Troubleshooting - Planet GSW-2416 User Manual

4. Troubleshooting

This chapter contains information to help you solve issues. If the
Gigabit Ethernet Switch is not functioning properly, make sure the
Ethernet Switch was set up according to instructions in this manual.
The per port LED is not lit
Solution:
Check the cable connection of the Gigabit Ethernet Switch.
Performance is bad
Solution:
Check the speed duplex mode of the partner device. The Gigabit
Ethernet Switch is run at Auto-negotiation mode and if the partner is
set to half duplex, then the performance will be poor.
Per port LED is lit, but the traffic is irregular
Solution:
Check that the attached device is not set to dedicate full duplex. Some
devices use a physical or software switch to change duplex modes.
Auto-negotiation may not recognize this type of full-duplex setting.
Why the Gigabit Ethernet Switch doesn't connect to the
network
Solution:
Check per port LED on the Gigabit Ethernet Switch. Try another port
on the Gigabit Ethernet Switch Make sure the cable is installed properly
Make sure the cable is the right type Turn off the power. After a while,
turn on power again.
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