Troubleshooting; Care And Cleaning - Verilux VT01-SB Manual

Before requesting service on your Verilux lamps, please:
• Make sure all power connectors, cords and plugs are inserted fully and securely.
• Be sure the bulb is securely seated in the socket. (See pages 8 and 9.)
• Make sure there is power to the wall outlet, or try another outlet – one that is not
connected to a dimmer.
PROBLEM
Light Won't
Come On
Blackening/Darkening
at Ends of Bulb
Light Flickers
Your Verilux lamps are made from high-quality materials that will last for many
years with a minimum of care.
WARNING:
lamp, make sure you have turned off and unplugged the lamp and allowed
sufficient time for the bulb to cool.
CAUTION :
cleaners containing abrasives or ammonia.
CAUTION :
lamp dry completely before restoring power.
VTCP01-MAN-Rev11.indd 10

Troubleshooting

CHECK
Has the plug come Insert plug securely into wall outlet.
loose?
Is the bulb old?
Check bulb for blackening/darkening at bottom of spiral where it joins the
base (an indicator of bulb life) and replace bulb.
Is the bulb connected Be sure the bulb is securely seated in the socket. Repeat the bulb
installation process.
securely into socket?
bulb replacement or installation.
Is the bulb new? Sometimes when a new bulb is turned on for the first time the tubing will
darken, but this will fade after a few minutes.
With older bulbs, darkening of the tubing indicates end of bulb life. (This
Is the bulb old?
doesn't affect operation except to reduce the amount of light available,
since the phosphor in that area has become inactive.) Bulb replacement
is recommended.
Insert plug securely into wall outlet.
Has the plug come
loose?
Is the bulb connected Be sure the bulb is securely seated into the socket. Repeat the bulb
installation process.
securely to the socket?
bulb replacement or installation.
Is the lamp connected Connect lamp plug only to wall outlet without dimmer switch.
to a dimmer switch?

Care and Cleaning

To prevent risk of shock or personal injury when cleaning
Clean only with a soft dry cloth – do not use solvents or
After cleaning the lamp, wipe away all moisture and let the
SOLUTION
Always unplug lamp before performing
CAUTION:
Always unplug lamp before performing
CAUTION:
10
3/6/13 10:01 AM