TiVo THR22-100 Viewer's Manual
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TiVo THR22-100 Viewer's Manual

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HD DVR
THR22-100
Viewer's Guide

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  • Page 1 TiVo HD DVR ® from DIRECTV THR22-100 Viewer’s Guide...

  • Page 2: Now Playing

    This folder contains one or more programs recorded by a WishList search. Select to watch a special preview or visit a Showcase. This folder contains all programs recorded as TiVo Suggestions. Indicates news or a special promotional offer from TiVo.
  • Page 3     Welcome...
  • Page 4 DIRECTV and the Cyclone Design logo, nomad, GameSearch, DIRECTV CINEMA, and DIRECTV Active are trademarks or registered trademarks of DIRECTV, Inc. © 2012 TiVo Inc. Reproduction in whole or in part without written permission of TiVo Inc. is prohibited. All rights reserved.

  • Page 5: Important Safety Instructions

    Important Safety Instructions Your TiVo HD DVR from DIRECTV has been designed and 8) Do not install near any heat sources such as radiators, heat manufactured to stringent quality and safety standards. You should, registers, stoves, or other apparatus (including amplifiers) that however, be aware of the following important precautions for safe produce heat.
  • Page 6 airflow to the unit could impair performance or damage your • The only way to disconnect the DVR from the power supply is to DVR and other components. remove the power cord. The DVR must therefore be installed next to the power point which must be easily accessible. •...
  • Page 7 The apparatus shall not • Batteries (for instance, in the TiVo remote control) should not be be exposed to dripping or splashing and no objects filled with exposed to excessive heat (such as from sunshine, fire, etc.).

  • Page 8: Table Of Contents

    Interactive Channels ........54 ® Welcome to TiVo on DIRECTV !..... . .vii Music, Photos, &...

  • Page 9: Getting Started

    Basic terms 1. Using this guide. If you’re new to DVRs or just want to know the Before you start learning about all that your TiVo HD DVR from essentials, simply read the Quick Tours in Chapter 1. If you want DIRECTV can do, here are some terms you should know: more details, you’ll find them in the rest of this guide.
  • Page 10 (You can always get to live TV by pressing the Live TV button on your remote). Dual tuner. A tuner is a device found inside DVRs, TVs, satellite boxes — anything designed to receive TV signals, including the DVR. A tuner picks one channel to display; it “tunes” to that channel.

  • Page 11: Chapter 1: Quick Tours

    Quick Tours ® Tour One - The TiVo menus Tour Two - Watching live TV Tour Three - Recording live TV Tour Four - Searching by title ® Tour Five - DIRECTV on Demand ® Tour Six - DIRECTV Pay Per View...

  • Page 12: Tour One - The Tivo Menus

    Your starting point — TiVo Central ® TiVo Central is the starting point for just about everything you do with your TiVo HD DVR from DIRECTV. From TiVo Central, you can see all the shows you’ve recorded, find new shows and set up recordings, explore great video on demand choices, and more.
  • Page 13 Even if Groups are turned off, you’ll see the Recently Deleted group at the bottom of the Now Playing List. To turn Groups on: 1. From ‘Now Playing List,’ press ENTER on your TiVo remote to see ‘Now Playing List Options.’...
  • Page 14 Quick Tours Available space You can turn on a small bar at the top of the Now Playing List so you know how much space you have available for new recordings on your DVR. To do this, just press the ENTER while viewing the Now Playing List to see the Now Playing List Options screen.

  • Page 15: Using The Guide

    The program guide displays up to two weeks of TV programming at the touch of a button — the GUIDE button on your TiVo remote. When you press SELECT on a show in progress, the channel changes and the program guide disappears.

  • Page 16: Changing Channels

    Quick Tours 3. Press PAUSE again, and, with the show paused, press FORWARD to move a small step forward. Press REWIND to move a small step back. Press PLAY to resume watching at normal speed. 4. Press the INSTANT REPLAY ®...
  • Page 17 Quick Tours you may use the DIRECTV AM21 Off-Air Tuner to receive them. Please refer to that manual for information about those channels. HD Channels DIRECTV has a tremendous offering of HD channels and they are spread throughout the guide. To find them, look for HD after the channel call sign in the channel column of the guide and also look for HD after the show title in the guide.

  • Page 18: Tour Three - Recording Live Tv

    Tour Three - Recording live TV Watching and recording two shows at once Your TiVo HD DVR from DIRECTV can record two different live TV channels at the same time — one on each of its two tuners. Go ahead, try it: 1.
  • Page 19 Quick Tours Stopping a recording You can stop any recording in either of two ways: select the title in your ‘Now Playing List,’ then select ‘Stop Recording’; or, press the RECORD button in live TV, then choose ‘Stop the Current Recording.’...

