Mylex eXtremeRAID 1100 Installation Manual

Pci to ultra2 scsi raid controller
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eXtremeRAID™
Installation Guide
eXtremeRAID 1100
PCI to Ultra2 SCSI
RAID Controller
P/N: 775013-01

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Summary of Contents for Mylex eXtremeRAID 1100

  • Page 1 Installation Guide eXtremeRAID 1100 PCI to Ultra2 SCSI RAID Controller P/N: 775013-01...
  • Page 3: Raid Controller

    775013-01 © Copyright 1999 Mylex Corporation. All Rights Reserved. All contents of this manual are copyrighted by Mylex Corporation. The information contained herein is the exclusive property of Mylex Corporation and shall not be copied, transferred, photocopied, translated on paper, film, electronic media, or computer-readable form;...
  • Page 4 (even if Mylex Corporation has been advised of the possibility of such damages). Any questions or comments regarding this document or its contents should be addressed to Mylex Corporation at the address shown on the back cover.
  • Page 5: About This Manual

    About This Manual This installation guide covers hardware set-up and configuration procedures necessary for the installation of a Mylex DAC1164P PCI to Ultra2 SCSI RAID controller. Chapter 1 describes the controller, standard package contents, and user- supplied items necessary for installation.
  • Page 6 Conventions Throughout the manual, the following conventions are used to describe user interaction with the product: This style of type indicates screen display messages prompt Enter Press the key labeled “Enter” (or “Delete”, etc.) Note Supplementary information that can have an effect on system performance Caution Notification that a proscribed action has the potential...
  • Page 7: Table Of Contents

    Contents Chapter 1 Introduction Product Description ................1-1 Controller Features ..............1-2 Operating System Support ............1-2 Standard Package Contents ............. 1-3 Hardware ..................1-3 Software ..................1-3 User-supplied Items ................1-4 Chapter 2 Preinstallation Planning SCSI Termination ............... 2-2 SCSI Cabling ................
  • Page 8 Appendix A Memory Module and Battery Backup Unit Product Description ................A-1 Features ..................A-1 DMM1100 Operation .................A-2 Battery Conditioning Prior to Use ..........A-2 Set-up – Enabling the Write-Back Cache ........A-2 Battery Backup Capacity ............A-2 Maintenance ..................A-2 Removing the DMM1100 ............A-3 DMM1100 Functional Description ............A-3 Status Indication .................A-3 Battery and Charge Circuit ............A-5 Recycling the Battery ..............A-5...
  • Page 9 Appendix D PCI Hot Plug Introduction ..................D-1 Implementation ..................D-1 NetWare ..................D-1 Windows NT ................D-3 Appendix E Enclosure Management Introduction ..................E-1 SAF-TE ....................E-1 StorageWorks ..................E-2 Appendix F Regulatory Information FCC Class B Compliance ............F-1 FCC Declaration of Conformity ..........F-2 CE Declaration of Conformity .............
  • Page 10 viii eXtremeRAID Installation Guide...
  • Page 11: Introduction

    Figure 1-1. DAC1164P Disk Array Controller Product Description The Mylex eXtremeRAID 1100 (DAC1164P™) controller is a PCI to Ultra2 SCSI RAID controller with 64-bit PCI capability. With up to three Ultra2 SCSI channels, and a cache memory battery backup, this controller provides the speed and functionality required by high demand server platforms.
  • Page 12: Controller Features

    Product Description Controller Features Features of the DAC1164P controller include: • Up to three Ultra2 SCSI channels that support RAID levels 0, 1, 3, 5, 0+1, 10, 30, and 50. • Low-Voltage Differential (LVD) Wide Ultra2 SCSI (Fast 40). Controller also supports SCSI 1, 2, or 3, single-ended. •...
  • Page 13: Standard Package Contents

    Introduction Standard Package Contents The following items are supplied with the standard shipping package: Hardware • DAC1164P Disk Array Controller with documentation on CD-ROM • DMM1100 Memory Module with battery backup – pre-installed Software • RAID EzAssist disk array controller configuration utility with documentation on CD-ROM •...
  • Page 14: User-Supplied Items

    User-supplied Items User-supplied Items The following user-supplied items are required to perform this installation: • IBM-PC™ compatible host system with PCI slot (PCI 2.1 compliant) • Network operating system software (as required) • SCSI cables to connect the controller and disk arrays •...
  • Page 15: Preinstallation Planning

