Blackberry Bold 9900 User Manual page 325

User Guide
Permission
Phone
Location Data
Server Network
Internet
WLAN (if supported)
About using WLAN with VPN and software tokens
If you have a WLAN enabled BlackBerry® device and if your organization uses a VPN to control access to its network, you might
be able to log in to the VPN and access your organization's network using a WLAN. If you have a WLAN enabled device, you
might also need a software token to connect to your organization's network using a WLAN.
Troubleshooting: WLAN
I cannot connect to a WLAN
Depending on your BlackBerry® device model, the WLAN feature might not be supported.
Try the following actions:
• Verify that you have turned on the connection to the WLAN.
• Verify that you are in a WLAN coverage area.
• Verify that the time on your device is synchronized with the network time.
• If the WLAN does not appear in the Set Up WLAN application, it might be hidden. If you know the WLAN name, try
connecting to the WLAN manually.
• In the Set Up WLAN application, verify that the options for the WLAN are correct.
• If you switched WLANs manually, switch to another WLAN or set your BlackBerry device to scan for available WLANs.
• If your wireless service provider supports UMA, verify that your connection preference is not set to Mobile Network
Only.
• If your email account uses a BlackBerry® Enterprise Server, your device might prevent you from connecting to certain
wireless access points. For more information, contact your administrator.
• If you use PEAP, EAP-TLS, EAP-FAST, EAP-TTLS, or EAP-SIM to connect to a WLAN, verify that you have installed the root
certificate for the certificate authority server that created the certificate for the authentication server.
• If you use EAP-TLS to connect to a WLAN, verify that you have added your authentication certificate to your device.
Related topics
Turn on or turn off a network connection, 283
UMA connection settings, 321
Description
Set whether third-party applications can make calls or access call logs.
Set whether third-party applications can use your GPS location information.
Set whether third-party applications can access the Internet or your organization's intranet
using your organization's network.
Set whether third-party applications can access the Internet through your wireless service
provider (for example, using a direct Internet connection or WAP gateway).
Set whether third-party applications can use WLAN connections.
Manage Connections
323