  • Page 20: Tour Four - Searching By Title

    Know the title of a show you want to record? Finding it is easy. 1. From TiVo Central, select ‘Find Programs’, then ‘Search by Title.’ 2. Use the letter grid to spell out the title. Use the arrow buttons to move around, then press SELECT on each letter you want.

  • Page 21: Tour Five - Directv On Demand

    HDMI cable connecting the receiver and the television, and a high-definition 1080p24 television. Not all models are compatible. To get DIRECTV on Demand content: 1. Press the TiVo button on your remote control to go to TiVo Central. Then select ‘DIRECTV on Demand.’ 2. Select one of the following: •...
  • Page 22 Quick Tours 3. On the left side of the screen, select a category, like “Top Picks” or “Kids & Family.” 4. Use the RIGHT arrow to move to the right side of the screen, and then select a subcategory, if available. 5.

  • Page 23: Tour Six - Directv Pay Per View

    ‘Now Playing List’ and press the CLEAR button to delete it. If the show is set to record in the future, press the TiVo button to go to TiVo Central, then select ‘Find Programs’ > ‘To Do List.’ Highlight the show and press the CLEAR button to delete it.
  • Page 24 Quick Tours...

  • Page 25: Chapter 2: Finding Shows

    Finding shows Using the program guide to find shows Searching by title ™ Using Swivel search Recording by time or channel ® Season Pass recordings ® WishList searches Setting up a remote recording Managing recordings...

  • Page 26: Using The Program Guide To Find Shows

    Live Guide ® You can choose to display the guide as a grid or use the TiVo Live Guide. The grid guide, shown in the first figure, displays show and programming information rows. The TiVo Live Guide, shown in the second figure, displays currently airing shows on the left. When you...
  • Page 27 The TiVo Live Guide displays your channels in the left pane, and the selected channel’s programming in the right pane. To move around in the TiVo Live Guide, move the highlight to a channel in the left pane. • Press FORWARD...
  • Page 28 Finding shows You Receive Display only the channels that are checked in the Channel List (recommended). Favorites Display only the channels you rated as your favorites in the Channel List. Finding more showings For a comprehensive list of all upcoming showings of a program, including repeats, select the show from the guide, then select ‘Season Pass and other options,’...

  • Page 29: Searching By Title

    If you have an iPad, the free DIRECTV iPad app can also find and schedule programs. (Note: Not all iPad app features will work with your TiVo HD DVR from DIRECTV. See “Mobile Apps” on page 28 for more information.)

  • Page 30: Using Swivel ™ Search

    On Demand, and Pay Per View shows. To use Swivel Search, your DVR must be broadband-connected. 1. To start searching, choose ‘Find Programs’ from TiVo Central, then select ‘Swivel Search.’ 2. Enter the first few letters of a show title or actor’s name. A list of search results will appear.

  • Page 31: Recording By Time Or Channel

    Finding shows Recording by time or channel If you don’t remember the exact name of a show, but you know what time or channel it’s on, use ‘Record by Time or Channel.’ You’ll have three options: Browse by time Browse shows on a specified day and time. You can filter the list to see only shows in a particular category.

  • Page 32: Season Pass Recordings

    — even if the day or time changes! Just select a show from the guide or your search results, and choose ‘Get a Season Pass.’ If the TiVo service finds any conflicts in scheduling upcoming episodes of the Season Pass recording, you’ll be asked to choose whether you want to keep the previously scheduled recording or record the new show instead.

  • Page 33: Wishlist Searches

    Creating a WishList search Creating a WishList search is simple: 1. From TiVo Central, choose ‘Find Programs,’ then ‘WishList Search,’ then ‘Create a WishList Search.’ 2. Next, start choosing criteria for your WishList search. You can choose any or all of the...
  • Page 34 Category: Baking Your results would include only cooking shows about chocolate desserts. 4. The TiVo service automatically assigns a name to your WishList search. To assign a different name, select ‘WishList Name.’ 5. When you’re finished entering search criteria, select ‘Done creating this WishList search.’...
  • Page 35 Finding shows Using the Asterisk (*) in WishList searches To search for similar words in a Keyword or Title WishList search, use the asterisk (*) as a wild You can use the asterisk only at the end of a keyword, not to omit letters card symbol that replaces the endings of words.

