Domino C6000 plus Operation And Maintenance Manual

C-series plus
Table of Contents

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C-Series
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Operation and
Maintenance Manual

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Do you have a question about the C6000 plus and is the answer not in the manual?

Questions and answers

Rustam
May 8, 2025

We have this printer. It's picking up ink. But it's not spraying. What's wrong with that?

User image 681c941dab413
1 comments:
Mr. Anderson
May 19, 2025

If the Domino C6000 plus printer is picking up ink but not spraying, possible issues include:

1. The nozzle plate ship cap is still on—remove it.
2. The print head may be faulty—contact service.
3. The control unit port may be faulty—check cable connections and the QR plug for damage.
4. The header tank air vent valve may be closed—open the valve by removing the control unit cover.

This answer is automatically generated

Rustam.
May 6, 2025

Вопрос вот в чем. Принтер перестал печатать. Карандаш красивый, но он не пишет.

Summary of Contents for Domino C6000 plus

  • Page 1 plus C-Series Printer Operation and Maintenance Manual...
  • Page 2 THIS PAGE INTENTIONALLY BLANK 77144 Issue 8 August 2009...
  • Page 3: Operation And Maintenance

    DOMINO C-SERIES PRINTER OPERATION AND MAINTENANCE MANUAL This manual, Part No. 77144, is for use with the Domino C6000, C6000(i,) plus C6000MF, C6000v, C3000, C3000X, C1000, C1000X Printers. For further printer maintenance information, call Domino. For sales, service and inks enquiries, please contact:...
  • Page 4: Ec Declaration Of Conformity

    Issuer’s name: Domino UK Ltd. Issuer’s Address: Bar Hill, Cambridge CB3 8TU Object of the declaration: Domino C1000, C1000X, C3000, C3000X, C6000, C6000(i,) C6000v and C6000MF Printers The object of the declaration described above is in conformity with the requirements of the following documents: EN 61000-6-4:2007 Electromagnetic Compatibility (EMC).
  • Page 5: Table Of Contents

    CONTENTS Page EC DECLARATION OF CONFORMITY ......4 SAFETY INFORMATION ........9 Safety Recommendations .
  • Page 6 Replacing an Ink Bottle ....... .39 200ml Base ........40 2 Litre Base .
  • Page 7 Print Direction ........80 Orientation .
  • Page 8 Real Time Commands ......103 Counting ........107 Character Map .
  • Page 9: Safety Information

    Before proceeding with installation, using or maintaining the printer, please read this section of the manual carefully. Domino UK Ltd. shall not be liable against any damage or problems that arise from the use of any options or consumable products other than those designated as original Domino UK Ltd.
  • Page 10: Ink

    SAFETY INFORMATION The use of ink other than supplied by Domino UK Ltd.will almost certainly result in the damage of the print head. When handling ink or cleaning ink spillages, care should be taken to avoid contact with skin or eyes.
  • Page 11: Introduction

    INTRODUCTION INTRODUCTION The C6000(i), C6000v, C3000(X) and C1000(X) are the latest in high resolution ink jet case coders, capable of printing up to 8 lines of text, graphics, various barcodes, box counts and time/date functions, all from its stand alone unit. The text ranges from a maximum character height of: C6000(i): 70mm to a minimum of 8mm C3000(X): 35mm to a minimum of 4mm and...
  • Page 12 INTRODUCTION THIS PAGE INTENTIONALLY BLANK 77144 Issue 8 August 2009...
  • Page 13: Printer Specification

    PRINTER SPECIFICATION PRINTER SPECIFICATION Print Head (Remote) Standard Finish: Grained 304 Stainless Steel Dimensions: (width x (128 dot): 39.5mm x 71.5mm x 65mm height x depth): (256 dot): 59.5mm x 90mm x 90mm (500 dot inclined): 79mm x 114mm x 187mm (500 dot): 79mm x 170mm x 114 Conduit Length: (128 &...
  • Page 14: Base

    PRINTER SPECIFICATION Base Standard Finish: (200ml) Grained 304 Stainless Steel (2 litre) Grained 304 Stainless Steel Grained 304 Stainless Steel Dimensions: (width x (200ml): 152mm x 360mm x 108mm length x height): (2 litre): 228mm x 507mm x 139mm Dimensions (incl. bracket): 289mm x 520mm x 252mm (width x height x depth): Weight (no fluids):...
  • Page 15: Base Unit Connectors (Mhb)

    PRINTER SPECIFICATION Base Unit Connectors (MHB) Power Connector: Product Detector Connector: DIN 5-way 180 Shaft Encoder Connector: DIN 4-way Shaft Encoder Input: RS232 Connector: 9-way D Bottle Empty Alarm Connector: DIN 5-way 240 Ink Out Alarm Connector: DIN 5-way 240 Base and Head Connections Product Detector Connector: DIN 5-way 180...
  • Page 16: Basic Operations

    BASIC OPERATIONS BASIC OPERATIONS Power Switch Ink Bottle (behind door) Mounting Bracket Door Latch Multi-head Base Unit 77144 Issue 8 August 2009...
  • Page 17 BASIC OPERATIONS 2 Litre Base Unit 77144 Issue 8 August 2009...
  • Page 18 BASIC OPERATIONS 200ml Base Unit 77144 Issue 8 August 2009...
  • Page 19 BASIC OPERATIONS LCD display Control unit Product Detector Alphanumeric keypad Control unit power cable Control unit Print head Conduit C6000i Control Unit and Print Head C6000(i) Control Unit 77144 Issue 8 August 2009...
  • Page 20 BASIC OPERATIONS LCD display Control unit Product Keypad Detector Control unit power cable C6000MF - Control Unit 77144 Issue 8 August 2009...
  • Page 21 BASIC OPERATIONS Control unit LCD display Alphanumeric keypad Control unit power cable Print head Control unit Conduit C3000X Control Unit and Print Head C3000(X) Control Unit 77144 Issue 8 August 2009...
  • Page 22 BASIC OPERATIONS LCD display Control unit Alphanumeric keypad Control unit power cable Control unit Print Head Product Detector Conduit C1000X Control Unit and Print Head C1000 (X) Control Unit 77144 Issue 8 August 2009...
  • Page 23: Base Unit Mounting

