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https://pyramidacceptors.com/app/reliance-tools
Once configured, the printer will remember these settings, even if power is removed.
Flash Programming
Downloading new software to the Reliance Thermal Printer is accomplished using a PC. This
free application and the latest firmware can be downloaded from the Pyramid website:
https://pyramidacceptors.com/app/reliance-tools
To change the printer's software, you will use a USB harness that has type A/B connectors and
is commonly called a "USB printer cable" (PTI Part Number- 05AA0049). This, and a powered
up printer is all that is required to download new software to the printer.
Pushbutton Operation
The Pushbutton on the Reliance Thermal Printer is utilized for various functions and can be
used to do the following:
1. Print a test ticket and feed paper through the printer
2. Print the configuration and status of the printer
3. Print the supported fonts
Print a Test Ticket
Press the button at any time when the printer is powered on.
Pressing once will print a test ticket.
Press and hold to continue to print and move paper until the button is released.
Print Configuration Ticket
Press and hold the button, then apply power to the printer. The printer's configuration will be
printed. (See "Printing the Software Configuration and Fonts of the Printer" section.)
Print Supported Fonts
After the configuration ticket described above is printed, pressing the button again will print the
supported fonts. (See "Printing the Software Configuration and Fonts of the Printer" section.)
Diagnostic Features
The Reliance Printer must have power to show diagnostics. The multi-color LED at the rear of
the unit will flash a certain amount of times should there be an issue. This flash code
corresponds to the errors listed below. If the LED is solid green then the printer is functioning
properly and is ready to go.
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