  • Page 36: Recommended Shows

    Thumbs Up (great!) or three Thumbs Down (terrible!). TiVo Suggestions uses these ratings to create a list of shows you might like. The more shows you rate over time, the better TiVo Suggestions will get at finding interesting shows for you.
  • Page 37 TiVo Suggestions list and choose to record individual shows. Viewing the suggestions list You can review a list of upcoming TiVo Suggestions by going to TiVo Central and choosing ‘Find Programs,’ then ‘TiVo Suggestions.’ The list is ranked, so shows you’re more likely to enjoy are near the top.

  • Page 38: Setting Up A Remote Recording

    Finding shows Setting up a remote recording Have you ever forgotten to set a recording and wish you could do it remotely from work or while on the go? Now you can, with DIRECTV’s DVR Scheduler. A brief description of the process is provided below, but go to directv.com/dvrscheduler for all the details.
  • Page 39 Finding shows ® If you have an iPad , the free DIRECTV iPad app can do all this and more: it turns your iPad into a remote control, gives instant access to your favorite channels, shows, and sports scores, and lets you customize your home screen with the programming you watch most. Go to directv.com/mobileapps for more information.

  • Page 40: Managing Recordings

    Using the To Do List To view the To Do List, from TiVo Central choose ‘Find Programs,’ then ‘To Do List.’ You’ll see a list of all shows scheduled to record in the next two weeks or so. Press SELECT on any show to see available options.
  • Page 41 Season Pass manager will record. To change the priority of a repeating recording, from TiVo Central choose ‘Find Programs,’ then ‘Season Pass Manager.’ Use the UP/DOWN arrows to highlight a title, and press RIGHT to highlight the arrows to the right of the title, then use the UP/DOWN arrows to move the selected title up or down in the list.
  • Page 42 (see page 31). One-time recordings are not listed on the Season Pass manager; these individual recordings that you schedule receive the highest priority. The most recent individual recording that you requested always has the highest priority. (TiVo Suggestions always have the lowest priority.) When scheduling new recordings, the DVR notifies you of any recording conflict and gives you options for resolving it.

  • Page 43: Chapter 3: Watching Shows

    Watching shows Moving around with the status bar Getting information with the channel banner Setting a show’s recording options Customizing your video and audio Parental Controls...

  • Page 44: Moving Around With The Status Bar

    Watching shows Moving around with the status bar In general, watching shows works the same whether you’re watching live TV, recordings, DIRECTV on Demand programs, or Pay Per View programs. You can always press PLAY, PAUSE, FORWARD, and REWIND to display a status bar and move around in the show. •...
  • Page 45 Watching shows Automatically saving live TV In live TV, the green segment of the status bar represents the part of the show automatically saved by your DVR. The DVR automatically saves up to 30 minutes of live TV, so you can rewind live TV for up to 30 minutes.

  • Page 46: Getting Information With The Channel Banner

    Watching shows Getting information with the channel banner The channel banner displays the show’s title, description, ratings, and other information. It appears whenever you change the channel. To view the channel banner while watching a show, press INFO. You can display the channel banner in three different sizes. Press the RIGHT arrow to cycle through the sizes of the channel banner.
  • Page 47 Watching shows Closed Caption Toggle closed captioning on or off.

  • Page 48: Setting A Show's Recording Options

    ‘All.’ (This option is available only for a repeating recording like a Season Pass recording.) Keep Until Choose how long to keep a show (or each episode of a repeating recording). ‘Space ® Needed’ is the default setting, or choose ‘Until I Delete,’ and TiVo won’t delete this episode to record something new.
  • Page 49 Watching shows The last two recording options — Start Recording and Stop Recording — are known as the ® Overtime Scheduler feature. These settings are especially helpful for sports fans, but they’re also useful for award shows, live events, or if the network tends to broadcast your favorite show a little off its scheduled start time.

  • Page 50: Video Settings

    You can customize your DVR to display your shows exactly the way you like to watch them ® using the choices available from the Settings menu. To view Settings, from TiVo Central choose ‘Messages & Settings.’ The settings for Audio, Video, Displays, Channels, and Recording all affect how you find and watch shows.
  • Page 51 Watching shows Video output formats TV shows are broadcast in a variety of formats, and TV equipment receives and displays video in a variety of formats. For any given show, the format in which a show is broadcast may or may not match a format that your TV is capable of displaying.
  • Page 52 Aspect correction is applied when the aspect ratio of the show you’re watching doesn’t match the aspect ratio of your TV. Use the ZOOM button on the TiVo remote or the Aspect Correction Mode settings screen to choose from the following options: In FULL mode, the picture is stretched to fill the TV screen, which may result in some distortion.

  • Page 53: Audio Settings

    DVR or by the broadcaster. screen. Audio settings From TiVo Central, choose ‘Messages & Settings,’ then ‘Settings,’ then ‘Audio’ to customize audio settings. Default audio language Some shows are broadcast with more than one audio track, such as alternate language tracks.
  • Page 54 Watching shows Sound effects volume Change the volume of or turn off the DVR’s sound effects (the tones played when you press buttons on the remote control). The default is Medium.