    BASIC OPERATIONS BASE UNIT MOUNTING The base unit and control units must be mounted either on a stand or onto the conveyor. Stand Multi-head Base Stand 77144 Issue 8 August 2009...
  • Page 24 BASIC OPERATIONS Conveyor 77144 Issue 8 August 2009...
  • Page 25: Dual Mounting Bracket

    BASIC OPERATIONS DUAL MOUNTING BRACKET Domino can supply a mounting bracket to enable two print heads to be mounted next to each other on the stand. Stand Dual Mounting Bracket 77144 Issue 8 August 2009...
  • Page 26: Control Unit Head Mounting

    BASIC OPERATIONS CONTROL UNIT HEAD MOUNTING Note: It is recommended that control units are mounted on stands. (1) To mount or dismount the control unit head, loosen the fixing knob on the top of the vertical mounting post. (2) Mount the control unit by gently moving the unit’s slide bar over the loosened clamping plate.
  • Page 27: Control Unit Height Adjustment

    BASIC OPERATIONS CONTROL UNIT HEIGHT ADJUSTMENT (1) The vertical mounting post on the printer base unit can be adjusted up or down to the required height. This operation should be carried out with the control unit in place. Note: Picture shown with control unit removed for clarity.
  • Page 28: Rotating The Remote Head 90° - C3000X And C1000X Only

    BASIC OPERATIONS ROTATING THE REMOTE HEAD 90° - C3000X AND C1000X ONLY (1) To set a remote head to print down, the head must be set to the correct height to provide adequate tolerance for the print surface to pass beneath it. By adjusting the length of the bracket arm, the position of the message can be placed accurately on the print surface.
  • Page 29 BASIC OPERATIONS (5) There are two pivot points on the remote head bracket. The top right position is for forward and angled printing. The lower left pivot point (indicated) is the mounting position for printing down. (6) Align the fixing holes and the pivot point on the mounting bracket and refit the screws enough to secure the head.
  • Page 30: Printing At Angles - C6000I Only

    BASIC OPERATIONS PRINTING AT ANGLES - C6000i ONLY When printing horizontally, the controller Controller should be mounted so that the bottom Print head face is level with the bottom face of the print head. The print head can print up to a º...
  • Page 31 BASIC OPERATIONS (3) After the print head has been mounted at the required angle, check the ink flow from the controller to the print head (for initial start up it may be useful to place tissue beneath the print head face): (a) If the print head face is weeping: Ensure the bottom edge of the print head is the same height as the bottom face of the controller.
  • Page 32: Print Head Setup - C6000V Only

    BASIC OPERATIONS PRINT HEAD SETUP – C6000V ONLY The C6000v is designed only to print vertically down - for this to work there must be a difference of 40mm ± 5mm between the bottom of the unit and the face of the print head.
  • Page 33 BASIC OPERATIONS (4) Turn the head 90 degrees. Prime heavily, catching the ink in a suitable container or cloth until all air is removed. (5) Turn the head to its original vertical position. Clean the head and test (see ‘Head Cleaning’ and ‘Priming’ on the next page).
  • Page 34: Printing At Angles - C3000X And C1000X Only

    BASIC OPERATIONS PRINTING AT ANGLES - C3000X AND C1000X ONLY (1) The remote head must be tilted in the bracket arm to the required angle as follows; slacken the two bracket fastening screws and, 90° using the top right pivot point, rotate the 30°...
  • Page 35: Head Mounted Box Guide

    Ink drip tray and ink installation instructions on this box guide refer to collection your local Domino office. Instructions for changing sponge the ink collection sponge are on page 131. 77144 Issue 8 August 2009...
  • Page 36: Ship Cap Attachment

    BASIC OPERATIONS SHIP CAP ATTACHMENT The ship cap is the protective cover placed over the nozzle plate to protect it during transit and from dust when it is not in use for more than 24 hours. Fit the ship cap to the print head as follows: (1) Align the ship cap screws with the holes either side of nozzle plate on the front of the control unit and tighten the...
  • Page 37: Releasing The Air Flow Vent

    BASIC OPERATIONS RELEASING THE AIR FLOW VENT WARNING: If the printer is being run for the first time since installation or re-mounting, the air flow vents must be released. There are two air flow vents in the C6000 and C6000(i), and one in the C3000 and C1000 that require releasing prior to initial power up.
  • Page 38 BASIC OPERATIONS Using thumb and forefinger, fully undo the metal 2xvalves locking ring surrounding the grey plastic air flow release, then fully open the air flow release. When C6000(i) complete, tighten the locking ring. Carefully slide the cover back in place and secure. Take care not to trap any wires or pipes.
  • Page 39: Replacing An Ink Bottle

    BASIC OPERATIONS REPLACING AN INK BOTTLE CAUTION: Do not pull on the pipes in the cap, when replacing the ink bottle. It is possible to fit either a 1 or 2 litre ink bottle. If fitted, the beacon will flash to indicate that the ink bottle needs replacing.
  • Page 40: 200Ml Base

    BASIC OPERATIONS 200ml Base Note: New printers are shipped with a protective tube over the septum, ensure this is removed prior to fitting the ink bottle. When the ink bottle is exhausted, printing will continue for a short while because of the small reserve of ink in the header tank.
  • Page 41: Litre Base

