Sony Ericsson K610i Troubleshooting Manual, Mechanical
Sony Ericsson K610i Troubleshooting Manual, Mechanical

Sony Ericsson K610i Troubleshooting Manual, Mechanical

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Trouble Shooting Guide, Mechanical
Applicable for K610i, K610im, K618i, V630i
Contents
1
General ...............................................................................................................2
1.1
Service functions in the software ...........................................................2
1.2
Misuse and other no warranty issues ....................................................3
2
Appearance Problems.......................................................................................6
3
Network/Signal Problems .................................................................................7
4
On/Off Problems ................................................................................................9
5
Audio Problems ...............................................................................................11
6
Key Problems...................................................................................................14
7
Display Problems ............................................................................................16
8
Illumination Problems .....................................................................................17
9
Alert Problems .................................................................................................19
10
SIM Problems...................................................................................................20
11
Charging/Capacity Problems .........................................................................21
12
Camera Problems ............................................................................................23
13
Data Communication Problems .....................................................................27
14
Software Problems ..........................................................................................28
15
Revision History ..............................................................................................29
4/000 21-1/FEA 209 544/109 A
©
Company Internal
Sony Ericsson Mobile Communications AB
Trouble Shooting Guide, Mechanical
Approved according to 1/109 41-FCP 119 00 06

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Summary of Contents for Sony Ericsson K610i

  • Page 1: Table Of Contents

    Trouble Shooting Guide, Mechanical Trouble Shooting Guide, Mechanical Applicable for K610i, K610im, K618i, V630i Contents General .......................2 Service functions in the software ............2 Misuse and other no warranty issues ............3 Appearance Problems..................6 Network/Signal Problems .................7 On/Off Problems ....................9 Audio Problems ....................11 Key Problems....................14...
  • Page 2: General

    LED/illumination Keyboard Speaker Earphone Microphone Vibrator Camera Memory Stick Real time clock Total call time NOTE: Different names may occur depending on language setting and customization. 4/000 21-1/FEA 209 544/109 A 2(29) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 3: Misuse And Other No Warranty Issues

    Below are some examples of what is not covered by warranty. Front window broken LCD cracked due to Clear scratches Mark after drop Corrosion components due to misuse. drop. on the PCB. 4/000 21-1/FEA 209 544/109 A 3(29) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 4 In the phone there is placed a sticker that can give you a hint to see if the phone is damage by liquid or not. This sticker is located near the SIM reader (Fig. 1.2.1) and it is possible to see it without disassemble the phone. 4/000 21-1/FEA 209 544/109 A 4(29) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 5 Make a general visual inspection for misuse, corrosion or oxidation from liquid damage. No further action should be taken for a liquid damaged phone. Handle the unit according to local directives. 4/000 21-1/FEA 209 544/109 A 5(29) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 6: Appearance Problems

    NOTE: Misuse is not covered by warranty. Refer to chapter 1.2 • Visually inspect for improper gap Reassemble or replace damaged parts between seams as necessary. 4/000 21-1/FEA 209 544/109 A 6(29) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 7: Network/Signal Problems

    If damaged – Send to an electrical repair location. • Visually inspect antenna contact pads If dirty or oxidized – Clean the pads and replace the antenna assembly. 4/000 21-1/FEA 209 544/109 A 7(29) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 8 Hands free in car). Visually inspect the antenna bar on the phone. If the issue has not been resolved ! • Handle the unit according to local directives. 4/000 21-1/FEA 209 544/109 A 8(29) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 9: On/Off Problems

    If dirty or oxidized – Clean it. Note: Take care not to bend the connector pin’s • If damaged – Send to an electrical repair location. 4/000 21-1/FEA 209 544/109 A 9(29) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 10 Visually inspect the power key If damaged – Replace it. • If the issue has not been resolved ! Handle the unit according to local directives. 4/000 21-1/FEA 209 544/109 A 10(29) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 11: Audio Problems