  • Page 55: Parental Controls

    View or DIRECTV on Demand program. Using Parental Controls From TiVo Central, choose ‘Messages & Settings,’ then ‘Settings,’ then ‘Parental Controls.’ (Or, select the padlock icon from the large channel banner.) The padlock icon in the channel banner shows the current state of Parental Controls.
  • Page 56 Watching shows Temporarily turn off Parental Controls Either enter the password to watch a show or channel, or select ‘Temporarily turn off Parental Controls’ from the Parental Controls screen. When Parental Controls are temporarily turned off, any show or channel can be viewed, but the password is still required to change Parental Controls settings.
  • Page 57 Watching shows Blocking channels You can block access to any channel in the channel list. Press SELECT to lock or unlock a channel. If someone in your household tries to watch a blocked channel, the parental control password must be entered to continue. Setting a spending limit Set the maximum amount that may be spent on a single Pay Per View or DIRECTV on Demand program.
  • Page 58 Watching shows...

  • Page 59: Chapter 4: More Than Just Tv

    More than just TV DIRECTV on Demand Interactive Channels Music, Photos, & Showcases...

  • Page 60: Directv On Demand

    The majority are free, but there is also a full selection of the best Pay Per View movies. This service is available to all DVR subscribers who connect their TiVo HD DVR from DIRECTV to a broadband Internet connection via the Ethernet connector on the back of the unit.
  • Page 61 To explore Video On Demand channels: 1. Press the TiVo button on your remote control to go to TiVo Central. Then select ‘DIRECTV on Demand.’ 2. Choose “DIRECTV on Demand Home.”...

  • Page 62: Checking The Download Queue

    To cancel a download, highlight a show title, and press the CLEAR button to delete it from the queue. To get to the On Demand Download Manager, press the TiVo button to get to TiVo Central, then choose ‘Find Programs’ > ‘On Demand Download Manger.’...
  • Page 63 More than just TV Watching Your Downloaded Shows Once a show has started downloading, it appears in your Now Playing List just like the rest of your recorded shows. The download rate depends completely on the speed of your broadband connection.

  • Page 64: Interactive Channels

    More than just TV Interactive Channels Interactive channels are unique because in addition to video and audio, they let you interact with what you see on the screen. When accessing these channels you will have to wait a few seconds for the software to download.
  • Page 65 More than just TV Exiting an interactive channel When you want to exit an interactive channel, simply press the TiVo button, the Live TV button, or the GUIDE on your remote control, or just type in a new channel number while viewing the interactive channel.

  • Page 66: Music, Photos, & Showcases

    More than just TV Music, Photos, & Showcases When you connect your TiVo HD DVR from DIRECTV to your home network, you can watch slideshows of your digital photos on your big screen TV, or listen to playlists of your favorite music files on your A/V system.
  • Page 67 MP3 files, select them from the list on the right, then click ‘Add.’ Publishing music from your Mac 1. Download and install the free TiVo Desktop application on your Mac. 2. From the Apple menu, click ‘System Preferences.’ 3. Under ‘Other,’ click ‘TiVo Desktop.’...

  • Page 68: Viewing Photos

    DVR. Publishing does not copy photo files to your DVR, so published photos do not use any of your DVR’s recording space. Note: TiVo Desktop works with photos in the following formats: BMP, TIFF, DIB, GIF, JPG, and PNG. Publishing photos with your PC 1.
  • Page 69 Viewing photos on your DVR 1. From TiVo Central, select ‘Music, Photos, & Showcases.’ 2. Select your photos on your computer. (Your selection will vary depending on how your computer is named.) 3.
  • Page 70 Showcases are updated all the time. To check out what Showcases are available today: 1. From TiVo Central, select ‘Music, Photos, & Showcases.’ 2. Choose ‘Showcases.’ 3. Click on the Showcase that interests you, and prepare to be dazzled! Showcases may contain video clips, including exclusive short films, promotional spots, and movie trailers.

  • Page 71: Chapter 5: Settings

    Settings Channel settings Display settings Network and phone settings Remote control settings Messages Account & system information Restart or reset system Standby...

  • Page 72: Channel Settings

    Settings Channel settings ® From the TiVo Central screen, select Messages & Settings, then Settings, then Channels. Channel list This is the list of available channels. The DVR uses this list to determine which channels to display in the guide and which channels are available for recording shows. Features such as ®...