    BASIC OPERATIONS 2 Litre Base CAUTION: Do not to pull on the pipes in the cap, when replacing the ink bottle. A warning light on the top of the base will flash to indicate that the ink bottle needs replacing. The light will flash slowly as the ink falls below the first level (bottle empty, up to 8hrs of printing time remaining).
  • Page 42 BASIC OPERATIONS (4) Press the centre of the probe assembly firmly with the thumbs to ensure that both probes have pierced the seals. (5) Tighten the bottle cap (hand tight only). Arrange the air and ink tubes so that they cannot be trapped in the door mechanism.
  • Page 43: Interconnections

    BASIC OPERATIONS INTERCONNECTIONS Base Unit CAUTION: Ensure that Control Unit connector 1 and ink connector 1 are connected to control unit 1 and so on. (1) The connections on the back of the control unit are for power, 4 x Control unit connections, 1 x product sensor, 1 x shaft encoder, 2 x beacons (1 for bottle out, 1 for ink out) and 1 x RS232 connection, there are also 4 x ink connections.
  • Page 44 BASIC OPERATIONS (5) Connect the product sensor and shaft encoder. (6) If used, connect the beacon(s). (7) Power to the base unit is supplied via the connector on the rear and switched on via the illuminated switch on the side. 77144 Issue 8 August 2009...
  • Page 45: Control Units

    BASIC OPERATIONS Control Units (1) The four connections on the back of the control unit are the power, ink, external sensor and ethernet connections. These connections should always be C6000(i), C6000v checked and maintained to ensure that the unit remains in good working order. C3000 &...
  • Page 46 BASIC OPERATIONS (4) To disconnect the ink line, push the locking plate on the side of the connection port. The connector will release with ease. The QR plug and connection port both contain spring loaded valves that automatically seal to prevent ink loss. CAUTION:The ink line should always remain connected when the printers power is on, if disconnecting the ink line ensure the power is turned off.
  • Page 47: Powering Up

    BASIC OPERATIONS Powering Up When the unit is correctly connected, the power can be switched on. WARNING: If the printer is being run for the first time since installation or re-mounting, the air flow vents must be released - see page 37.
  • Page 48 BASIC OPERATIONS (2) The printer will power up. The LCD screen will flash twice and the screen will prompt “Please wait” short while followed PLEASE WAIT “Initialising”. (3) After a short wait the screen shown will be displayed. Where “Name” is seen, the currently selected message name is displayed.
  • Page 49: Priming The Print Head(S)

    BASIC OPERATIONS PRIMING THE PRINT HEAD(S) It is good practice to prime the control unit(s) at least once a day. It is recommended that this is carried out as soon as the printer has been powered up at the beginning of a shift to prevent degradation in the print quality. Note: To run remote units for the first time: Power up the unit until ink ok is displayed and then disconnect the ink line.
  • Page 50: C6000V Priming

    BASIC OPERATIONS Note: In the case of persistent air in the ink system, it is possible to intermittently plug the ink vent on the bottom of the printer with a finger during the prime procedure. Put finger over vent hole for maximum 1 second only.
  • Page 51: Priming A Rotated Head - C3000X And C1000X Only

    BASIC OPERATIONS PRIMING A ROTATED HEAD - C3000X AND C1000X ONLY When a remote head is in the printing down position, prime as follows: CAUTION: Do not wipe across the face of the nozzle plate. (1) Slacken the bracket screws and pull the head back at a slight angle as shown.
  • Page 52: Auto Prime

    BASIC OPERATIONS AUTO PRIME WARNING: Ensure that any purged ink is collected using a box guide with ink drip tray and collection sponge. Note: The Auto Prime function is controlled using Connect software for the C6000MF. Please refer to the Connect manual. Number of Prints It is possible to set the printer to automatically prime the print head after a set number of prints.
  • Page 53: Control Unit Keypad Layout

    BASIC OPERATIONS CONTROL UNIT KEYPAD LAYOUT Liquid Crystal Four Display Screen Corresponding (LCD) Menu Bar Selection Keys PRINTING TEST Main Menu Bar NORMAL PRINT Horizontal Scrolling INK STATUS OK Scroll Menu Bar Right Scroll Menu Bar Left Escape Current Menu/selection Delete Cursor Keys Alphanumeric...
  • Page 54 BASIC OPERATIONS Liquid Crystal Display Screen (LCD) PRINTING TEST NORMAL PRINT INK STATUS OK Scroll Left/ Right Escape Current Menu/selection Delete Scroll Up/ Down Numeric Function Keys Keypad Enter (Select) UpShift Current Settings Point Down Shift MF Keypad Layout 77144 Issue 8 August 2009...
  • Page 55: Basic Interface Controls

    BASIC OPERATIONS Basic Interface Controls Menu icons This graphic is correspond part of the next with the plain icon and means keys directly there are beneath further icons to the right PRINTING TEST If there are no NORMAL PRINT icons left in the INK STATUS OK menu bar, the direction key...
  • Page 56: Functions And Menus

    BASIC OPERATIONS Functions and Menus When the basic operation of the control unit is understood, the operator may commence programming instructions and commands into the printer. It is recommended to read through the different menus and familiarise with all icons. Note: When using the directional keys to scroll through the menu bar, if the directional arrow key is pressed and held, then the menu will continue to scroll...
  • Page 57: Keypad Functions

    BASIC OPERATIONS Keypad Functions The control unit communicates via an array of various keypad and LCD functions. A brief explanation of these functions is as follows. CONTROL UNIT, Name & Description FUNCTION KEYS The enter key is used to execute commands like saving changes to a message or confirming the selection of certain commands.
  • Page 58: Function Keys - C6000 Mf Only

    BASIC OPERATIONS Function Keys - C6000 MF Only CONTROL UNIT, Name & Description FUNCTION KEYS The enter key is used to execute commands like saving changes to a message or confirming the selection of certain commands. The escape key is used when a command or icon that has been selected is not required or needs to be cancelled without making further selections.
  • Page 59 BASIC OPERATIONS The following keys are used to perform specific functions, usually in conjunction with the downshift key. UpShift Point Down Shift C6000MFSpecial Function Keys Downshift + F Fill the ink system. If ink system is already full, will report Ink system filled Downshift + I View the IP setting details.
  • Page 60: Lcd Screen Icons

