Sony Ericsson K660i Troubleshooting Manual
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Sony Ericsson K660i Troubleshooting Manual

Mechanical
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Trouble Shooting Guide, Mechanical
Applicable for K660i
Contents
1
General ...............................................................................................................2
1.1
Service functions in the software ...........................................................2
1.2
Misuse and other no warranty issues ....................................................3
2
Appearance Problems.......................................................................................7
3
Network/Signal Problems .................................................................................8
4
On/Off Problems ..............................................................................................11
5
Audio Problems ...............................................................................................13
6
Key Problems...................................................................................................17
7
Display Problems ............................................................................................19
8
Illumination Problems .....................................................................................20
9
Alert Problems .................................................................................................22
10
SIM Problems...................................................................................................23
11
FM Radio Problems .........................................................................................24
12
M2 Memory Problems .....................................................................................25
13
Charging/Capacity Problems .........................................................................26
14
Camera Problems ............................................................................................28
15
Data Communication Problems .....................................................................34
16
Software Problems ..........................................................................................35
17
Revision History ..............................................................................................36
1208-5075 Rev 1
©
Company Internal
Sony Ericsson Mobile Communications AB
Trouble Shooting Guide, Mechanical

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Summary of Contents for Sony Ericsson K660i

  • Page 1: Table Of Contents

    Alert Problems ....................22 SIM Problems....................23 FM Radio Problems ..................24 M2 Memory Problems ..................25 Charging/Capacity Problems .................26 Camera Problems ....................28 Data Communication Problems ..............34 Software Problems ..................35 Revision History ....................36 1208-5075 Rev 1 © Company Internal Sony Ericsson Mobile Communications AB...

  • Page 2: General

    Main display LED/illumination Keyboard Speaker Earphone Microphone Vibrator Camera Memory Stick Real time clock Total call time NOTE: Different names may occur depending on language setting and customization. 1208-5075 Rev 1 2(36) © Company Internal Sony Ericsson Mobile Communications AB...

  • Page 3: Misuse And Other No Warranty Issues

    Below are some examples of what is not covered by warranty. Front window broken LCD cracked due to Clear scratches Mark after drop Corrosion components due to misuse. drop. on the PCB. 1208-5075 Rev 1 3(36) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 4 Corrosion components on the SIM reader damaged by System connector damaged by the PCB. PCB. liquid. liquid Components around system System connector pad(s) connector damaged by liquid damaged by liquid 1208-5075 Rev 1 4(36) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 5 On the pictures below you will see the different between a sticker that has been in contact with liquid (Fig. 1.2.3) and with one that hasn’t (Fig. 1.2.2). 1208-5075 Rev 1 5(36) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 6 Make a general visual inspection for misuse, corrosion or oxidation from liquid damage. No further action should be taken for a liquid damaged phone. Handle the unit according to local directives. 1208-5075 Rev 1 6(36) © Company Internal Sony Ericsson Mobile Communications AB...

  • Page 7: Appearance Problems

    – Replace damaged parts as necessary. NOTE: Misuse is not covered by warranty. Refer to chapter 1.2 • Visually inspect for improper gap Reassemble or replace damaged parts between seams as necessary. 1208-5075 Rev 1 7(36) © Company Internal Sony Ericsson Mobile Communications AB...

  • Page 8: Network/Signal Problems

    If damaged – Send to an electrical repair location. • Visually inspect antenna contact pins. If dirty or oxidized – Clean the pins and replace the antenna assembly. 1208-5075 Rev 1 8(36) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 9 Reference Image • Visually inspect antenna If dirty, oxidized or damaged – Replace • If the issue has not been resolved Handle the unit according to local directives. 1208-5075 Rev 1 9(36) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 10 Hands free in car). Visually inspect the antenna bar on the phone. • If the issue has not been resolved Handle the unit according to local directives. 1208-5075 Rev 1 10(36) © Company Internal Sony Ericsson Mobile Communications AB...

  • Page 11: On/Off Problems

    Visually inspect battery connector If dirty or oxidized – Clean it. Note: Do not to bend the connector pin’s. • If damaged – Send to an electrical repair location. 1208-5075 Rev 1 11(36) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 12 Reference Image • Visually inspect the power On/Off key If damaged – Replace it. • If the issue has not been resolved Handle the unit according to local directives. 1208-5075 Rev 1 12(36) © Company Internal Sony Ericsson Mobile Communications AB...

  • Page 13: Audio Problems

    Perform a flash upgrade and a setting Speaker” reset. • No sound or poor Visually inspect speaker’s external port If clogged – Clean or replace front. quality sound 1208-5075 Rev 1 13(36) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 14 Before proceeding Perform a flash upgrade and a setting reset. No sound or poor quality sound • Visually inspect Loud speaker’s If clogged – Clean it. external port 1208-5075 Rev 1 14(36) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 15 Visually inspect the speaker box If dirty or oxidized – Clean pins & assembly contact pins and PCBA pads. contact Pads. • If damaged send to electrical repair. 1208-5075 Rev 1 15(36) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 16 Reference Image • If the issue has not been resolved Replace Speaker Box Assembly • If the issue has not been resolved Handle the unit according to local directives. 1208-5075 Rev 1 16(36) © Company Internal Sony Ericsson Mobile Communications AB...

