Fault Indication; Troubleshooting - Insignia NS-UZ17XWH7 User Manual

Troubleshooting

Fault indication

If a fault is detected, the display shows one of the following codes. If a
fault is indicated, call for service:
Fault code
Description Temperature sensor fault
General
Problem
E2 appears on the
display
E5 appears on the
display
E7 appears on the
display
High Temp and Door
Open alerts
The freezer does not
operate
The freezer door does
not close completely
18
E2
Possible cause
Temperature sensor failure.
Defrost sensor failure.
Ambient temperature sensor
failure.
The freezer is unplugged.
The fuse on the circuit is blown
or the circuit breaker is tripped.
Power failure.
Food packages are interfering
with the door.
The door gaskets are dirty.
The freezer may not be level.
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NS-UZ17XWH7/NS-UZ21XWH7
Caution
Do not try to repair your freezer yourself. Doing so invalidates the
warranty.
E5
Defrost sensor fault
Possible solution
Call for service.
Call for service.
Call for service.
See "Understanding Alerts" on page 16.
Make sure that the freezer is plugged in and that the plug is
pushed completely into the outlet.
Check the house fuse/circuit breaker box and replace the fuse or
reset the circuit breaker.
If a power failure occurs, the freezer turns off. Wait until the
power is restored.
Move the food packages or remove some food.
Clean the door gaskets.
Level the freezer.
E7
Ambient Temperature sensor fault