    BASIC OPERATIONS LCD Screen Icons ROOT LEVEL, MENU NAME & DESCRIPTION BAR ICONS Print which message?, select a saved message to be printed from the control unit’s memory. Edit or create a message?, to format a new message, update or edit an old message. Parameters of the message can be altered, e.g.
  • Page 61 BASIC OPERATIONS ROOT LEVEL, MENU NAME & DESCRIPTION BAR ICONS Box count, this icon allows the operator to record the number of products passing on the production 1 2 3 line. Choose language, allows the operator to select from the list of operating languages. Options screen, allows the operator to enable external peripherals, e.g.
  • Page 62 BASIC OPERATIONS THIS PAGE INTENTIONALLY BLANK 77144 Issue 8 August 2009...
  • Page 63: Interface Map

    BASIC OPERATIONS Interface Map EDIT OR ENTER NEW ENTER NUMBER ENTER CREATE NEW PURGE NOZZLE SELECT A SHAFT ENCODER TIME OF SHIFTS PASSWORD ORIENTATION MESSAGE PLATE LANGUAGE VARIABLE SENSING 2001 1 2 3 ROLLOVER CURRENT BOX WIPE PRINT WHICH PARAMETERS DIRECTION OPTION INK COST...
  • Page 64 BASIC OPERATIONS THIS PAGE INTENTIONALLY BLANK 77144 Issue 8 August 2009...
  • Page 65: Setting A Print Job

    BASIC OPERATIONS SETTING A PRINT JOB When setting a print job, it is good practice to prepare the site - ensuring that the printer and conveyor are set correctly. The following steps outline this set up procedure: A Multi-head Base Unit should be mounted in a suitable position to enable the control units to be mounted within 3 metres of the base.
  • Page 66 BASIC OPERATIONS (4) When the control unit is at the required height, tighten the fixing knob. (5) When the vertical height of the unit is set, the conveyor mounted guide rails should be positioned so the box is not too far from the print head.
  • Page 67 BASIC OPERATIONS (9) When the set up is complete, the printer should be switched on and tested. Run a test box on the conveyor, past the print head(s) to check that the message is printing in the required location. vertical horizontal adjustments may need to be fine tuned.
  • Page 68: Printing A Default Test Message

    BASIC OPERATIONS PRINTING A DEFAULT TEST MESSAGE The printer can print a test message to check print quality, as follows: (1) Turn off the printer. (2) Hold down the letter ‘T’ button and switch on the printer. (3) Keep the ‘T’ button depressed until the screen shows that initialising is complete.
  • Page 69: Printing A Saved Message

    BASIC OPERATIONS PRINTING A SAVED MESSAGE The printer can quickly switch between saved messages. The message store can be viewed and messages uploaded by selecting the print which message? icon. To use this function: (1) Select the print which message? icon on the main menu bar.
  • Page 70 BASIC OPERATIONS (3) When enter is pressed, the screen will return to the main menu and the appropriate PRINTING SCREW message name will appear on the screen NORMAL PRINT prompt to confirm that it has been uploaded. INK STATUS OK The message is now ready to be printed.
  • Page 71: Deleting A Saved Message

    BASIC OPERATIONS DELETING A SAVED MESSAGE To delete a message, select the edit which message? menu, scroll the message list as ERASE described in step (2) on page 69 and select a saved YOU ARE ABOUT TO message to erase. When the cursor is on the >...
  • Page 72: Programming The Printer

    PROGRAMMING THE PRINTER PROGRAMMING THE PRINTER SELECTING A LANGUAGE The printer can communicate with the operator in one of several resident languages. Select a new operating language as follows: (1) Scroll through the menu bar using the right directional key and select the icon.
  • Page 73: Setting The Clock

    PROGRAMMING THE PRINTER SETTING THE CLOCK This function determines the clock time used to run some of its real time functions, e.g. shift codes, sell by dates and date/time prints. Note: When the current time is set, it continues to operate even when the control unit has been switched off.
  • Page 74 PROGRAMMING THE PRINTER Amend the clock function, as follows: (1) Scroll through the menu bar functions and select the set clock icon. Press right directional key until the menu bar starts to scroll PRINTING MESSAGE1 NORMAL PRINT INK STATUS OK 1 2 3 Press the corresponding key to select the function (2) The Clock Options submenu is displayed.
  • Page 75: Rollover Time

    PROGRAMMING THE PRINTER ROLLOVER TIME The default working day ends and starts at midnight. This is when the control unit will rollover to the next working day. This value can be adjusted as follows: (1) Scroll through the main menu bar icons using the directional arrow keys and select the rollover icon.
  • Page 76: Enter Number Of Shifts

    PROGRAMMING THE PRINTER ENTER NUMBER OF SHIFTS Up to four production shifts can be programmed, and can be given code letters, for example shifts A, B, C, D. These shift codes are then split into the working hours of the production line. The printer can be set to print out the shift automatically.
  • Page 77 PROGRAMMING THE PRINTER (4) Using the four cursor keys, scroll SHIFT CODES around the shift code screen over-typing the 06:00 default letters. In this example, shift A starts 10:00 at 6am and finishes at 10am. Shift B starts at 14:00 10am and finishes at 2pm.
  • Page 78: Checking Current Box Count

    PROGRAMMING THE PRINTER CHECKING CURRENT BOX COUNT The printer is capable of counting the number of boxes that have passed the sensor. The box count function can be zeroed at any point and will count in single increments from zero. Check the box count as follows: (1) Scroll through the main menu bar on the LCD with the directional arrow keys and select the current box count icon.
  • Page 79: Erasing The Control Unit Memory

