Cadillac CT6 CUE 2017 Manual page 44

4. Replace the battery cover.
Remove the batteries from the remote
control if it will not be used for an
extended period of time.
RSI Troubleshooting
No power : The ignition might not be
in ON/RUN or ACC/ACCESSORY.
The picture does not fill the screen.
There are black borders on the top
and bottom or on both sides or it
looks stretched out : Press
remote control to change the display
mode setting.
In auxiliary mode, the picture
moves or scrolls : Check the auxiliary
input connections at both devices.
The remote control does not work :
Check to make sure the remote
control is programmed to the correct
screen. Make sure there is no
obstruction between the remote
control and the transmitter window
and check the batteries to make sure
they are not dead or installed
incorrectly.
There is no sound from the
headphones with the indicator light
on : If the batteries are good, make
sure the headphones are programmed
to the correct screen and on the
correct channel for the screen being
viewed.
The auxiliary source is running but
there is no picture or sound : Check
that the RSI video screen is in the
auxiliary source mode by pressing
on the remote control. Check the
y
on the
auxiliary input connections at both
devices.
Sometimes the wireless headphone
audio cuts out or buzzes : Check for
obstructions, low batteries, reception
range, and interference from mobile
phone towers or from mobile
telephone use in the vehicle. Check
that the headphones are on correctly
using the L (Left) and R (Right) on the
headphones. Check that the
headphones are positioned properly
with the headband across the top of
the head.
REAR SEAT INFOTAINMENT
I lost the remote and/or the
headphones : See your dealer.
The Blu-ray/DVD is playing, but
there is no picture or sound : Check
that the RSI video screen is sourced to
the Blu-ray/DVD player by pressing
on the remote control.
Video Display Error Messages
The video screen may display one of
{
the following:
Disc Error : There are disc load or
eject problems, the disc is inserted
with the disc label wrong side up, the
disc is damaged, or the disc is not
from the correct region.
No Disc Inserted : No disc is present.
Disc Player Error : The temperature
is outside the operating range of the
RSI system. If the temperature is
within range, see your dealer.
43
{