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Acer H7850 User Manual

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Acer Projector
H7850/E270/HE-4K20/M550/D4K1701
V7850/V270/HT-4K20/V550/D4K1702
User's Guide

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Table of Contents
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  Summary of Contents for Acer H7850

  • Page 1 Acer Projector H7850/E270/HE-4K20/M550/D4K1701 V7850/V270/HT-4K20/V550/D4K1702 User's Guide...
  • Page 2 Serial number: __________________________________ Date of purchase: _______________________________ Place of purchase: ______________________________ Acer and the Acer logo are registered trademarks of Acer Incorporated. Other companies' product names or trademarks are used herein for identification purposes only and belong to their respective companies.
  • Page 3 Information for your safety and comfort Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product. Turning the product off before cleaning Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners.
  • Page 4 • Never use it under sporting, exercising, or any vibrating environment which will probably cause unexpected short current or damage rotor devices, lamp. Using electrical power • This product should be operated from the type of power indicated on the marking label.
  • Page 5 Product servicing Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points or other risks. Refer all servicing to qualified service personnel. Unplug this product from the wall outlet and refer servicing to qualified service personnel when: •...
  • Page 6 Do not stand the projector on end vertically. It may cause the projector to fall over, causing injury or damage. • This product is capable of displaying inverted images for ceiling mount installation. Only use acer ceiling mount kit for mounting the projector and ensure it is securely installed.
  • Page 7 For more information on the Waste from Electrical and Electronics Equipment (WEEE) regulations, visit http://www.acer-group.com/public/Sustainability/sustainability01.htm Mercury advisory For projectors or electronic products containing an LCD/CRT monitor or display: “Lamp(s) contain Mercury, Dispose Properly.”...
  • Page 8: Precautions

    viii First things first Usage Notes • Turn off the product before cleaning. • Use a soft cloth moistened with mild detergent to clean the display housing. • Disconnect the power plug from AC outlet if the product is not being used for a long period of time.
  • Page 9: Table Of Contents

    How to get a preferred image size by adjusting distance and zoom How to get a preferred image position by adjusting lens shift User Controls Onscreen Display (OSD) Menus Color Image Setting Management Audio Acer LAN webpage management How to login in...
  • Page 10 Home Control Panel Network Setting Alert Setting Logout Appendices Troubleshooting LED & Alarm Definition Listing Replacing the Lamp Ceiling Mount Installation Specifications Compatibility modes Regulations and safety notices...
  • Page 11: Introduction

    HDTV (480i/p, 576i/p, 720p, 1080i/p, 2160p) supported • Lower power consumption and economy (ECO) mode extend lamp life • Acer EcoProjeciton Technology delivers Intelligent power management approach and physical efficiency improvement • Equipped with HDMI & MHL connection supporting HDCP ™...
  • Page 12: Package Overview

    Package Overview This projector comes with all the items shown below. Check to make sure your unit is complete. Contact your dealer immediately if any thing is missing. Projector Power cord HDMI cable User’s guide (option) Quick start guide Carrying case (option) Remote control AAA battery x2...
  • Page 13: Projector Overview

    Projector Overview Projector Outlook Front / upper side Description Description Lamp cover Zoom ring Control panel Focus ring Power button Lens cap Remote control receiver 10 Air outlet Lens shift control ring 11 Tilt adjusting wheels Air inlet...
  • Page 14 Right / Rear side 9 11 13 Description Description Monitor loop-through output Power socket connector Kensington™ lock port Audio in connector LAN (RJ45 Port for 10/100M Ethernet) Audio out connector RS232 connector 5V DC output connector HDMI 1 connector 12V DC output connector Service connector (for firmware HDMI 2/MHL connector upgrade)
  • Page 15: Control Panel

    Control Panel Icon Function Description POWER POWER Power Indicator LED IR Recevier Remote control receiver. LAMP LAMP Lamp Indicator LED TEMP TEMP Temp Indicator LED See the contents in "Turning the Projector POWER On/Off" section. Four directional select to select items or make keys adjustments to your selection.
  • Page 16: Remote Control Layout

    Remote Control Layout Model No:J-25041 MC.JMV11.008 Icon Function Description Infrared Sends signals to the projector. transmitter POWER Refer to the "Turning the Projector On/Off" section. Compatible with the latest HDR format, which delivers crisp, clear images with sharp changes in brightness, and provides realistic images with enhanced details, extended depth of field, and rich color gamut.
  • Page 17 Icon Function Description Press "MODE" to select the display mode from Bright, Standard, sRGB*, Rec. 709*, Movie, Dark Cinema, Game, MODE Sports, Silent, ISF Night*, ISF Day*, User. <Note> (*) Functions vary depending on model definition. KEYSTONE No function. BACK Returns to the previous operation.
  • Page 18: Mhl (Mobile High-Definition Link) Control