    PROGRAMMING THE PRINTER ERASING THE CONTROL UNIT MEMORY To erase the control unit memory, follow the steps below: CAUTION: Do not use this function unless the whole control unit memory needs to be wiped. All saved messages, logos and saved settings will be wiped and replaced with the default settings.
  • Page 80: Print Direction

    PROGRAMMING THE PRINTER PRINT DIRECTION The print direction default is from right to left. Depending on which side of the conveyor each control unit is mounted, will dictate the direction that the print surface is moving and could change to left to right, causing the message to be printed in reverse.
  • Page 81: Orientation

    PROGRAMMING THE PRINTER ORIENTATION Orientation allows the operator to invert and reverse MESSAGE ORIENTATION a message. The up and down cursor keys are used to control the orientation of the message. The small ABC/123 graphic shows the orientation selected, once selected press enter to confirm.
  • Page 82: Variables

    PROGRAMMING THE PRINTER VARIABLES This function allows the insertion of a variable into a message. There are two types of variable; prompted and external. Prompted Variable A prompted variable is inserted into a message and will prompt the operator for information when that message is selected for print.
  • Page 83: External Setup

    PROGRAMMING THE PRINTER External Setup Note: External setup is password protected. When using external variables, it is necessary to set the parameters which enable the printer to use the correct part of the information. Set these parameters as follows: Select External Setup Icon from the main EXTERNAL VAR PARAMS menu.
  • Page 84 PROGRAMMING THE PRINTER The Serial port settings can also be set within the SERIAL PORT SETTINGS External Setup menu. To do this, select Serial Port > BAUD RATE: Settings. BITS PER BYTE: STOP BIT: PARITY: 77144 Issue 8 August 2009...
  • Page 85: Options

    PROGRAMMING THE PRINTER OPTIONS Message Revert When printing a random system - where an external device selects the message e.g. bar code scanner, PC, etc. - the revert message can be set so that a default message is selected and printed when the external device does not select the message.
  • Page 86: Shaft Encoder Test

    PROGRAMMING THE PRINTER Shaft Encoder Test (1) To check if shaft encoder is SPEED TEST overdriven. When a key is pressed this will cause the printer to count pulses for a given ENSURE SHAFT ENCODER time. IS CONNECTED AND SPINNING CAUTION: DO NOT trigger the photocell during this test.
  • Page 87: Extra Port

    PROGRAMMING THE PRINTER Extra Port Normally enabled. If disabled removes the port number option from external variable setup and fixes this to 3001. Only needed for backward compatibility. Retrieve Mode This is normally disabled. When enabled changes the functionality of the print which message icon.
  • Page 88: Formatting Messages

    FORMATTING MESSAGES FORMATTING MESSAGES CREATING A MESSAGE A “message” is a line or lines of text, bar codes and graphics (“logos”) that are printed to produce information on the substrate. Messages can be saved into the memory and will remain even when the power is removed.
  • Page 89 FORMATTING MESSAGES (1) When creating a new message, select the edit which message? icon PRINTING MESSAGE1 NORMAL PRINT INK STATUS OK Press the corresponding key (2) The saved messages screen will be displayed. EDIT WHICH MESSAGE? Since there are no messages currently saved, the only option available is the create new >new message option, press enter to select.
  • Page 90: Edit Which Message? Sub-Menus

    FORMATTING MESSAGES Edit Which Message? Sub-Menus The text and attribute function icons located under the edit which message? icon are shown below. The operator should familiarise themselves with these icons to understand the message editing and creation capabilities available. EDIT WHICH MESSAGE? Function &...
  • Page 91: Select Alternative Font

    Sell by Alpha Months, Days and Hours • Shift Codes For more information on downloading an alternative font, contact Domino or refer to the Connect User Guide. To use the alternative font, in the edit/create new message screen, scroll to the icon and select.
  • Page 92: Entering Text

    FORMATTING MESSAGES ENTERING TEXT When the edit which message? screen is selected, it is possible to start typing text in straight away. The eighth high text is the default size. The flashing cursor is the point where the text will start to appear. This is the top line of the message.
  • Page 93 FORMATTING MESSAGES If full height text is selected, the cursor will change to a large black square, when text is entered all available space on the message screen is occupied by a box with the selected character in the top left corner. Because the bounding box occupies all eighth lines it is not possible to see all of the box.
  • Page 94 FORMATTING MESSAGES The following example shows what is displayed on the screen and the corresponding print. 1234 1234 1234 1234 30 31 1 Ä â Ç Æ Note: Not actual screen size, it has been stretched to show all the characters across.
  • Page 95 FORMATTING MESSAGES Message Function Edit keys Moves the cursor forward or backward through the message line Moves the cursor up and down through the eight message lines Moves the cursor to the end of the current line Moves the cursor to the beginning of the current line Enters a space immediately to the left of the cursor Erases the character immediately to the left of the cursor Erases entire line that the cursor block is on, all other lines...
  • Page 96 FORMATTING MESSAGES The following table shows the symbols that appear on-screen within a message. Sub-menu Format boundary Symbol explanation icon symbols Full (eight line) height text Half (four line) height text Quarter (two line) height text Graphic (“logo“) Bar code attribute Data matrix attribute QR code attribute 77144 Issue 8 August 2009...
  • Page 97: Message Layout

    FORMATTING MESSAGES MESSAGE LAYOUT FULL HALF HALF If eight text lines are overlaid on top of a message, a clearer understanding of the minimum, maximum height and layout parameters can be seen. The Message editor parameters are constrained by the eight line heights. In this example, four lines of default (eighth BLANK MESSAGE height) text have been typed into the top four lines.
  • Page 98 FORMATTING MESSAGES After typing the first line (“MESSAGE LINE 1”), press the down cursor to get to the third line. Type the next line of text (“MESSAGE LINE MESSAGE LINE 1 3”). MESSAGE LINE 3 The sample shows the information printed. The next example shows the sequence needed in BLANK MESSAGE the message editor to achieve the sample shown.
  • Page 99: Adding Spaces