    • SCSI drive preparation • Limitations on mixing various SCSI drive types Mylex disk array controllers are designed to work in a variety of SCSI RAID application environments. Certain configuration steps need to be performed prior to installing the controller into a RAID environment.
  • Page 16 SCSI Termination Each end of a SCSI bus must be terminated to maintain proper voltage levels for SCSI control and data signals. The device used for this purpose is called a terminator, and it can be built into a controller, a SCSI peripheral device, or it can be a plug placed on the connector at the very end of a SCSI bus.
  • Page 17 Preinstallation Planning Figure 2-1. DAC1164P Termination Examples Note When connecting SCSI devices, it is better to terminate the ends of the SCSI bus itself than it is to terminate the end devices on the bus. This allows hot swap devices to be added or removed from the SCSI bus without affecting termination.
  • Page 18 SCSI Cabling The controller supports up to three Ultra2 SCSI channels. Each channel supports up to 15 devices. LVD Mode The controller supports Ultra2 SCSI with LVD. If all drives attached to a controller drive channel support Ultra2 SCSI with LVD, then that channel will operate at 80 MB.
  • Page 19: Mixing Narrow And Wide Scsi Drives

    Preinstallation Planning SCSI Drive Preparation To prepare the drives for installation follow these steps: 1. Remove any terminators attached to the drive or set any drive termination jumpers to the disabled position. 2. Set the SCSI IDs on the drives. 3.
  • Page 20 eXtremeRAID Installation Guide...
  • Page 21: Installation

    • Safety considerations • Controller installation procedures Before You Begin Installing the eXtremeRAID 1100 DAC1164P PCI to Ultra2 SCSI RAID controller is no more difficult than installing any PCI adapter card. Follow these steps and the installation procedures in this chapter.
  • Page 22: Connectors, Jumper And Leds

    1–2 for Arm Proc, pins 2–3 for I 1–2 pins 1–2 normal , pins 2–3 blank ROM mode 1–2 must be installed maintenance – do not use ROM emulator – do not use Mylex manufacturing diagnostics – do not use eXtremeRAID Installation Guide...
  • Page 23: External Scsi Connectors

    Installation External SCSI Connectors The external SCSI connectors on the controller are female, Very High Density Cable Interconnect (VHDCI) connectors. The cables should have the VHDCI offset connector at one end and a High Density, 68-pin connector at the other end. Such cables with the correct offset hood and connector assembly are required if cables are to be connected to external channels 0 and 2 at one time.
  • Page 24: Safety Considerations

    Safety Considerations Safety Considerations Be sure to observe the following precautions before beginning the controller installation procedure: Caution Anti-static handling procedures are required. Leave the controller in its anti-static bag until it is time to plug the controller into the PCI slot. The use of a grounded wrist strap and other ESD protective measures are highly recommended.
  • Page 25: Installing The Controller

    Installation Installing the Controller Caution Anti-static handling procedures are required. Leave the controller in its anti-static bag until it is time to plug the controller into the PCI slot. The use of a grounded wrist strap and other ESD protective measures are highly recommended.
  • Page 26 Installing the Controller eXtremeRAID Installation Guide...
  • Page 27: Procedural Overview

    Chapter 4 Controller Start-up This chapter describes: • Start-up procedures • BIOS options • BIOS Configuration Utility • Driver Installation • What to check in case of problems This chapter describes the DAC1164P controller start-up procedures and messages produced by the BIOS during start-up or re-boot. This chapter also explains three BIOS options that are available for configuring controller operation.
  • Page 28: Bios Options Sequence

    Controller Start-up Controller Start-up The controller start-up procedure is the first step in confirming that the controller is correctly installed and working properly. The start-up procedure should be performed prior to any software configuration. There are two start- up sequences: the BIOS Options sequence and the BIOS Configuration Utility sequence.
  • Page 29: Setting Bios Options

    Controller Start-up Setting BIOS Options The available BIOS options are: • BIOS disabled / enabled • CD-ROM boot disabled / disabled • 2GB / 8GB drive geometry BIOS Disable or Enable This option must be enabled in order to toggle the CD-ROM boot and the drive geometry parameters shown in the BIOS Options menu.
  • Page 30 BIOS Options Sequence Enable 8GByte or 2GByte Drives This setting affects how the BIOS reads the disk drives for the boot partition. Drive geometries can be toggled between 8 GB and 2 GB. The default is 2 GB. When the drive geometry is changed, the drive should be formatted at the operating system level.
  • Page 31: Using Raid Ezassist

