Warranty And Service; Limited Warranty; Technical Support, Customer Service And Repair - Bin Master C-100 Operator's Manual

5.0 Warranty and Service

5.1 Limited Warranty

BinMaster warrants this product against defects in material and workmanship for two (2) years according
to the following terms:
1.) This warranty extends to the original purchaser only and commences on the date of original
purchase.
2.) BinMaster's sole obligation under said warranty is to repair, or at its option replace the
defective parts. The buyer shall have no other remedy. All special, incidental and consequential
damages are excluded. The buyer must deliver the product under warranty prepaid to the factory.
BinMaster's obligation is limited to the cost of material and labor to repair or replace, and does
not include transportation expenses.
3.) This warranty shall be voided, in our sole judgment, by alterations of equipment except by
BinMaster, or tampering with, improper installation or maintenance, accident or misuse, or act of
God. This warranty expressly excludes all damage to the product resulting from careless or
neglectful packaging or transportation. The warranty does not extend to repairs made necessary
by normal wear.
4.) This warranty is in lieu of all other warranties, expressed or implied including any implied
warranties or merchantability or fitness for particular purpose. No employee, agent, franchise
dealer or other person is authorized to give any warranties of any nature on behalf of BinMaster.
5) BinMaster shall in no event be responsible for any warranty work done without first obtaining
BinMaster's written consent.
6) Except as provided herein, BinMaster shall have no liability, loss or damage caused or alleged
to be caused directly or indirectly by this equipment.
7) This warranty gives the buyer specific legal rights, and you may also have other rights which
vary from state to state.
8) For service, please call 402-434-9102.

5.2 Technical Support, Customer Service and Repair

If you are in need of an updated operator's manual, specification drawing or parts replacement list, please
visit our online documentation at www.binmaster.com.
Prior to shipping your Model C-100 back for repair, please call our service department for an RMA
number. Along with the RMA number, you will also be provided with shipping instructions and address.
You may call the customer service department for technical support, application assistance and to receive
an RMA Monday through Friday from 8:00 am to 5:00 pm Central Time.
BinMaster, a division of Garner Industries, offers a toll-free telephone number (800) 278-4241 to our
customer service department. International customers can call us at (402) 434-9102 or reach us via fax
at (402) 434-9133.
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