Tivo Dvr Is Frozen On An Image; Tivo Dvr Is Frozen On A Welcome Or Almost There Screen; Tivo Dvr Is Frozen On A Green Screen With Severe Error - TiVo T6 Product Support Handbook

Freeze or restart issues

TiVo DVR is frozen on an image

1. Use the remote control to look at something else, such as a different channel, then return to
the selection you were viewing.
2. Check the power source.
If you are using a power strip, try plugging directly into the wall.
3. Check the program source by disconnecting and then reconnecting cable or satellite
connections.
If there are still problems, try plugging directly into the TV.
This issue is described in

TiVo DVR is frozen on a Welcome or Almost There screen

1. Unplug the power cord from the back of the TiVo DVR, and disconnect the USB network
adapter or Ethernet cable.
If a DVR expander is attached to the TiVo DVR, unplug it.
2. Wait 15 seconds, then reconnect the power cord on the DVR expander (if applicable), and
then the power cord on the TiVo DVR.
3. After you see the Welcome! Starting up screen, at least wait five minutes for the startup
process to continue.
You should soon see the Almost there screen.
4. After you see TiVo Central, reconnect the USB network adapter or Ethernet cable.
Note: If the hard drive on the TiVo DVR is nearly full or the DVR just received a software
update, it might take up to three restarts to restore functionality. After that, the TiVo DVR
should function normally.
This issue is described in
website.

TiVo DVR is frozen on a green screen with Severe Error

When you see a green screen with the
process of performing system checks and attempting to repair corrupted data on the hard drive. In
most cases, the repairs work, and the TiVo DVR recovers from this condition without troubleshooting.
However, the process can take several hours, during which time the TiVo DVR doesn't function at all
(for example, it cannot complete scheduled recordings).
If you see this screen after three hours, follow these steps:
1. Remove the power cord and the network adapter or Ethernet cable from the back of the
TiVo DVR.
2. If a DVR expander is attached to the TiVo DVR, unplug it.
3. Wait 15 seconds, and then plug in the components in the following order:
354
My DVR is frozen on an image....
My TiVo DVR is stuck on a Welcome screen....
Severe Error
on the TiVo Support website.
on the TiVo Support
message, it means the TiVo DVR is in the
Chapter 27 — Troubleshooting