    Controller Start-up Note In the event that the RAID controller needs to be replaced, the current drive geometry will be restored from the configuration on disk (COD). Using RAID EzAssist RAID EzAssist, the on-board BIOS Configuration Utility is used to build several types of RAID configurations.
  • Page 32 Using RAID EzAssist Note If the BIOS has been disabled on the controller, You will need to press Alt–M to enable it (See your controller’s Installation Guide for details). 3. Watch the messages on the screen for the following prompt to be displayed: Press <ALT-R>...
  • Page 33: Operating System

    For details on how to install and run GAM, refer to the Global Array Manager Client Software Installation Guide and User Manual (P/N 771961). This manual can be downloaded at no cost from the Mylex web site (www.mylex.com). In Case of Problems If problems are encountered during start-up, check the following: •...
  • Page 34 In Case of Problems eXtremeRAID Installation Guide...
  • Page 35: Memory Module And Battery Backup Unit

    Appendix A Memory Module and Battery Backup Unit Figure A-1. DMM1100 Product Description The Synchronous Dynamic Memory Module and Battery Backup Unit (DMM1100) is a cache memory module that maintains data integrity in the event of a power failure. The battery backup portion of this module monitors the write back cache on the DAC1164P controller, and provides power to the cache if it contains data not yet written to the drives when power is lost.
  • Page 36: Dmm1100 Operation

    DMM1100 Operation DMM1100 Operation This DMM1100 consists of 16 MB, 32MB, or 64MB of SDRAM cache memory, a rechargeable nickel-cadmium battery, a charging circuit, and power monitoring circuitry. The controller is shipped with the DMM1100 installed, and will not function without it. Battery Conditioning Prior to Use Battery conditioning is automatic.
  • Page 37: Removing The Dmm1100

    Memory Module and Battery Backup Unit Removing the DMM1100 The DMM1100 only needs to be removed if the NiCd battery no longer accepts a charge properly (NiCd battery life expectancy is approximately 5 years), or if the DMM1100 is being salvaged from a controller that has failed.
  • Page 38 DMM1100 Functional Description When the meter on the right indicates the battery is fully charged, the meter on the left will indicate the maximum time in hours (approximately 48 hours for a 64MB cache or 72 hours for a 32MB or 16MB cache) that the battery can be expected to maintain cache data integrity.
  • Page 39: Battery And Charge Circuit

    Memory Module and Battery Backup Unit Battery and Charge Circuit On-board Battery The on-board battery is rated at 3.6 v with a capacity of 650 mAH. The DMM1100 has a DC-DC converter that converts 3.6 v to 3.3 v, which is the nominal voltage required for the cache.
  • Page 40: Battery Charge Life

    DMM1100 Specifications DMM1100 Specifications On-board Battery Electrical Properties • 3 NiCd 1.2 V, 650 mAH cells, connected in series for a total of 3.6V at 650mAH Physical Description • Nominal pack size (in inches): 1.89(L) X 2.01(W) X 0.33 (H) Battery Charge Life Approximately 48 hours with 64MB SDRAM Approximately 72 hours with 32MB or 16MB SDRAM...
  • Page 41: Dac1164P Specifications

    Appendix B DAC1164P Specifications General Hardware Specifications eXtremeRAID 1164 Controller DAC1164P StrongARM™ 32-bit microprocessor, 233MHz Memory SDRAM, 16MB, 32MB, or 64MB installed on a module containing a battery with backup circuitry for power fail protection of data Cache Write: Selectable, Write Through or Write Back Error Protection: Parity Firmware ROM Type, Flash EEPROM, 1MB x 8...
  • Page 42: Environmental Specifications

    Environmental Specifications Environmental Specifications Controller DAC1164P Temperature Operating 0°C to +55°C (+32°F to 131°F) Storage -20°C to +70°C (-4°F to +158°F) Humidity Operating 10% to 90% relative humidity (non-condensing) Storage 10% to 90% relative humidity (non-condensing) Altitude Operating Up to 3,048m (10,000 ft ) Storage Up to 15,240m (50,000 ft) Form Factor...
  • Page 43: Dac1164P Error Messages

    Appendix C DAC1164P Error Messages Error Messages Start-up Error Messages The BIOS looks for any initialization message posted by the firmware during the start-up sequence. If a message is found, one of the following errors displays on screen and the installation process aborts. DAC1164P n fatal error--memory test failed DAC1164P n fatal error--command interface test failed DAC1164P n hardware error--run diagnostics to pinpoint...
  • Page 44: Aborted Installation