    Visually inspect speaker’s external port If clogged – Clean or replace front. • Visually inspect speaker’s dust cloth If dirty or damaged – Replace front. 4/000 21-1/FEA 209 544/109 A 11(29) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 12 Loudspeaker: Perform a flash upgrade and a setting reset. No sound or poor quality sound • Visually inspect speaker’s external port If clogged – Clean it. 4/000 21-1/FEA 209 544/109 A 12(29) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 13 If the issue has not been resolved ! Replace loudspeaker. • If the issue has not been resolved ! Handle the unit according to local directives. 4/000 21-1/FEA 209 544/109 A 13(29) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 14: Key Problems

    • Visually inspect whether the key flex If improperly connected – Re-establish module is properly connected to its proper connection. connector on the PCB 4/000 21-1/FEA 209 544/109 A 14(29) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 15 Visually inspect for damage to the side If damaged - Replace keys as keys necessary. If the issue has not been resolved ! • Handle the unit according to local directives. 4/000 21-1/FEA 209 544/109 A 15(29) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 16: Display Problems

    PCB • If the issue has not been resolved ! Replace the LCD. NOTE: Misuse is not covered by warranty. Refer to chapter 1.2 4/000 21-1/FEA 209 544/109 A 16(29) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 17: Illumination Problems

    If the issue has not been resolved ! Handle the unit according to local directives. Before proceeding ! • Perform a flash upgrade and a setting reset. 4/000 21-1/FEA 209 544/109 A 17(29) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 18 If issue has not been resolved ! Replace the LCD. If the issue has not been resolved ! • Handle the unit according to local directives. 4/000 21-1/FEA 209 544/109 A 18(29) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 19: Alert Problems

    • Visually inspect the vibrator If dirty or oxidized – Replace it. • If damaged – Replace it. Loudspeaker Refer to “loudspeaker” section under “Audio Problems” 4/000 21-1/FEA 209 544/109 A 19(29) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 20: Sim Problems

    (Insert correct carrier’s SIM is being used correct SIM) If the issue has not been resolved ! • Handle the unit according to local directives. 4/000 21-1/FEA 209 544/109 A 20(29) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 21: Charging/Capacity Problems

    Some examples are the back light (when on all the time and), Bluetooth and infrared. 4/000 21-1/FEA 209 544/109 A 21(29) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 22 If the issue has not been resolved ! • Replace battery. • If the issue has not been resolved ! Handle the unit according to local directives. 4/000 21-1/FEA 209 544/109 A 22(29) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 23: Camera Problems

    If the issue has not been resolved ! Replace the camera rear. • If the issue has not been resolved ! Handle the unit according to local directives. 4/000 21-1/FEA 209 544/109 A 23(29) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 24 • Visually inspect whether the key flex If improperly connected – Re-establish module is properly connected to its proper connection. connector on the PCB. 4/000 21-1/FEA 209 544/109 A 24(29) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 25 Visually inspect the camera lens If dirty – Clean camera lens. (Video call camera) • If scratched or damaged – Replace the sub assembly case (front). 4/000 21-1/FEA 209 544/109 A 25(29) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 26 If improperly connected – Re-establish properly connected to its socket on the proper connection. PCB. If the issue has not been resolved ! • Replace the camera front. 4/000 21-1/FEA 209 544/109 A 26(29) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 27: Data Communication Problems

    Replace the system connector. NOTE: The system connector includes the bluetooth antenna. • If the issue has not been resolved ! Handle the unit according to local directives. 4/000 21-1/FEA 209 544/109 A 27(29) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 28: Software Problems

    Note: Do a SW upgrade before sending the unit to a higher level. Do not scrap a phone that hasn’t been upgraded. If the failure still occurs, handle the unit according to the local directives. 4/000 21-1/FEA 209 544/109 A 28(29) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 29: Revision History

    Trouble Shooting Guide, Mechanical 15 Revision History Rev. Date Changes / Comments 2006-06-23 First release 4/000 21-1/FEA 209 544/109 A 29(29) © Company Internal Sony Ericsson Mobile Communications AB...

This manual is also suitable for:

K610imK618iV630i

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