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Installing Paper
This is the method to properly install paper in the Reliance Printer. Keep in mind that you must
purchase thermal paper that is called CSO. CSO means Coated Side Out. In other words, the
outside of the roll is the side that is printed on. You can tell if you have the right paper by using
your fingernail and scratching the surface. If it turns gray then you have the right paper.
In addition, keep in mind that the paper must be inserted so that the side that is printed on is
facing upward. If you load the paper and you don't get printed characters on it, it might be
loaded in reverse. Here is how to load the paper into the Reliance:
1. Make sure the Reliance has power.
2. Before inserting paper, open the head and look that there is no paper or dust in the
printer. (See Figure 4).
3. If there is dust or paper, refer to the maintenance and Cleaning Section on how to
properly clean the Reliance.
4. Close the Head. F or proper paper insertion, the head on the Reliance must be
closed.
5. Make sure that the edge of the paper you will be inserting into the Reliance is not
wrinkled and is cut straight. In addition, if starting a new roll, make sure you unwind the
roll a few times and cut off that paper, since it could have glue on it. (See Figure 5)
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