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Troubleshooting
This chapter lists some problems that you might
encounter while using your phone. Some problems
require that you call your service provider, but most of
the problems you encounter are easy to correct yourself.
Error Messages
Insert card
There is no SIM card in the phone. Insert a SIM Card.
Searching
If the message Searching remains in the display, you
are within range of a network but you are not allowed to
use it. However, in an emergency, some operators allow
you to call the emergency number 911 (or 112). See
"Making Emergency Calls" on page 19.
No network
There is no network within range or the received signal
is too weak. You have to move to get a signal that is
strong enough.
Wrong PIN, Wrong PIN2
You entered your PIN or PIN2 incorrectly.
Troubleshooting
Some menus/features are operator dependent.
Enter the correct PIN or PIN2, and press
SIM will be blocked after three unsuccessful attempts.
Matching error
When you want to change a security code (for example
PIN) you have to confirm the new code by entering it
again. The two codes that you have entered do not
match. See "The SIM Card Lock" on page 47.
PIN/PIN2 Blocked. Unblock?
You entered your PIN or PIN2 incorrectly three times
consecutively. To unblock see "The SIM Card Lock" on
page 47.
BLOCKED Contact card provider
You entered your PUK incorrectly 10 times consecu-
tively. Contact your network provider or service opera-
tor.
Phone locked
The phone is locked. To unlock the phone, see "Phone
Lock" on page 49.
Enter lock code
Your phone comes with the default security code,
You can change it to any three- to eight-digit personal-
ized code. See "Phone Lock" on page 49.
. Your
YES
.
0000
73
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