  • Page 73: Channel Scan

    Settings Channel Scan If you have an off-air tuner connected to your DVR, channel scanning identifies all the channels that the antenna can receive. Signals received via antenna are subject to weather conditions and other environmental factors, so the availability of certain channels may vary. Any scanned channel for which the DVR has received no program guide information is marked with an asterisk ( * ) in the channel list.

  • Page 74: Display Settings

    Settings Display settings From TiVo Central, choose ‘Messages & Settings,’ then ‘Settings,’ then ‘Displays’ to customize the display of the channel banner, closed captioning, and the lights on the DVR. Caller ID If this setting is enabled, your DVR is connected to a phone line, and you have Caller ID as part of your home phone service, you’ll see a Caller ID message on your TV screen if a...

  • Page 75: Network And Phone Settings

    To get the most out of your DVR, you will want to connect it to your home network. When your DVR is broadband connected, you have access to special DIRECTV features, including DIRECTV on Demand and music and photo sharing, as well as to enhanced TiVo search options.

  • Page 76: Phone Settings

    Settings Most of the time, you do not need to configure these settings, as they are usually configured automatically when you first set up your DVR. However, if necessary, you can use this page to configure how the DVR receives an IP address, or you can assign a static IP address and other network information manually.
  • Page 77 Settings Availability Detection When Availability Detection is on, the DVR checks whether the phone line is in use, which allows it to avoid disrupting a call in progress. This setting is off by default. With Availability Detection turned off, if you have another modem call in progress (on your computer or other device), that call might be disrupted if the DVR attempts to call DIRECTV.

  • Page 78: Remote Control Settings

    “Code Search” at tivo.com/support. 1. Point the TiVo remote away from your DVR. 2. Press and hold the TiVo remote’s TV PWR and TiVo buttons simultaneously until the light on the remote lights, and remains lit when you release the buttons.
  • Page 79 Settings IR/RF & multiple DVRs setup Use this setting to choose how you want to control this DVR with your remote control. Your DVR is capable of receiving either infra-red (IR) or radio frequency (RF) remote control signals. IR mode The DVR must be in line of sight with the remote control to receive signals. •...

  • Page 80: Satellite & Off-Air Antenna Settings

    Settings Satellite & off-air antenna settings The options on this screen help you set up your satellite, test your transponder’s reception, configure date and time information, and replace your access card. Test Satellite Signal Strength Use this option to ensure that your satellite dish is pointed properly.

  • Page 81: Messages

    From time to time, you may receive messages alerting you to new features, important software changes, special promotions, or other news items. When you receive a new message, the TiVo Central screen displays the option ‘Read New Messages & Settings.’ Select this to read new messages.

  • Page 82: Account & System Information

    Account & system information The Account & System Information screen provides information about your DVR and your DIRECTV service account. From TiVo Central, select ‘Messages & Settings,’ then ‘Account & System Information.’ System Information You’ll need some of the information provided here if you contact Customer Support.

  • Page 83: Restart Or Reset System

    Season Pass recordings, WishList Searches, or TiVo Suggestions. Clear Thumb Ratings and Suggestions Removes all Thumbs Up and Thumbs Down ratings, and deletes the list of upcoming TiVo Suggestions. This does not delete TiVo Suggestions that have already been recorded.

  • Page 84: Standby

    You can put your DVR in Standby mode by selecting ‘Standby’ from Messages & Settings. To return to normal mode from Standby, press the TiVo button or the LIVE TV/SWAP button on the remote or the FORMAT button on the front of the DVR.

  • Page 85: Chapter 6: Installation And Connections

    Installation and Connections Professional installation Connections (network and phone) Connections for auxiliary equipment Guided Setup and activation...

  • Page 86: Professional Installation

    Connections (network and phone) Network connection To get the most out of your TiVo HD DVR from DIRECTV, you will want to connect it to your home network. When your DVR is broadband connected, you can order Pay Per View programming without calling DIRECTV, and you have access to special DIRECTV features, including DIRECTV on Demand and music and photos sharing.
  • Page 87 2. Connect the other end of the Ethernet cable to your Ethernet jack in the wall or directly in to the free port of your wired router. ® 3. Verify that you are connected. Press the TiVo button on your remote control, and then select ‘Messages & Settings’ > ‘Settings’ > ‘Network & Phone.’...
  • Page 88 3. Connect the other end of the Ethernet cable to the Ethernet jack on the back of the DVR. 4. Verify that you are connected. Press the TiVo button on your remote control, and then select ‘Messages & Settings’ > ‘Settings’ > ‘Network & Phone.’...

