Limited Warranty - Westinghouse 220VWH Manual

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Limited Warranty

Five year warranty to assure your complete satisfaction.
Westinghouse warrants each VWH and its parts to be free from
defects in materials and workmanship according to the following
terms, conditions, and time periods. UNLESS OTHERWISE NOTED
THESE WARRANTIES COMMENCE ON THE DATE OF INSTALLATION.
This limited warranty is only available to the original consumer
purchaser (hereinafter "Owner") of the water heater, and is non-
transferable.
COVERAGE
A. During the first year after the original date of installation,
Westinghouse warrants that it will repair or replace, at its option, any
defective or malfunctioning component of the water heater with
a component of equivalent size and current model. Replacement
components will be warranted for ninety (90) days.
B. Should a defect or malfunction result in a leakage of water from
the water heater within the above-stated warranty periods due
to defective material or workmanship, malfunction, or failure to
comply with the above warranty, with such defect or malfunction
having been verified by an authorized Westinghouse representative,
Westinghouse will replace the defective or malfunctioning water
heater with a replacement of the nearest comparable model available
at the time of replacement. The replacement water heater will be
warranted for the unexpired portion of the applicable warranty
period of the original water heater.
C. In the event of a leakage of water of a replacement water heater
due to defective material or workmanship, malfunction, or failure to
comply with the above warranty, Westinghouse reserves the right to
refund to the Owner the published wholesale price available at the
date of manufacture of the original water heater.
D. If government regulations, industry certification, or similar
standards require the replacement water heater or component(s)
to have features not found in the defective water heater or
component(s), the Owner will be charged the difference in price
represented by those required features. If the Owner pays the price
difference for those required features and/or to upgrade the size
and/or other features available on a new replacement water heater
or component(s), the Owner will also receive a complete new limited
warranty for that replacement water heater or component(s).
E. If at the time of a request for service the Owner cannot provide
a copy of the original sales receipt or the warranty registration, the
warranty period for the water heater shall then be deemed to have
commenced thirty (30) days after the date of manufacture of the
water heater and NOT the date of installation of the water heater.
F. This warranty extends only to water heaters utilized in heating
applications that have been properly installed by qualified
professionals based upon the manufacturer's installation instructions.
G. It is expressly agreed between Westinghouse and the Owner that
repair, replacement, or refund are the exclusive remedies of the
Owner.
OWNER RESPONSIBILITIES
The Owner or Installer must:
1. Have a relief valve bearing the listing marks of the American
Society of Mechanical Engineers (ASME) installed with the water
heater assembly in accordance with federal, state, and local codes.
2. Have a vacuum relief valve certified to ANSI Z21.22 - Relief Valves for
Hot Water Supply Systems installed with the water heater assembly
in accordance with federal, state, and local codes and in installations
prone to vacuum related damages.
3. Maintain the water heater in accordance with the maintenance
procedure listed in the manufacturer's provided instructions.
Preventive maintenance can help avoid any unnecessary breakdown
of the water heater and keep it running at optimum efficiency.
WHL-053 Rev. 00 Rel. 003 Date 7.21.17
VWH
4. Maintain all related system components in good operating
condition.
5. Use the water heater in an open system, or in a closed system with
a properly sized and installed thermal expansion tank.
6. Use the water heater at water pressures not exceeding the working
pressure shown on the rating plate.
7. Keep the water heater free of damaging scale deposits.
8. Make provisions so if the water heater or any component or
connection thereto should leak, the resulting flow of water will not
cause damage to the area in which it is installed.
WARRANTY EXCLUSIONS
This limited warranty will not cover:
1. Any water heater purchased from an unauthorized dealer or online
retailer.
2. Any water heater not installed by a qualified heating installer/
service technician, or installations that do not conform to ANSI,
CSA, and/or UL standards, as well as any applicable national or local
building codes.
3. Service trips to teach you how to install, use, maintain, or to bring
the water heater installation into compliance with local building
codes and regulations.
4. Failure to locate the water heater in an area where leakage of the
tank or water line connections and the relief valve will not result in
damage to the area adjacent to the water heater or lower floors of
the structure.
5. Any failed components of the heat system not manufactured by
Westinghouse as part of the water heater.
6. Water heaters repaired or altered without the prior written approval
of Westinghouse.
7. Damages, malfunctions, or failures resulting from failure to install
the water heater in accordance with applicable building codes/
ordinances or good plumbing and electrical trade practices.
8. Damages, malfunctions, or failures resulting from improper
installation, failure to operate the water heater at pressures not
exceeding the working pressure shown on the rating plate, or failure
to operate and maintain the water heater in accordance with the
manufacturer's provided instructions.
9. Failure to operate the water heater in an open system, or in a closed
system with a properly sized and installed thermal expansion tank.
10. Failure or performance problems caused by improper sizing of
the water heater, expansion device, piping, or the gas supply line,
the venting connection, combustion air openings, electric service
voltage, wiring or fusing.
11. Damages, malfunctions, or failures caused by improper conversion
from natural gas to LP gas or LP gas to natural gas.
12. Damages, malfunctions, or failures resulting from vacuum
conditions.
13. Damages, malfunctions, or failures caused by operating the water
heater with modified, altered, or unapproved parts.
14. Damages, malfunctions, or failures caused by abuse, accident,
fire, flood, freeze, lightning, acts of God and the like.
15. Failures (leaks) caused by operating the water heater in a corrosive
or contaminated atmosphere.
16. Damages, malfunctions, or failures caused by operating the water
heater with an empty or partially empty tank ("dry firing"), or failures
caused by operating the water heater when it is not supplied with
potable water, free to circulate at all times.
17. Failure of the heater due to the accumulation of solid materials
and lime deposits.
12. Any damage or failure resulting from improper water chemistry.
WATER CHEMISTRY REQUIREMENTS - Water pH between 6.5 and 8.5.
Hardness less than 7 grains (120 mg/L). Chloride concentration less
than 100 ppm (mg/L). TDS less than 500 ppm (mg/L).
19. Any damages, malfunctions, or failures resulting from the use of
dielectric unions.
20. Production of noise, taste, odors, discoloration, or rusty water.