    Aborted Installation Some system drives are inconsistent! During the initialization, if the firmware fails to respond to the BIOS inquiry within two minutes, the following message displays: DAC1164P not responding--no drives installed. The BIOS then inquires the firmware for its version number and other information, and prints out the following message: DAC1164P firmware version x.xx...
  • Page 45: Nvram Error

    Configuration on Disk (COD), no drives will be installed. Normally this error will not be displayed. If it is, boot and run RAID EzAssist, the on- board Mylex Disk Array Configuration Utility (see Chapter 4). to recover from the error. For more information, refer to the RAID EzAssist Installation Guide and User Manual.
  • Page 46 System Reboot or Power Down eXtremeRAID Installation Guide...
  • Page 47: Pci Hot Plug

    PCI bus. At this point, the card can be replaced. At this time, Mylex only supports Hot Replacement of PCI Hot Plug cards. Future releases are planned to support Hot Upgrade or Hot Expansion (adding a card).
  • Page 48 Perform the following steps: 1. Install NetWare 5 Service Patch 1. 2. Install the Mylex GAM DMI driver. 3. Restart the server. The autoexec.ncf will execute and it will load the drivers and start ncmcon.nlm (the PCI Hot Plug user interface).
  • Page 49: Windows Nt

    Plug board; if macdisk.sys is loaded the system will hang upon shutdown. • When you install a Mylex card as a boot device and a Mylex Driver has been installed prior to the installation of the Windows NT OS, NT will not recognize the Mylex card as a PCI Hot Plug device.
  • Page 50 Implementation eXtremeRAID Installation Guide...
  • Page 51: Enclosure Management

    Appendix E Enclosure Management Introduction Mylex’s eXtremeRAID controllers support the industry standard enclosure management protocol SCSI Accessed Fault-Tolerant Enclosures (SAF-TE). This feature allows the host to monitor drive enclosures and detect certain faults or operating environment conditions. The host can make a decision to shut down the system or issue a warning based on the type of fault detected.
  • Page 52: Storageworks

    StorageWorks StorageWorks The eXtremeRAID 1100 supports Compaq StorageWorks™ enclosure management. Refer to the documentation supplied with your StorageWorks enclosure for details on how to take advantage of this feature. eXtremeRAID Installation Guide...
  • Page 53: Regulatory Information

    Appendix F Regulatory Information Class B Compliance THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION IS SUBJECT TO THE FOLLOWING TWO CONDITIONS: 4. THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE, AND 5. THIS DEVICE MUST ACCEPT ANY INTERFERENCE RECEIVED, INCLUDING INTERFERENCE THAT MAY CAUSE UNDESIRED OPERATION.
  • Page 54: Ce Declaration Of Conformity

    Declaration of Conformity Per FCC Part 2, Section 2.1077(a) Manufacturer’s Name:Mylex Corporation Manufacturer’s Address:34551 Ardenwood Blvd. Fremont, CA 94555-3607 Declares that the product: Product Name:High Performance RAID Controller Model Number(s):DAC1164P-xx Year of Manufacture:1998 Conforms to the following Product Specification(s): FCC:CFR 47 Part 15, Subpart B, Section 15.107(e) and Section 15.109(g) Class B Digital Device tested per ANSI C63.4–1992 procedures...
  • Page 55 Regulatory Information Declaration of Conformity Per 89\336\EEC Responsible Party Name: Mylex Corporation Address: 34551 Ardenwood Boulevard Fremont, CA 94555-3607 USA hereby declares that the product Trade Name: High Performance Caching RAID Controller Model Number: DAC1164P-3E Fab. 550137-A Rev. A conforms to the following specifications...
  • Page 56: Ce Community Of Europe

    Community of Europe CE mark is rated for the eXtremeRAID as follows: CISPR 22 Radiated Emission EN55022, EN5082-1 Generic immunity standard for the following: IEC 801-2 ESD, IEC 801-3 Radiated, and IEC 801-4 EFT/Burst Warning! This is a Class B product. In a residential environment this product may cause radio interference, in which case the user may be required to take adequate measures.
  • Page 57: Underwriters Laboratories Statement And Warning

    Regulatory Information Underwriters Laboratories Statement and Warning WARNING This controller is furnished with a nonvolatile RAM (NVRAM) chip that uses a sealed lithium battery/crystal module. Replace the module only with the same or equivalent type recommended by the manufacturer. Dispose of the used battery/ crystal module according to the manufacturer's instructions.
  • Page 58 eXtremeRAID Installation Guide...
  • Page 59: Glossary