  • Page 89: Connections For Auxiliary Equipment

    Installation and Connections Connections for auxiliary equipment The following instructions apply if you are upgrading to a new TV or adding a surround sound system, DVD player/burner or VCR some time after your professional installation. Due to restrictions imposed by copyright holders, certain programming could include content protection measures that might restrict viewing or recording with certain consumer electronics equipment attached to the DVR.

  • Page 90: Audio Connections

    Installation and Connections • RCA jacks provide good video and usually come bundled with three cables for one video and two audio channels. Audio connections The following audio connections are available: • HDMI (High-Definition Multimedia Interface) provides the best digital video and audio in one connector.
  • Page 91 Installation and Connections Example 1: TV with HDMI connector Here is an example using a TV that has an HDMI connector as the best video/audio input and a surround sound system that has a digital audio optical connector as the best audio input: VCR/DVD Player/Burner Television VIDEO...
  • Page 92 Installation and Connections Example 2: TV with component video connectors Here is an example using a TV that has component video connectors as the best video input with RCA audio connectors as the best audio input and a surround sound system that has a digital audio coax connector as the best audio input: Television COMPONENT VIDEO...
  • Page 93 Installation and Connections Example 3: TV with S-video connector (standard definition) Here is an example of a TV that has an S-video connector as the best video input and RCA audio connectors as the best audio input and a surround sound system with a digital audio optical connector as the best audio input: VCR/DVD Player/Burner Television...
  • Page 94 Installation and Connections Example 4: TV with RCA connectors (standard definition) Here is an example of a TV that has RCA connectors as the best audio/video inputs and a surround sound system with a digital audio coax connector as the best audio input: Television VIDEO AUDIO...

  • Page 95: Guided Setup And Activation

    Service address, social security number, and a valid major credit card. • Access card and DVR ID numbers. When you’re ready, just call 1-800-531-5000, and pick the programming package that’s right for you. A monthly TiVo service fee and other applicable monthly Advanced Receiver fees will apply.
  • Page 96 Installation and Connections...

  • Page 97: Chapter 7: Troubleshooting

    Troubleshooting...

  • Page 98: Troubleshooting Tips

    Troubleshooting Troubleshooting tips On-screen error messages There might be times when you see an on-screen error message. The Resetting/reauthorizing your DVR top line of the message gives a brief description of the error, while the second line supplies an error code in parentheses.To resolve the Many problems can be corrected by performing a simple reset of the error, call Customer Service at 1-800-531-5000 and mention the DVR.
  • Page 99 Your satellite dish might be incorrectly configured. To check the power outage. Check the circuit breakers in your home. Consult dish type set in your DVR’s preferences, go to TiVo Central, an electrician if the problem is frequent or severe, especially if then select ‘Messages &...
  • Page 100 When you set up a Season Pass, make sure you select “First-run Protection” on page 31. only’ as the ‘Show type.’ • If the program guide does not provide enough specific information about a show, the TiVo service may not be able to...
  • Page 101 If your DVR will be full in the more information. near future, the TiVo service informs you and suggests options • If you recorded a Pay Per View program, but did not watch it, —...

  • Page 102: Audio And Video

    How do I get rid of the bars at the top & bottom or sides of the • Press the TiVo button to go to the TiVo Central screen, then picture? press the LIVE TV/SWAP button to return to live TV.
  • Page 103 Standby mode. To return to normal mode from Standby, press • Check your connections and cables. either the TiVo button or the LIVE TV/SWAP button on your I have temporarily lost the satellite signal TiVo remote control. My picture is frozen...
  • Page 104 Troubleshooting between your DVR and the satellite dish for loose or broken My audio system is set up to play in stereo, but it is only connections. playing mono. • If the picture is frozen, blocky, or pixels, there might be a •...
  • Page 105 • Be sure you are using the DVR’s remote control, and that you hold it so that the TiVo button points toward the DVR. Parental Controls • Press any button on the remote. Does the light on the remote flash? My Parental Controls are not working.

  • Page 106: Network Connections

    The Caller ID feature in your DVR may not be turned on. Go to DVR 1, but your DVR ID is DVR 2, the remote and the DVR TiVo Central, then select ‘Messages & Settings’ > ‘Settings’ > cannot communicate.) See “IR/RF & multiple DVRs setup” on ‘Displays’...
  • Page 107 Troubleshooting connection from your home network to the Internet. Try the • Restart the DVR. suggestions below: My wireless network adapter doesn’t seem to be working. Check physical connections and cables. Ensure that all network • • The DVR supports only wireless adapters that use an Ethernet equipment is receiving power and that all cable connections for port to connect to a media device.
  • Page 108 Troubleshooting...

  • Page 109: Chapter 8: Warranty And Other Information

    Warranty and other information Limited 90-day warranty DIRECTV PROTECTION PLAN FCC customer information Terms and conditions for use of software (“Terms”) Other licensing information...

