Errors When Accessing The Network Cache Changer Or Inserted Discs; Problems Running Cd-Rom Software - Pioneer DRM-6NX Operating Instructions Manual

Appendix B: Troubleshooting
Error Conditions
The table shows the front panel indicators under various
error conditions:
Event
CD-ROM has incorrect format
or SCSI bus not connected**
Faulty network connection
Illegal serial no.
Flash load failed
Token-Ring loopback failure
Token-Ring speed error
Error in EEPROM
Error in FLASH PROM
Error in SRAM
Error in DRAM/DIMM
Error in DRAM/DIMM
configuration error
Software/Hardware
combination error
Disconnect/reselect drive
error ****
* The Network LED will flash when there is network traffic.
** Check the logfile.txt file in the System folder for more information.
*** The HDD LED and Network LED will flash alternately in this condition.
**** Disable the function by setting the Disconnect/Reselect parameter to
off .
Status Indicator On
If the Status indicator remains lit after startup, it may
indicate an error. Usually it is a problem with the SCSI bus
or with one or more of the connected disc drives. Verify
that all connected drives have unique SCSI addresses
and that only the last drive in the SCSI chain is terminated.
46
<DRB1239>
Status LED HDD LED Network LED
OFF Flash Flash*
OFF OFF
Flash Flash Flash
Flash OFF OFF
Flash Flash OFF
ON OFF Flash
Flash OFF OFF
Flash OFF Flash
Flash Flash OFF
Flash OFF OFF
Flash Flash OFF
Flash Flash*** Flash***
Flash
Errors when Accessing the Network
Cache Changer or Inserted Discs
Listed below are possible causes of error messages
when trying to access the Changer or an inserted disc:
÷ If you are using TCP/IP, make sure that you have a
unique Internet address assigned to the DRM-6NX
÷ Check the SCSI chain to ensure that all external disc
drives are switched on and that only the last unit is
terminated
÷ When using Microsoft Windows Network, verify that
the SMB protocol is enabled
÷ Consult the message table in the " Error Conditions "
section to see if the front panel indicators explain
your situation

Problems Running CD-ROM Software

If you have inserted a CD-ROM successfully but the
software refuses to run or produces error messages, the
program may expect the CD-ROM data to be at the root
level. In NetWare as well as in the Microsoft and IBM
network operating system environments, assign a
drive letter to that particular CD-ROM. In NetWare,
the ' Show All Volumes ' parameter must also be
enabled. See also " Accessing the Network Cache
Changer Resources " on page 29.
Some CD-ROMs, (e.g single user version of a
"Computer Select"), require the MSCDEX (Microsoft)
driver. The volume is usually released in a network
version as well. An MSCDEX emulation, called
PIONEERCDEX, is available on the Axis web site. The
emulator causes a CD-ROM on the DRM-6NX to
look as if it were locally connected to the PC.
PIONEERCDEX supports Windows for Workgroups.
but an MSCDEX emulation for Windows 95 is available.
If the CD-ROM is a single user version, you must restrict
the number of simultaneous users to one.
Some applications look for information on the CD-ROM
using a default name - if you have set an alias name, the
disc may not be recognized thus fails to run.