    MHL (Mobile High-Definition Link) Control Icon Function Description • Press "MODE" button for one second to activate the MHL Control Mode. MODE • To exit, press the "MODE" button again. Select/Enter Press to select/enter the file. Four Use up, down, left, right buttons to select items or make directional adjustments to your selection.
  • Page 19: Getting Started

    Getting Started Connecting the Projector DVD player, Internet Acer MHL Dongle Set-top Box, HDTV receiever Note: For WirelessCast, Please switch to MHL at the side of dongle. R B G D-Sub HDMI Chromecast R B G DVD player HDMI HDMI...
  • Page 20: Turning The Projector On/Off

    Turning the Projector On/Off Turning on the Projector Ensure that the power cord and signal cable are securely connected. The Power indicator LED will flash red. Turn on the projector by pressing "Power" button on the control panel or remote control, and the Power indicator LED will turn blue. Turn on your source (computer, notebook, video player ,etc.).
  • Page 21: Turning The Projector Off

    Turning the projector off To turn the projector off, press and hold the power button. This message appears: "Please press the power button again to complete the shutdown process." Press the power button again. The LED power indicator will turn RED and blink rapidly after the projector is turned off, and the fan(s) will continue to operate for about 10 seconds to ensure that the system cools properly.
  • Page 22: Adjusting The Projected Image

    Adjusting the Projected Image Adjusting the Height of Projected Image The projector is equipped with elevator feet for adjusting the height of image. To raise/lower the image: Use Tilt adjusting wheel to fine-tune the display angle. Tilt adjusting wheel...
  • Page 23: How To Optimize Image Size And Distance

    How to optimize image size and distance Consult the table below to find the optimal image sizes achievable when the projector is positioned at a desired distance from the screen. If the projector is 2.0 m from the screen, good image quality is possible for image sizes between 41"...
  • Page 24: How To Get A Preferred Image Size By Adjusting Distance And Zoom

    How to get a preferred image size by adjusting distance and zoom The table below shows how to achieve a desired image size by adjusting either the position or the zoom ring. To obtain an image size of 60" set the projector at a distance 1.8 m and 2.9 m from the screen.
  • Page 25: How To Get A Preferred Image Position By Adjusting Lens Shift

    How to get a preferred image position by adjusting lens shift The projector is equipped with lens shift for adjusting the position of projected image up and down without requiring you to physically move the projector. Vertical Lens Shift ring Note: The figures shown in this section are for reference only not approximate value.
  • Page 26 The vertical height can be adjusted between 0% and 15% of the image height. (The typical vertical image offset is fixed at 15% of the image height above the center of the projector lens.) Offset max=V x 15%...
  • Page 27: User Controls

    User Controls Onscreen Display (OSD) Menus The projector has multilingual OSD that allow you to make image adjustments and change a variety of settings. Using the OSD menus • To open the OSD menu, press "MENU" on the remote control or control panel.
  • Page 28: Color

    Color Display Mode There are many factory presets optimized for various types of images. • Bright: For brightness optimization. • Standard: For common environment. • sRGB: standard RGB color space. • Movie: For brighter and general movie/video/photo playing. • Dark Cinema: For dark movie content. •...
  • Page 29 3. The ISF calibration will be charged and guaranteed by ISF certified calibrator, and thereby Acer is not responsible for the calibration service. Note 1: "Saturation" and "Tint" functions are not supported under computer or HDMI mode.
  • Page 30: Image

    Image Projection • Front: The factory default setting. • Rear: When you select this function, the projector reverses the image so you can project from behind a translucent screen. • Rear Ceiling: When you select this function, the projector reverses and inverts the image at same time. You can project from behind a translucent screen with ceiling mounted projection.
  • Page 31 HDMI HDMI Color Range Adjust the color range of the HDMI image data to correct color display error. • Auto: Automatically adjust by information from player. • Limited Range: Prosess the input image as limited color range data. • Full Range: Prosess the input image as full color range data. HDMI Scan Info Adjust the overscan ratio of the HDMI image on screen.
  • Page 32: Setting

    Display the projector information for Model Name, Input Source, Signal Type, Display Mode, Software Version and QR code on the screen. Scan QR code linking to Acer projector portal via mobile. Reset Press the "ENTER" button and choose "Yes" to return the parameters on all menus to the factory default settings.
  • Page 33: Management

    Management ECO Mode Choose "On" to dim the projector lamp which will lower power consumption, extend the lamp life and reduce noise. Choose "Off" to return normal mode. High Altitude Choose "On" to turn on High Altitude mode. Operate the fans at full speed continuously to allow for proper high altitude cooling of the projector.
  • Page 34: Audio

