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Customer Identification
Name: _____________________________________
Company: __________________________________
Address: ___________________________________
__________________________________________
__________________________________________
Country: ___________________________________
Phone Number:_______________________________ Drives:
Fax Number:_________________________________ Disk:
Motherboard: ____________
Video Adapter: ___________
Operating Sys: ___________
Indicate in matrix below 1, 2... for member of pack 1, pack 2... respective-
ly. Indicate S, T, C, or O for Standby, Tape, CDROM and other drives.
Chan-
nel
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
0
1
2
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
This DPR form has been included with your Mylex product as a convenience to both you and our Technical
Services Department. If filled out completely, this will greatly assist Mylex personnel in quickly resolving
any technical problems or questions you may have. Use the Mylex fax number (510) 745-7715 to transmit
this form to the Technical Services Department, or mail to Mylex Corporation, Technical Services Department,
34551 Ardenwood Blvd., Fremont, CA 94555-3607
AcceleRAID 352 Problem Report
System Information
Pack Configuration
SCSI ID
Problem Description
AcceleRAID 352
Identification
Date:
Model:
Invoice Number:
Serial Number:
# Chnls:
Firmware Ver:
Make/Model/Size/Type of
Non-Disk:
CPU Speed:
Network Card:
Other Disk Ctrl:
System Drive Configuration
System
Drive
0
1
2
3
4
5
6
7
Purchase Date:
Cache:
BIOS Ver:
BIOS Ver:
MB Memory:
Other Cards:
Size RAID
Write
Level
Back/
Thru
772014-DAC1164
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