  • Page 17: Key Problems

    Key foil Dome Assy as Key foil Dome Assy Dome Assy is not necessary. functioning or is NOTE: Camera switch is located on intermittent. the key foil Dome Assy. 1208-5075 Rev 1 17(36) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 18 If damaged - Replace keys as keys “Volume Key & Camera Key” necessary. • If the issue has not been resolved Handle the unit according to local directives. 1208-5075 Rev 1 18(36) © Company Internal Sony Ericsson Mobile Communications AB...

  • Page 19: Display Problems

    PCBA • If the issue has not been resolved Replace the LCD. NOTE: Misuse is not covered by warranty. Refer to chapter 1.2 1208-5075 Rev 1 19(36) © Company Internal Sony Ericsson Mobile Communications AB...

  • Page 20: Illumination Problems

    Replace the Key foil Dome Assy • If the issue has not been resolved Handle the unit according to local directives. • Before proceeding Perform a flash upgrade and a setting reset. 1208-5075 Rev 1 20(36) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 21 PCBA. • If issue has not been resolved. Replace the LCD. • If the issue has not been resolved. Handle the unit according to local directives. 1208-5075 Rev 1 21(36) © Company Internal Sony Ericsson Mobile Communications AB...

  • Page 22: Alert Problems

    If dirty or oxidized – Clean them. PCBA. • Visually inspect the vibrator. If dirty or oxidized – Replace it. • If damaged – Replace it. Loudspeaker Refer to “loudspeaker” section under “Audio Problems” 1208-5075 Rev 1 22(36) © Company Internal Sony Ericsson Mobile Communications AB...

  • Page 23: Sim Problems

    (Insert correct carrier’s SIM is being used. correct SIM) • If the issue has not been resolved. Handle the unit according to local directives. 1208-5075 Rev 1 23(36) © Company Internal Sony Ericsson Mobile Communications AB...

  • Page 24: Fm Radio Problems

    If faulty inform customer to purchase new Stereo Headset if part is not defined as spare replacement part. • If the issue has not been resolved Handle the unit according to local directives. 1208-5075 Rev 1 24(36) © Company Internal Sony Ericsson Mobile Communications AB...

  • Page 25: M2 Memory Problems

    Use test M2 card to verify fault • If dirty or oxidized – Clean. • Replace M2 Memory Card • If the issue has not been resolved Handle the unit according to local directives. 1208-5075 Rev 1 25(36) © Company Internal Sony Ericsson Mobile Communications AB...

  • Page 26: Charging/Capacity Problems

    • If damaged – Replace battery. • Visually inspect the battery connector If dirty or oxidized – Clean. • If damaged – Send to an electrical repair location. 1208-5075 Rev 1 26(36) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 27 Bluetooth and infrared. • If the issue has not been resolved Replace battery. • If the issue has not been resolved Handle the unit according to local directives. 1208-5075 Rev 1 27(36) © Company Internal Sony Ericsson Mobile Communications AB...

  • Page 28: Camera Problems

    Will not enter camera menu • Visually inspect whether the camera is If improperly connected – Re-establish properly connected to its socket on the proper connection. PCBA. 1208-5075 Rev 1 28(36) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 29 If the issue has not been resolved Replace the 2.0 Mega Pixel camera. • If the issue has not been resolved Handle the unit according to local directives. 1208-5075 Rev 1 29(36) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 30 If dirty – Clean both parts. image and/or damage to the camera key and • If damaged - Replace the Key foil the Key foil Dome Assy Dome Assy. 1208-5075 Rev 1 30(36) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 31 Dome Assy is properly connected to its proper connection. connector on the PCBA. • If the issue has not been resolved Replace the key flex module if it has not already been replaced. 1208-5075 Rev 1 31(36) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 32 Visually inspect the camera lens If dirty – Clean camera lens. VGA (Video call • If scratched or damaged – Replace the camera) Camera sub assembly case (front). 1208-5075 Rev 1 32(36) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 33 If improperly connected – Re-establish properly connected to its socket on the proper connection. PCBA. • If the issue has not been resolved Replace the Front QCIF VGA camera. 1208-5075 Rev 1 33(36) © Company Internal Sony Ericsson Mobile Communications AB...

  • Page 34: Data Communication Problems

    If the issue has not been resolved Replace the system connector. NOTE: The system connector includes the bluetooth antenna. • If the issue has not been resolved Handle the unit according to local directives. 1208-5075 Rev 1 34(36) © Company Internal Sony Ericsson Mobile Communications AB...

  • Page 35: Software Problems

    Note: Do a SW upgrade before sending the unit to a higher level. Do not scrap a phone that hasn’t been upgraded. If the failure still occurs, handle the unit according to the local directives. 1208-5075 Rev 1 35(36) © Company Internal Sony Ericsson Mobile Communications AB...

  • Page 36: Revision History

    Trouble Shooting Guide, Mechanical 17 Revision History Rev. Date Changes / Comments 2008-02-29 First Release 1208-5075 Rev 1 36(36) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 37 www.s-manuals.com...

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