Result” will clear all test results.  Press “Back” (or navigation button) to exit the app.
  • Page 42 Acer Date : 2016-02-29 Supported Test Items Acer Test Application provides lots of test items. This section describes these test items and shows how to use these tests. Touch Test  Tester must tap (or swipe) on the green tiles area on screen, when a finger touch is detected upon green tile, it will erase the touched tile.
  • Page 43 Page : 43/62 SERVICE GUIDE Language :English Acer Date : 2016-02-29  Multi-Draw:  Put the number of fingers required for this test inside the left yellow rectangle. Once the required touch contacts detected, the target rectangle (the yellow rectangle on right-hand side) will show, all the finger contacts must move to hit the target rectangle at the right-hand side to pass this test.
  • Page 44 Page : 44/62 SERVICE GUIDE Language :English Acer Date : 2016-02-29 Vibrator Test  Tester observes if the phone vibrator works.  The device vibrates until tester chooses a test result.  Test feedback:  Pass/Fail/Retry Battery Test  Tester checks if the listed battery status is correct.
  • Page 45 Page : 45/62 SERVICE GUIDE Language :English Acer Date : 2016-02-29 Wi-Fi Test  Tester checks if any Wi-Fi AP detected.  Please wait to see at least one Wi-Fi AP is listed.  Test feedback:  Pass/Fail/Retry Bluetooth Test ...
  • Page 46 Page : 46/62 SERVICE GUIDE Language :English Acer Date : 2016-02-29 Rear Camera Test  Tester observes if camera preview/auto focus (if supported)/capture function can work.  Default focus mode is continuous focus, the focus frame will be found at the center of preview window.
  • Page 47 Page : 47/62 SERVICE GUIDE Language :English Acer Date : 2016-02-29  Tester observes if the flashlight LED is lighting as expected.  Flashlight LED will be on and off periodically until the tester provides feedback.  Test feedback:  Pass/Fail/Retry Compass Test ...
  • Page 48 Page : 48/62 SERVICE GUIDE Language :English Acer Date : 2016-02-29  Tester observes if the gyro meter sensor returns values.  Tester should rotate/spin/flip the device a little bit to see if value changes accordingly.  Test feedback:  Pass/Fail/Retry Proximity Sensor Test ...
  • Page 49 Page : 49/62 SERVICE GUIDE Language :English Acer Date : 2016-02-29  Tester observes if audio recording (mic) and audio playback (speaker) is functioning correctly.  Tester should generate some sounds for recording, and then check if the playback can work.

  • Page 50: Exploded View

    Page : 50/62 SERVICE GUIDE Language :English Acer Date : 2016-02-29 9. Exploded View Item Part Name TP/LCM (Touch Panel include the LCD Module) Front Camera Receiver P/L Sensor Main Camera Main Board Front Cover (Including the Thermal Module) Back Cover (Including the Camera Lens/Flash Lens/Key/Sim Tray/Speaker Mesh)

  • Page 51: Device Label

    Page : 51/62 SERVICE GUIDE Language :English Acer Date : 2016-02-29 10. Device Label Page 51/66...
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  • Page 62: Fru List

    Page : 62/62 SERVICE GUIDE Language :English Acer Date : 2016-02-29 11. FRU LIST Page 62/66...
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