    Note: This example uses quarter and default text heights for clarity, and only the first four lines are shown below. DOMINO DOMINO UK Ltd BAR HILL C-SERIES CAMBRIDGE CB3 8TU BLANK MESSAGE...
  • Page 100: Saving A Message

    FORMATTING MESSAGES SAVING A MESSAGE When a message has been completed, it must be saved and given a name, as follows: (1) When the message is complete, press the BLANK MESSAGE enter key 30 31 1 (2) A screen similar to this will be displayed. Enter the required message name, up to eight TYPE NAME characters.
  • Page 101: Message Attributes

    FORMATTING MESSAGES MESSAGE ATTRIBUTES The next stage of message construction is inserting attributes. The attribute functions are located in the sub menu in the edit which message? menu. Edit If the information in sell by date, real time command, count, bar code, logo or variables is incorrect, use the Edit function to alter.
  • Page 102 FORMATTING MESSAGES SELL BY DAYS (4) After the days (or months) entry has been USE KEYS TO confirmed, the sell by date is calculated and is FORMAT DATE (D) confirmed with the enter key. The format MONTH (M) YEAR (Y) can be altered - 31/12/04 or 31 DEC 2004 31/12/04 - as follows:...
  • Page 103: Real Time Commands

    FORMATTING MESSAGES Real Time Commands This attribute allows the operator to enter information such as: • Time and shift code that a box was printed • The date/month/year that a box was printed • It can also print the day of week, day of year and week of year. The following steps show how each of these functions can be entered.
  • Page 104 FORMATTING MESSAGES (3) In the time and shift screen, the option to print the time can be selected by pressing USE KEYS TO enter. If a shift code is required, or the FORMAT HOURS (H) format needs to be changed, the following MINUTES (MM) SHIFT steps must be performed: (4) To adjust the hours format, select the...
  • Page 105 FORMATTING MESSAGES When using the date option of the real time commands, the default date is set automatically and the format can be transformed in the same way as 10 DEC 2004 the sell by date. It is important to remember that the size format must always be entered before the function is selected.
  • Page 106 FORMATTING MESSAGES (4) The day of year icon gives three SELECT DAY OF YEAR choices for day of year counting, the top choice is the European standard and the > FEB 29 = 60 other is the Julian day of year*. FEB 29 = 366 *Julian day of year –...
  • Page 107: Counting

    FORMATTING MESSAGES Counting Assuming that the pallet is Counting is a message attribute that allows the only one box deep operator to include box counts and pallet counts on the message line print out. Counts can be set up incrementally or decrementally depending on the Pallet 1 box 1 requirement.
  • Page 108 FORMATTING MESSAGES Note: Only one incremental count, one decremental count and one pallet count can be used per message. BLANK MESSAGE (3) When the information is entered into the message it can be set to any text height or select alternative font downloaded font (see...
  • Page 109: Character Map

    FORMATTING MESSAGES The message editor example shows the information BLANK MESSAGE displayed when the default pallet count information 01001 is entered into the message editor. Again, the size can be adjusted and further information can be added to the message line, but this is essentially all that is required to create a box or pallet count inside 30 31 1 a message.
  • Page 110: Bar Codes

    FORMATTING MESSAGES Bar Codes Bar codes are generated under the edit which message? menu and are considered as message attributes. The printer has ten different bar codes programmed into the control unit: • EAN 128 • CODE 128 • ITF 14 •...
  • Page 111 FORMATTING MESSAGES (3) If the EAN 128 option has been selected, BAR CODES there are six icons that can be used in this bar >EAN 128 code: CODE 128 •Real time commands ITF 14 EAN 13 •Sell by date 30 31 1 UPC A •Counting UPC E...
  • Page 112 FORMATTING MESSAGES Note: Bearer bars are only available for EAN128, Code128, Interleaved 2 of 5 and ITF14 type bar codes. Note: For ITF14 bar codes an additional option is available to allow SSCC space for the human readable bar code. (5) The bar code information is inserted into the BLANK MESSAGE message editor.
  • Page 113 FORMATTING MESSAGES Bar code Samples Bar code Parameters EAN 128 Maximum length: 155 mm Minimum length: Variable Bearer bars: Optional Human readable: Optional CODE 128 Maximum length: 155 mm Minimum length: Variable Bearer bars: Optional Human readable: Optional ITF 14 Maximum length: 147 mm Minimum length: 76 mm Bearer bars: Optional...
  • Page 114: Creating A Bar Code

    Use a bar code verifier to analyse the bar code, ensuring that it meets the given specifications and has not deviated from the ideal dimensions. Note: For further information and sales enquiries about bar code verifiers contact Domino. Bar code verifier 77144 Issue 8 August 2009...
  • Page 115: Data Matrix Codes

    FORMATTING MESSAGES Data Matrix Codes Data matrix codes are generated under the edit which message? Menu and are considered as message attributes. Enter a data matrix code into a message as follows: (1) Enter the edit which message? Menu and choose to create a new message or edit an existing message.
  • Page 116: Qr Codes

    FORMATTING MESSAGES (3) Five icons can be used in this data matrix code: •Real time commands •Sell by date 30 31 1 •Counting •Variable •Edit When the data matrix code information has been entered, press the enter key to confirm. The information is then entered into the message editor.
  • Page 117 FORMATTING MESSAGES (2) Enter the model that is required of the QR code, making sure that it is large enough to encode all the data that is required. The version can remain as 1, unless model 15 is selected. The height and width dictate the size of the QR code.
  • Page 118: Logos (Graphics)

