Ricoh PRO C900S Network Manual page 62

1. Monitoring and Configuring the Machine
SMTPC: failed to get smtp server ip-address.
1
SMTPC: failed to connect smtp server. timeout.
SMTPC: refused connect by smtp server.
SMTPC: no smtp server. connection close.
60
Message Problem and solutions
The SMTP server IP address could not be obtained.
This could be because:
• The specified DNS server could not be found.
• No connection to the network has been
established.
• The specified DNS server could not be found.
• An incorrect DNS server is specified.
• The specified SMTP server IP address could
not be found in the DNS server.
Connection to the SMTP server failed due to
timeout. This could be because the specified SMTP
server name is incorrect, or no connection to the
network has been established, or the network
configuration is incorrect, so there is no response
from the SMTP server. Check the SMTP server
name, or the network connection and
configuration.
Connection to the SMTP server is denied. This could
be because server other than the SMTP server has
been specified, or the specified SMTP server port
number is incorrect. Check the SMTP server name,
port number, or the SMTP server port number.
Connection to the SMTP server failed due to no
response from SMTP. This could be because a
server other than the SMTP server has been
specified, or the specified SMTP server port number
is incorrect. Check the SMTP server name, port
number, or the SMTP server port number.