Troubleshooting - Ericsson R380E User Manual

Troubleshooting

This chapter consists of an alphabetical selection of suggestions for
solving possible problems with your R380e.
Blocked contact card provider
The SIM card is permanently blocked after the unblocking code has
been entered incorrectly ten times in a row. Contact your network
operator.
Card blocked unblock?
This message appears if the PIN code has been entered incorrectly
three times in a row.
To unblock the SIM card:
Press .
1. YE S
Enter your personal unblocking key (PUK) and press
2.
Note: Your PUK is provided by your network operator when you
purchase your SIM card.
Enter new PIN
Enter your PIN code and press
3.
PIN code or a new one. Repeat new PIN appears in the display.
Enter your PIN code again for confirmation and press
4.
If you entered both your unblocking key and PIN code correctly, the
message
New PIN
Alternative method for unblocking the SIM card
To unblock the SIM card, enter the following sequence:
unblock key
* 0 5 *
Display limitations
In all cases where numbers or characters exceed the available display
space, truncation or dots are used to compensate for this.
Numbers are truncated at the beginning, for example
Characters are truncated at the end, for example
Emergency calls only
A network is within range but you are not allowed to use this
network. You may, however, call the appropriate emergency number.
appears in the display.
appears in the display.
new PIN
* *
. You can enter either your current
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new PIN
#
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Troubleshooting
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