    FORMATTING MESSAGES Logos (Graphics) It is possible to store logos in the control unit memory. The logos can be inserted into any message and take up the full eight line height of the message editor. There is no need to insert any height format boundaries. Enter a logo from the default logo list as follows: (1) Select the logo list icon from the edit...
  • Page 119 FORMATTING MESSAGES To delete a logo from the logo list, use the up and down arrow keys to select the unwanted logo and press the delete key . A confirmation prompt will appear asking whether or not the logo is to be deleted. Example of logo print out 77144 Issue 8 August 2009...
  • Page 120: Adjusting Parameters

    ADJUSTING PARAMETERS ADJUSTING PARAMETERS MESSAGE PARAMETERS When a message has been saved, the message parameters can be adjusted to suit the required quality and needs of a particular task. The parameters that may require adjustment are: • Speed • Resolution •...
  • Page 121 ADJUSTING PARAMETERS PARAMETERS PRESS * FOR ALL OR PRESS TICK FOR CURRENT MESSAGE MESSAGE NAME CHOOSE PARAMETER TO ADJUST C3000 & C3000X Only Message parameters icon The diagram above shows the three main parameter functions. These functions are: Copy current message parameters as default, this icon selects and copies the current message parameters and sets them as the default setting.
  • Page 122 ADJUSTING PARAMETERS There are six parameters which can be altered. The following examples show how to adjust these six parameters. The first is the speed parameter. When the printer is located on a conveyor the running speed of the conveyor should be known, this information is usually supplied with the conveyor.
  • Page 123 ADJUSTING PARAMETERS In the sample below the speed parameter is set too fast, causing the message to become squashed and unreadable. S P E E D Note: It is important to keep the speed setting on the control unit relative to the conveyor speed.
  • Page 124 ADJUSTING PARAMETERS These samples show a test print at the various print resolutions available. 300dpi Maximum print speed: 36m/min 200dpi Maximum print speed: 54m/min 150dpi Maximum print speed: 72m/min 120dpi Maximum print speed: 90m/min 100dpi Maximum print speed: 108m/min 75dpi Maximum print speed: 144m/min 77144 Issue 8 August 2009...
  • Page 125 ADJUSTING PARAMETERS The delay icon is used to position the message in relation to the leading edge of the printing surface. If the delay is insufficient, the message will print too close to the leading edge. If this occurs, enter the delay parameter menu and CURRENT DELAY = 15 add a sufficient delay.
  • Page 126 ADJUSTING PARAMETERS Direction of conveyor Message Direction of conveyor Delay The 1st example above shows where a message appears when a very small delay is added in the parameters function, in the 2nd example the delay has been increased. Individual rasters Each character or graphic on a messages is made up of rasters, these are the tiny vertical lines that make up a particular character or graphic.
  • Page 127 ADJUSTING PARAMETERS The Print Width parameter allows the width of the text characters to be adjusted, selecting 1 will reduce the width to half the width of the 2 setting. This will adjust per message. The final two parameter functions are specifically for bar codes and control their parameters within a message.
  • Page 128 ADJUSTING PARAMETERS (2) The sample screen adjacent contains a default bar width value of zero, this means that no CURRENT REDUCE WIDTH = 0 rasters have currently been removed. The ACCEPTABLE VALUES value can be set from 0 to 8 and is entered at ARE 0 TO 8 the flashing cursor, the enter key must be ENTER NEW VALUE...
  • Page 129: Maintenance

    CAUTIONS: (1) C6000 - only wipe across the nozzle plate with approved cleaning materials supplied by Domino UK Ltd. (2) C3000 & C1000 - Avoid contact with the face plate and non- wetting coating, only use wetting agent provided with approved cleaning materials.
  • Page 130: Daily Maintenance

    WARNING: Eye protection and gloves should be worn. CAUTION: Use only Domino UK Ltd. cleaning products and solutions, using any other products may result in damage to the unit. These cleaning products can be purchased through your local Domino office.
  • Page 131: Changing The Ink Collection Sponge

    MAINTENANCE Changing the Ink Collection Sponge WARNING: Eye protection and gloves should be worn. If the box guidance option is being used with the unit, the only maintenance required for this component is to keep it clean and change the sponge. Change the sponge when it is starting to look saturated with ink, as follows: (1) Remove the box guide by removing the securing bolts.
  • Page 132 MAINTENANCE (5) Clean the box guide using the Domino cleaning agent. Insert a new sponge ensuring the sponge fits under the securing nuts. (6) Using the end of a screw driver ensure the sponge fits snugly in its container. (7) When the new sponge is set in place, refit the perforated covers on the box guide.
  • Page 133: Every 6 Months

    MAINTENANCE EVERY 6 MONTHS WARNING: Eye protection and gloves should be worn. Every 6 months the entire unit requires a complete examination. Check the external and internal tubing and connections for signs of ageing, kinking or leakage. Any worn parts should be replaced. The ink filter inside the control unit head (C3000(X) and C1000(X) only) and the ink filters inside the base will also need to be replaced every 6 months as follows: CAUTION:...
  • Page 134 MAINTENANCE Now replace filters in the base unit as follows: (5) Open the base door (it may be easier to remove both the outer and inner door for access). μ (6) Replace the larger 6 filter and the two μ smaller 5 air filters.
  • Page 135: Cleaning The Nozzle Plate

    To clean the nozzle plate, use the prime function (see page 49) and rubber wipe blade supplied by Domino. To maintain the wetting agent (C3000, C1000) and keep the microscopic holes on the nozzle plate free from clogging, clean the nozzle plate using the prime function on the main menu.
  • Page 136: Relocating The Unit

    It is also important to shut off the header tank air flow restrictor valve, so the tank will not leak in transit. If attempting to relocate or move the unit please contact Domino. 77144 Issue 8 August 2009...
  • Page 137: C1000X & C3000X Print Head Positioning

