Resetting Your Converter Box; Troubleshooting - Insignia NS-DXA3 User Manual

Resetting your converter box

1. Unplug the AC adapter from the back of your converter box, then wait 60
seconds.
2. Plug the AC adapter back into the DC IN jack, then turn on your converter
box.

Troubleshooting

Problem
Converter box
won't turn on.
Poor picture
quality.
No audio.
20
Solution
Make sure that the AC adapter is correctly inserted into a working
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power outlet.
Press the (power) button on the front panel to see if the green light
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(power indicator) is on.
Make sure that the antenna is pointing in the correct direction. Scan for
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available channels after moving the antenna. Press MENU, select
Settings, then select Channel Scan.
Do not bundle the coaxial cable with the power cord or other cables.
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If you use a UHF/VHF amplifier to boost the signal level, make sure
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that it is operating correctly.
If the picture quality is good on some channels and poor on others, the
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problem may be caused by a poor or weak signal from the broadcaster
or cable TV provider.
If you connect to cable TV without a set-top box and experience poor
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picture quality, you may need to install a set-top box to improve signal
reception and picture quality. Contact your cable TV provider about
upgrading to a set-top box.
Many high-definition (HD) channels upscale standard-definition (SD)
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content. The picture displayed on your TV is still displayed as SD, thus
the picture quality will not be as clear or crisp as it would be if the
content was originally recorded in HD.
Make sure that your TV's volume is turned up and not muted.
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Make sure that the cables are connected correctly and securely.
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Check with local TV stations to see if they are testing new services.
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www.insigniaproducts.com
NS-DXA3