    Under RAID EzAssist, the cache line size (also known as “segment size”) should be based on the stripe size you selected. The default cache line size for Mylex eXtremeRAID controllers is 8K. Channel Refers to one SCSI bus on a disk array controller. Each disk array controller provides at least one channel.
  • Page 60 Since the problem has been resolved, no error is reported to the system. Note The soft error counter is incremented in this case. The soft error count can be viewed using the Mylex disk array configuration utilities. When a disk reports a media error during a write, the controller issues a “reassign”...
  • Page 61 Glossary Hot Replacement of Disks (Hot Swap) The design of the DAC1164 controllers allows for the replacement of failed hard disk drives without interruption of system service. In the event of a SCSI drive failure on a properly configured system (where the data redundancy features of the controller are used), system service continues without interruption.
  • Page 62: Logical Drives

    Offline: A Logical Drive is in an “offline” state if... No data can be read from it or written to it. System commands issued to offline logical drives are returned with an error status: no operations can be performed on offline logical drives. A logical drive can be “offline”...
  • Page 63 Level 0+1. Combines RAID 0 striping and RAID 1 mirroring. This level provides redundancy through mirroring. (Mylex RAID 6) JBOD. Sometimes referred to as “Just a Bunch of Drives.” Each drive is operated independently like a normal disk controller, or drives may be spanned and seen as a single drive.
  • Page 64: Scsi Drive

    Level 10. Combines RAID 0 striping and RAID 1 mirroring spanned across multiple drive groups (super drive group). This level provides redundancy through mirroring. Level 30. Data is “striped” across multiple drive groups (super drive group). Maintains parity information which can be used for data recovery. Level 50.
  • Page 65 Glossary SCSI Drive States Refers to a SCSI drive’s current operational status. At any given time, a SCSI drive can be in one of five states: READY, ONLINE, STANDBY, DEAD, or REBUILD. The controller stores the state of the attached SCSI drives in its non-volatile memory.
  • Page 66: Segment Size

    Rebuild: A SCSI disk drive is in a “rebuild” state... While it is in the process of being rebuilt. During this process, data is regenerated and written to the disk drive. This state is also referred to as ‘Write-Only’ (WRO). Segment Size See “Cache Line Size.”...
  • Page 67 Glossary A “Standby” disk can be created in one of two ways: 3. When a user runs RAID EzAssist, all disks attached to the controller that are NOT configured into any drive group will be automatically labeled as “standby” drives. 3.
  • Page 68 Striping Refers to the storing of a sequential block of incoming data across multiple SCSI drives in a group. For example, if there are 3 SCSI drives in a group, the data will be separated into blocks and block 1 of the data will be stored on SCSI drive 1, block 2 on SCSI drive 2, block 3 on SCSI drive 3, block 4 on SCSI drive 1, block 5 on SCSI drive 2 and so on.
  • Page 69 _____________________________________________________________________ _____________________________________________________________________ This DPR form has been included with your Mylex product as a convenience to both you and our Technical Services Department. If filled out completely, this will greatly assist Mylex personnel in quickly resolving any technical problems or questions you may have. Use the Mylex fax number (510) 745-7715 to transmit this form to the Technical Services Department, or mail to Mylex Corporation, Technical Services Department, 34551 Ardenwood Blvd., Fremont, CA 94555-3607...
  • Page 71 MYLEX will repair, or at MYLEX’s sole option, replace the PRODUCT. If the PRODUCT fails to operate at any time within seven days after the date of its original purchase, it will be replaced by MYLEX. Such repair or replace- ment will be your sole remedy against MYLEX, and MYLEX’s only liability to you, for any failure or malfunction...
  • Page 72 PRODUCT. 3. MYLEX will not be responsible for any loss or damage to property shipped with the RMA PRODUCT not origi- nally sold by MYLEX (e.g., coprocessor chips, peripheral boards, memory modules, enclosures, power supplies, or any other accessories or attached items).
  • Page 74 Corporate Offices 34551 Ardenwood Blvd., Fremont, CA 94555-3607, USA Tel: 510.796.6100 Sales Fax: 510.745.8016 www.mylex.com European Sales P.O. Box 513, Great Missenden, Bucks HP 16 OPG, United Kingdom Tel: 44.1344.302200 Fax: 44.1344.301100 www.mylex.com...

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