Table of Contents
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Problem
Unable to
connect to
the network
Cannot
answer
incoming
calls
Cannot make
outgoing
calls
Possible causes
The nano-SIM card is
inserted improperly.
There is debris on the
nano-SIM card
contacts.
The nano-SIM card is
invalid.
You are not within the
network's service area.
The signal is poor.
You have activated the
Call barring feature.
You have activated the
Call barring feature.
You have activated the
Fixed dialling
numbers feature.
83
Possible
solution
Insert the
nano-SIM card
properly.
Use a soft, dry
cloth to clean the
nano-SIM card
contacts.
Contact your
service provider.
Check the
service area with
your service
provider.
Move to an open
space, or if you
are inside a
building, move
closer to a
window.
Disable this
feature.
Disable this
feature.
Disable this
feature.
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