  • Page 110: Limited 90-Day Warranty

    Warranty and other information Limited 90-day warranty DIRECTV warrants your TiVo HD DVR from DIRECTV (Model THR22-100) and any included accessories against defects in material or workmanship for a period of ninety (90) days after the date of acquisition. WHO IS COVERED? You must have proof of acquisition to receive warranty service.
  • Page 111 Warranty and other information WHAT IS EXCLUDED? Your warranty does NOT cover: • Labor charges for installation or setup of the product. • Installation, performance of, or repair of: audio/video cabling, telephone line, or accessory attachments used with the product. •...
  • Page 112 Warranty and other information BEFORE REQUESTING REPAIR SERVICE Please check the troubleshooting section of this guide. This may save you a call to DIRECTV Customer Care. TO GET WARRANTY SERVICE Warranty service will be provided by DIRECTV. If you believe you need service for your Receiver, contact DIRECTV at 1-800-531-5000.
  • Page 113 Warranty and other information DIRECTV  2230 E. Imperial Hwy  El Segundo, CA 90245  1-800-531-5000 Keep your receipt to obtain warranty parts and service and for proof of acquisition. Attach it here and record the serial and model numbers in case you need them. These numbers are located on the product. (You may have noted some of this information when you connected the cables to your receiver.) Model number Serial number...

  • Page 114: Directv Protection Plan

    Warranty and other information DIRECTV PROTECTION PLAN ® Safeguard your DIRECTV System with the ULTIMATE in professional technical service. For a low ® monthly fee, the DIRECTV PROTECTION PLAN covers the components of your entire DIRECTV System, giving you affordable peace of mind and comprehensive support to ensure that you and your ®...

  • Page 115: Fcc Customer Information

    • Type of Equipment: DIRECTV Satellite Receiver • Model Number: THR22-100 FEDERAL COMMUNICATIONS COMMISSION (FCC) This equipment complies with both Part 15 and Part 68 of the FCC rules. This equipment has been tested and found to comply with the limits of a Class B digital device, pursuant to part 15 of the FCC Rules.
  • Page 116 Warranty and other information • Consult the dealer or an experienced radio/TV technician for help. • CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for compliance could void the user’s authority to operate the equipment. The user may find the following booklet, prepared by the Federal communications Commission, helpful: “How to Identify and Resolve Radio and TV Interference Problems.”...
  • Page 117 Warranty and other information The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the proper functioning of your equipment. If they do, you will be notified in advance in order for you to make necessary modifications to maintain uninterrupted service. Connection to party line service is subject to state tariffs.

  • Page 118: Terms And Conditions For Use Of Software ("Terms")

    Warranty and other information Terms and conditions for use of software (“Terms”) ® THE DIRECTV RECEIVER INCORPORATES SOFTWARE WHICH IS OWNED BY DIRECTV OR ITS THIRD PARTY LICENSORS (the “Software”). BEFORE USING THE RECEIVER PLEASE READ THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS YOU MAY NOT USE THE RECEIVER AND SHOULD IMMEDIATELY RETURN THE RECEIVER TO DIRECTV OR YOUR SUPPLIER.
  • Page 119 Warranty and other information source code of the Software, except to the extent allowed under any applicable law. Any attempt to transfer any of the rights, duties or obligations of this license agreement is void. You may not rent, lease, load, resell for profit or distribute the Software, or any part thereof.
  • Page 120 Warranty and other information THE COST OF PROCUREMENT OF SUBSTITUTE GOODS, TECHNOLOGY OR SERVICES) ARISING OUT OF THE USE OR THE INABILITY TO USE THE SOFTWARE, EVEN IF DIRECTV OR ITS LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY A THIRD PARTY.
  • Page 121 Warranty and other information When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software (and charge for this service if you wish), that you receive source code or can get it if you want it, that you can change the software or use pieces of it in new free programs;...
  • Page 122 Warranty and other information verbatim or with modifications and/or translated into another language. (Hereinafter, translation is included without limitation in the term “modification”.) Each licensee is addressed as “you”. Activities other than copying, distribution and modification are not covered by this License; they are outside its scope.
  • Page 123 Warranty and other information themselves, then this License, and its terms, do not apply to those sections when you distribute them as separate works. But when you distribute the same sections as part of a whole which is a work based on the Program, the distribution of the whole must be on the terms of this License, whose permissions for other licensees extend to the entire whole, and thus to each and every part regardless of who wrote it.
  • Page 124 Warranty and other information If distribution of executable or object code is made by offering access to copy from a designated place, then offering equivalent access to copy the source code from the same place counts as distribution of the source code, even though third parties are not compelled to copy the source along with the object code.
  • Page 125 Warranty and other information It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest validity of any such claims; this section has the sole purpose of protecting the integrity of the free software distribution system, which is implemented by public license practices.
  • Page 126 Warranty and other information parties provide the program “as is” without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. The entire risk as to the quality and performance of the program is with you. Should the program prove defective, you assume the cost of all necessary servicing, repair or correction.
  • Page 127 Warranty and other information If the program is interactive, make it output a short notice like this when it starts in an interactive mode: Gnomovision version 69, Copyright (C) year name of author Gnomovision comes with ABSOLUTELY NO WARRANTY; for details type ‘show w’. This is free software, and you are welcome to redistribute it under certain conditions;...