    Audio Volume • Press to decrease the volume. • Press to increase the volume. • Mute Choose "On" to mute the volume. • Choose "Off" to restore the volume. Note: Functions vary depending on model definition.
  • Page 35: Acer Lan Webpage Management How To Login In

    How to login in Open browser and enter the Server IP address by 192.168.100.10 to find below homepage of acer LAN webpage management. A password is needed to login in before using. Select a user. Administrator is with high authority that can process more operations such as network setting and alert setting.
  • Page 36: Home

    Home Home page shows connection status and you can find three main functions listed, Control Panel, Network Setting and Alert Setting. Note: Alert Setting and Network Setting are only for Administrator account. Control Panel Enduser can control and adjust projector setting value via this page.
  • Page 37: Network Setting

    Network Setting Enduser can set IP address and password as wish. After change network configurations or password, projector will reboot automatically after press "Apply". Alert Setting Enduser can send mail with error message right away if projector has problem.
  • Page 38: Logout

    Logout After tap Logout, you will return to login page within 5 seconds. Note: Functions vary depending on model definition.
  • Page 39: Appendices

    Appendices Troubleshooting If you experience a problem with your Acer projector, refer to the following troubleshooting guide. If the problem persists, please contact your local reseller or service center. Image Problems and Solutions Problem Solution No image appears • Connected as described in the "Getting Started"...
  • Page 40 Partial, scrolling • For an incorrectly displayed image: or incorrectly • Follow the steps for item 2 (above) to adjust displayed image the resolution of your computer. (For notebooks) • Press the toggle output settings. Example: [Fn]+[F4], Compaq [Fn]+[F4], Dell [Fn]+[F8], Gateway [Fn]+[F4], IBM [Fn]+[F7], HP [Fn]+[F4], NEC [Fn]+[F3], Toshiba [Fn]+[F5] •...
  • Page 41 Image is too small • Adjust the zoom ring on the projector. or too large • Move the projector closer to or further from the screen. • Press "MENU" on the remote control. Go to "Image - -> Aspect Ratio" and try different settings or press "RATIO"...
  • Page 42: Osd Messages

    OSD Messages Condition Message Reminder Message • Fan Fail - the system fan is not working. • Projector Overheated - the projector has exceeded its recommended operating temperature and must be allowed to cool down before it may be used. Please check the following message.
  • Page 43: Led & Alarm Definition Listing

    LED & Alarm Definition Listing LED Messages Lamp_LED Temp_LED Power LED Message Blue Input power plug Flash ON to Flash ON to Flash ON to OFF 100ms OFF 100ms OFF 100ms Standby Power button ON Lamp retry Quick Flashing Power off (Cooling state) Quick Flashing Power button OFF...
  • Page 44: Replacing The Lamp

    Replacing the Lamp Use a screwdriver to remove the screw(s) from the cover, and then pull out the lamp. The projector will detect the lamp life. You will be shown a warning message "Lamp is approaching the end of its useful life in full power operation. Replacement suggested!"...
  • Page 45: Ceiling Mount Installation

    Ceiling Mount Installation If you wish to install the projector using a ceiling mount, please refer to the steps below: Drill four holes into a solid, structural ceiling member, and secure the ceiling mount base to the ceiling. Choose the length combination based on actual environment. (CM-01S doesn’t include Type 2 and Type 3.) Type 1 Type 2...
  • Page 46 Type 1: For the standard size use three bracket screws to mount the projector to the ceiling mount bracket. Type 2 and Type 3: Alternatively, for the larger size, use the sliding extensions for more supports. Type 1: Type 2: Type 3: Note: It is recommended that you keep a reasonable space between the bracket and the projector to allow for proper heat...
  • Page 47 Adjust the angle and positioning as necessary. 360° Screw Type B Washer Type Diameter (mm) Length (mm) Large Small SCREW SPEC. M4 x 25 mm 186.10 mm 55.00mm 70.00mm...
  • Page 48: Specifications

    Specifications The specifications listed below are subject to change without notice. For final specs, please refer to Acer's published marketing specifications. Projection system ® 4K UHD Resolution Native 3840x2160 resolution • Maximum: UXGA (1600 x 1200), WSXGA+ (1680x1050), 1080p(1920x1080), WUXGA-RB (1920...
  • Page 49 I/O connectors H7850/E270/HE-4K20/M550/D4K1701 V7850/V270/HT-4K20/V550/D4K1702 Power socket VGA IN HDMI1 HDMI2/MHL RJ45 LAN input VGA output RS232 3.5 mm audio jack input 3.5 mm audio jack output 5V DC output 12V DC output Service connector Note: Design and specifications are subject to change without...
  • Page 50: Compatibility Modes

