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Reliance LED Flash Codes
The flash codes shown correspond to a Reliance printer error. The acceptor will flash the error
code, then wait a second and flash it again. This LED is located at the rear of the printer.
Flashing Code
LED always OFF
LED always ON
1 Flash
LED always ON
1 Flash
2 Flashes
3 Flashes
LED always ON
1 Flash
2 Flashes
3 Flashes
4 Flashes
Meaning
The printer has no power
Green
Printer is OK
Paper Low
Blue
Printer is overheated.
Head Open
Paper Out
Printer Supply Voltage Error
Red
Paper or Print Head jam.
Cutter Error
Memory Error
Presenter Error
Unknown Error
Off
Check that power has been applied
The paper arm sensor detects that
paper is low. Consider installing a new
paper roll soon.
Let printer sit until a valid operating
temperature is reached.
The "Platen" (front portion of the head)
is not locked properly. Refer to the
Paper Jam Clearing procedure to
ensure the Platen is closed.
The printer has run out of paper.
Replace the roll.
Check power supply for proper
operating voltage.
The printer is jammed. Refer to Paper
Jam Clearing procedure.
Open printer and remove all paper.
Then close the printer.
Call PTI Technical Support.
Call PTI Technical Support.
An error has occurred with an
unknown source or issue call PTI
Technical Support.
Corrective Action
None
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