  • Page 128: Other Licensing Information

    Please visit www.tivo.com/linux write TiVo Inc., 2160 Gold Street, Alviso, CA 95002 for more information. ROVI COPYRIGHT PROTECTION This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights.
  • Page 129 Warranty and other information ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE AVC VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITION INFORMATION MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP:// MPEGLA.COM APPLE BONJOUR LICENSING This software makes use of Apple’s Bonjour network discovery protocol.
  • Page 130 Warranty and other information...

  • Page 131: Appendix A: Front/Back Panels & Specifications

    Appendix A: Front/Back Panels & Specifications Front Panel Reference Back Panel Reference Specifications...

  • Page 132: Front Panel Reference

    (equivalent to the SELECT button on your remote control). ® 4. TiVo Central button – Press to bring up the TiVo Central screen 9. ACTIVE button – Press to access the DIRECTV Active ® channel (equivalent to pressing the TiVo button on your remote control).
  • Page 133 10. INFO button – Press to bring up (or hide) the channel banner (equivalent to the INFO button on your remote control). 11. VIDEO FORMAT button – Press to cycle through video formats (480i, 480p, 720p, 1080i, 1080p). 12. Video format LEDs – Indicates which video format is currently displayed.

  • Page 134: Back Panel Reference

    Back Panel Reference µ ¸ ¹ 1. SATELLITE IN 1 (SWM-2) – If you have a single-wire multi- 5. COMPONENT VIDEO OUT – Use this block to connect up switch, connect it here. If you two cables coming from the component video cables (green, blue, red) and use the white and satellite dish, connect one here and the other to SATELLITE ...
  • Page 135 9. PHONE JACK – Connect your phone line here to enable Pay Per View purchasing and Caller ID (if your phone service package includes it). 10. POWER – Plug the power outlet into a wall outlet to provide power. Your DVR must be plugged in at all times to function properly.
  • Page 136 Stereo L/R RCA (2 pair) SATA Hard Drive. NOTE: Actual recording capacity depends on signal RF IN quality and the type of programming being recorded. Satellite (2) EXPANSION PORT USB (2) Ethernet (2) ® E-SATA (1) *for TiVo -verified external hard drive...

  • Page 137: Index

    40 deleting shows 2 audio settings 43 clearing all settings 73 auto-recording clipping recordings 32 factory reset 73 TiVo Suggestions 26 closed captioning 64 favorite channels WishList searches 25 setting 62 available space 4 showing in the program guide 18...
  • Page 138 Index see status bar about 5 Pay Per View 13 Grid Guide style 16 rewinding 35 phone connection grouping recordings 3 locking channels 46 availability detection 67 groups dial-in settings 66 HD Recordings 3 program guide manual recordings 21 turning on 3 customizing 16 messages, about 71 Guide...
  • Page 139 66 settings 68 remote control 68 troubleshooting 95 satellite 70 upcoming programs, viewing 18 repeating Guided Setup 73 TiVo Suggestions 26 upcoming recordings, viewing 30 reruns, skipping 38 video 40 restarting the DVR 73 setup, repeating 73 RF mode 69...
  • Page 140 Index...
  • Page 141 Inserting the Batteries Remote Control Troubleshooting 1. Open the battery door: Press any button on the remote. Does the red light above the TiVo button Push the battery door where it comes to a point, near the center on the remote flash? of the back of the remote, to open.
  • Page 142 Customize Your TiVo Remote ® On-Screen Menus and the Remote Control Some buttons on your TiVo remote control To navigate the TiVo HD DVR from DIRECTV’s Live are programmable: ’ on-screen menus, use the remote control s arrow Live Input...
  • Page 143 Thumbs Down buttons to rate shows for recording for a show selected in the program guide. TiVo Suggestions. You can give up to three Thumbs Up (great!) or three Thumbs Down (terrible!). Play starts playing a show from the Now Playing List. When you are using...

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