    Compatibility modes A. VGA Analog VGA Analog - PC Signal Modes Resolution V.Frequency [Hz] H.Frequency [KHz] 640x480 31.5 640x480 37.9 640x480 37.5 640x480 43.3 SVGA 800x600 35.1 800x600 37.9 800x600 48.1 800x600 46.9 800x600 53.7 1024x768 48.4 1024x768 56.5 1024x768 60.0 1024x768 68.7...
  • Page 51 VGA Analog - Extended Wide timing Modes Resolution V.Frequency [Hz] H.Frequency [KHz] WXGA 1280x768 47.8 1280x768 60.3 1280x768 68.6 1280x720 44.8 1280x800 49.6 1920x1200 1440x900 59.9 WSXGA+ 1680x1050 65.3 1920x1080 67.5 (1080P) 1366x768 47.7 WUXGA 1920x1200-RB 59.9 74.00 VGA Analog -Component Signal Modes Resolution V.Frequency [Hz]...
  • Page 52 800x600 48.1 800x600 46.9 800x600 53.7 1024x768 48.4 1024x768 56.5 1024x768 60.0 1024x768 68.7 SXGA 1152x864 63.8 1152x864 67.5 1152x864 77.1 1280x1024 64.0 1280x1024 77.0 1280x1024 80.0 1280x1024 91.1 QuadVGA 1280x960 60.0 1280x960 75.2 SXGA+ 1400x1050 65.3 UXGA 1600x1200 75.0 PowerBook G4 640x480 31.4...
  • Page 53 HDMI - Video Signal Modes Resolution V.Frequency [Hz] H.Frequency [KHz] 480i 720(1440)x480 4:3 59.94(29.97) 15.7 480i 720(1440)x480 16:9 59.94(29.97) 15.7 480i 2880x480 16:9 59.94(29.97) 15.7 576i 720(1440)x576 4:3 50(25) 15.6 720x576(1440x576) 576i 50(25) 15.6 16:9 576i 2880x576 16:9 50(25) 16.6 480p 720x480 4:3 59.9...
  • Page 54 640x480 43.3 SVGA 800x600 35.1 800x600 37.9 800x600 48.1 800x600 46.9 800x600 53.7 1024x768 48.4 1024x768 56.5 1024x768 60.0 1024x768 68.7 SXGA 1152x864 63.8 1152x864 67.5 1152x864 77.1 1280x1024 64.0 1280x1024 77.0 1280x1024 80.0 1280x1024 91.1 QuadVGA 1280x960 60.0 1280x960 75.2 SXGA+ 1400x1050...
  • Page 55 1366x768 47.7 WUXGA 1920x1200-RB 59.9 74.0 3840x2160 60.0 135.0 HDMI - Video Signal Modes Resolution V.Frequency [Hz] H.Frequency [KHz] 480i 720(1440)x480 4:3 59.94(29.97) 15.7 480i 720(1440)x480 16:9 59.94(29.97) 15.7 480i 2880x480 16:9 59.94(29.97) 15.7 576i 720(1440)x576 4:3 50(25) 15.6 720x576(1440x576) 576i 50(25) 15.6...
  • Page 56 15k-135kHz Graphic source Horizontal scan rate: 24-85 Hz monitor range Vertical scan rate: Digital:600MHz limits Max. pixel rate: D. MHL Digital V.Frequency H.Frequency Modes Resolution [Hz] [KHz] 640x480 59.94/60 31.5 480i 720x480 (1440x480) 59.94/60 15.7 480i_4x 2880x480i 59.94/60 15.7 576i 720x576 (1440x576) 50(25) 15.6...
  • Page 57: Regulations And Safety Notices

    Regulations and safety notices FCC notice This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 58: Declaration Of Conformity For Eu Countries

    Cet appareil numérique de la classe B est conforme a la norme NMB-003 du Canada. Declaration of Conformity for EU countries Acer hereby declares that this projector series is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Compliant with Russian regulatory certification...
  • Page 59 Acer Model Number: D4K1701/D4K1702 Marketing name: H7850/E270/HE-4K20/M550/V7850/V270/HT-4K20/V550 We, Acer Incorporated, hereby declare under our sole responsibility that the product described above is in conformity with the relevant Union as below and following harmonized standards and/or other relevant standards have been applied:...
  • Page 60 Acer America Corporation 333 West San Carlos St., Suite 1500 San Jose, CA 95110 U. S. A. Tel: 254-298-4000 Fax: 254-298-4147 www.acer.com Federal Communications Commission Declaration of Conformity This device complies with Part 15 of the FCC Rules. Operation is subject to the...

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