DataCard Sp35 Installation Manual page 152

What you see
The top of the card is partly
printed.
Printed images (photos) are
blurry.
Printed cards, including text,
are blurry.
SP Series Info Central: Troubleshooting
Possible causes
The Leading Edge setting is too
far from the edge of the card.
The image capture system needs
adjustment.
The cards have a matte, not
glossy, surface.
The image needs sharpening.
The rollers may be dirty.
The cards may have a very
slippery surface or they might
not meet specifications.
The printhead might be dirty.
Solutions
Change the Leading Edge (edge-
to-edge) setting.
If the problem persists, contact
your service provider.
See the information for the image
capture system.
Use cards with a glossy surface
to print sharp images.
Change the Sharpness setting
on the Color Settings tab.
Run a cleaning card and then
change the cleaning sleeve.
Clean the printer rollers.
Obtain and use a different supply
of cards.
Clean the printhead.
If the problem persists, contact
your service provider.
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