    C1000X & C3000X PRINT HEAD POSITIONING C1000X & C3000X PRINT HEAD POSITIONING 77144 Issue 8 August 2009...
  • Page 138 C1000X & C3000X PRINT HEAD POSITIONING 77144 Issue 8 August 2009...
  • Page 139: Dimension Drawings

    DIMENSION DRAWINGS DIMENSION DRAWINGS 289 (11.38) 81 (3.19) 127 (5) 81 (3.19) 230.2 (9.06) M8 x4 off Multi-head Base Unit 77144 Issue 8 August 2009...
  • Page 140 DIMENSION DRAWINGS 100 (3.94) 29 (1.14) 50 (1.97) M8 x4 off Single Mounting Bracket 29 (1.14) 50 (1.96) 245 (9.6) Double Mounting Bracket M8 x4 off Mounting Brackets 77144 Issue 8 August 2009...
  • Page 141 DIMENSION DRAWINGS 139.0 (5.5") Base Unit Length 2L Base 77144 Issue 8 August 2009...
  • Page 142 DIMENSION DRAWINGS 228.0 (9.0") Base Unit Width 444.5 (17.5") Base Unit Width Door Open 2L Base 77144 Issue 8 August 2009...
  • Page 143 DIMENSION DRAWINGS 229.5 (9.0") 127.0 (5.0") M8 x 4 off Fixing Detail 2L Base 77144 Issue 8 August 2009...
  • Page 144 DIMENSION DRAWINGS 111.5 (4.4") Base Unit Length 216.5 (8.5") Base Unit Length c/w Door Open 200ml Base Unit 77144 Issue 8 August 2009...
  • Page 145 DIMENSION DRAWINGS 162.0 (6.37") Base Unit Width 200ml Base Unit 77144 Issue 8 August 2009...
  • Page 146 DIMENSION DRAWINGS 161.4 (6.35") 127.0 (5.0") M8 x 4 off Fixing Detail 200ml Base Unit 77144 Issue 8 August 2009...
  • Page 147 DIMENSION DRAWINGS C6000(MF) 77144 Issue 8 August 2009...
  • Page 148 DIMENSION DRAWINGS C6000(MF) 77144 Issue 8 August 2009...
  • Page 149 DIMENSION DRAWINGS C6000i 77144 Issue 8 August 2009...
  • Page 150 DIMENSION DRAWINGS C6000i 77144 Issue 8 August 2009...
  • Page 151 DIMENSION DRAWINGS C3000 77144 Issue 8 August 2009...
  • Page 152 DIMENSION DRAWINGS C3000 77144 Issue 8 August 2009...
  • Page 153 DIMENSION DRAWINGS C3000X 77144 Issue 8 August 2009...
  • Page 154 DIMENSION DRAWINGS C3000X 77144 Issue 8 August 2009...
  • Page 155 DIMENSION DRAWINGS C1000 77144 Issue 8 August 2009...
  • Page 156 DIMENSION DRAWINGS C1000 77144 Issue 8 August 2009...
  • Page 157 DIMENSION DRAWINGS 100.0(4) 75.0(3) M8x4off Remoteheadfixingdetail headfixingdetail C1000X 77144 Issue 8 August 2009...
  • Page 158 DIMENSION DRAWINGS C1000X 77144 Issue 8 August 2009...
  • Page 159: Troubleshooting

    Check the On/Off switch switched on at the top of the base unit is illuminated LCD shows corrupted, Problem with the LCD Contact Domino for jumbled and unfamiliar service characters Unable to recall Control unit memory has If necessary download...
  • Page 160 Problem with LCD screen Contact Domino for service Sensor misses item Sensor lens dirty Clean lens with Domino when counting cleaning agent Print surface too far away Use external sensor or use guidance rails on conveyor Print surfaces bunching up...
  • Page 161 Control unit port faulty Check cable connections and ensure the QR plug is undamaged. If it is damaged contact Domino for advice Print head faulty Contact Domino for service Header tank air vent valve...
  • Page 162 Prime the print head to not printing plate clean the nozzle plate (see page 49 Header tank level may not Contact Domino for be set correctly service One or more dots Controller too low in Raise controller slightly, missing from print...
  • Page 163 Domino for service Damaged valve in base unit Power down unit, clear up ink spill, contact Domino QR connector to the Power down unit, clear up control unit damaged ink spill, contact Domino Ink overfilling header tank...
  • Page 164: Operator Notes

    OPERATOR NOTES OPERATOR NOTES MESSAGE NOTES Use the spaces provided on the following pages to record your message assignments and notes, for quick reference. 77144 Issue 8 August 2009...
  • Page 165 OPERATOR NOTES 77144 Issue 8 August 2009...
  • Page 166 77144 Issue 8 August 2009...
  • Page 167: Index

    INDEX INDEX Count 90 Adjustment box 78 Counting 107 head 27 Cursor Keys 57 Air Flow Vent 6000MF 58 releasing 37 Alternative Font 91 selecting 91 Data Matrix Code 91 Auto Prime 87 Delay 125 duration 52 DPI 123 event driven 52 number of prints 52 Edit timed 52...
  • Page 168: Issue 8 August

    INDEX Ink Line 45 copy current parameters 121 Interconnections 43 creation 88 base unit 43 deleting 71 control units 45 printing 69 Interfaces saving 100 C6000MF control unit 54 Mounting Control unit 53 base unit 23 IP Settings 87 head 26 two heads 25 Multi-head Base Julian Date 106...
  • Page 169 INDEX Printing at angles C3000X and C1000X 34 C6000i 30 Product sensor 87 QR Code 91 Real Time Commands 103 Rollover 75 Rotated Head priming 51 RS232 83 Safety ink 10 maintenance 9 Sell By Date 90 creating 101 Sensor 87 Shaft Encoder 85 Multi-head Base 85 Shift Code 104...
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