Blackberry Bold 9930 Manual
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Blackberry Bold 9930 Manual

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®
TM
BlackBerry
Bold
9930 smartphone
www.sprint.com
©2011 Sprint. SPRINT and the logo are trademarks of Sprint.
Other marks are the property of their respective owners.
8/5/11

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Summary of Contents for Blackberry Bold 9930

  • Page 1 ® BlackBerry Bold 9930 smartphone www.sprint.com  ©2011 Sprint. SPRINT and the logo are trademarks of Sprint. Other marks are the property of their respective owners. 8/5/11...

  • Page 3: Table Of Contents

    Getting to Know Your BlackBerry 9930 ........
  • Page 4 BlackBerry 9930 Basics and Shortcuts ........
  • Page 5 Shortcuts ............... . 50 Legal Notice .

  • Page 7: Getting To Know Your Blackberry 9930

    Getting to Know Your BlackBerry 9930 The BlackBerry Bold 9930 device Lock the screen Notification LED Headset jack Volume up Trackpad Move around Mute Touchscreen the screen Volume down Select an item USB port Escape key Menu key Move back a screen...

  • Page 8: Applications

    To select an item by tapping, simply touch it on the screen. To “click” an item, highlight it using the trackpd and then press the trackpad. Take some time to explore the applications that are available on your BlackBerry device. Here are a few to get you started.
  • Page 9 BlackBerry device. * Camera and Video Camera are not available in all BlackBerry Bold 9930 devices. ** Before using the Video Camera, the microSD card must be properly inserted into the media card holder.

  • Page 10: Your Home Screen

    See upcoming Search appointments, new Search your entire messages, and device, including other notifications help, messages, music, the Internet, and more Navigation bar Tap to see more icons Slide left or right for more panels Getting to Know Your BlackBerry 9930...

  • Page 11: Setting Up Your Blackberry 9930

    Use only those accessories approved by Research In Motion (RIM). Using any accessories not approved by RIM for use with this particular BlackBerry device model might invalidate any approval or warranty applicable to the device, might result in the non- operation of the device, and may be dangerous.

  • Page 12: Charge The Battery

    Connect the smaller end of the USB cable to the micro-USB port on the left side of your BlackBerry device. Plug the charging head into a power outlet. Turn On Your BlackBerry 9930 To turn the BlackBerry device on or off, press and hold on the front of the device. Setting Up Your BlackBerry 9930...

  • Page 13: Turn On Your Blackberry 99Tion

    BlackBerry App World™ storefront. Create a BlackBerry ID Create a BlackBerry ID using an email address and a password of your choice. Use it to access selected BlackBerry products or services. When you see the BlackBerry ID sign-in screen, enter your email address and password,...

  • Page 14: Connect To The Nationwide Sprint Network

    Connect to the Nationwide Sprint Network When you turn on your BlackBerry device it should automatically connect to the Nationwide Sprint Network. To connect successfully, your Sprint service must be active and you must be in a Sprint Network service area.

  • Page 15: Set Up A Wi-Fi

    Your BlackBerry device allows you connect to an available Wi-Fi network to access such services as email service and Web browsing. Note: If your BlackBerry device is associated with an email account that uses a ® BlackBerry Enterprise Server, your organization may prevent you from connecting ®...

  • Page 16: Using Email On Your Blackberry 9930

    Internet Mail Account This option is most common for individual users. Use this option to create a new email address for your BlackBerry device or to associate your device with up to 10 existing email ® addresses (for example, a Google Mail...
  • Page 17 The first time that you log in, you can add a supported email address, create a BlackBerry email address, or do both. Add an email address if you have an existing, supported email account that you want to access from your BlackBerry device.
  • Page 18 Using the BlackBerry Enterprise Server Option If your system administrator has provided you with an Enterprise Activation password, you can set up your supported email account directly from your BlackBerry device. Setup > Email Accounts > Enterprise Account.

  • Page 19: Accessing And Sending Email Messages

    Type a subject and a message and then press > Send. Note: If you have set up more than one supported email account on your BlackBerry device, you can select an account from which to send the message. At the top of the message, in the Send Using...

  • Page 20: Using Your Blackberry 9930

    Using Your BlackBerry 9930  Tip: For complete details on any of your BlackBerry device features, tap Help  Making and Answering Phone Calls Making a Phone Call On the Home screen or in the Phone application type a phone number and press...
  • Page 21 > Flash. Making Emergency Calls Your BlackBerry device is designed to allow emergency calls even when it is locked or when your account is restricted, provided you are within range of a compatible wireless network. To make an emergency call:...
  • Page 22 Your BlackBerry device features an embedded Global Positioning System (GPS) chip necessary for utilizing E911 emergency location services where available. When you place an emergency 911 call, the GPS feature of your BlackBerry device begins to seek information to calculate your approximate location. Depending on several variables, including availability and access to satellite signals, it may take up to 30 seconds or more to determine and report your approximate location.
  • Page 23 GPS location information from your BlackBerry device. Note: The GPS feature on your BlackBerry device can help emergency personnel determine your location in instances where you are in a wireless coverage area, your device is able to communicate with a GPS-enabled satellite, and your emergency response center is equipped to process such information.

  • Page 24: Voicemail

    To change your voicemail options, follow the audio prompts in the voicemail system. New Voicemail Message Alerts When you receive a new voice message, your BlackBerry device alerts you and prompts you to call your voicemail. Retrieving Your Voicemail Messages You can review your messages directly from your BlackBerry device or from any other ...

  • Page 25: Sending Text Messages

    In the field, do one of the following: Type a contact name Type a phone number that can receive text messages (including area code) and then press Type an email address. Type a message, and then press Using Your BlackBerry 9930...

  • Page 26: Contacts

    Some types of email addresses, including Google Mail™ and Yahoo! Mail, allow you to synchronize contacts between your email account and your BlackBerry device. If you turn on contact synchronization for an email address, you can add, change, and delete contacts from your device or from your email account.

  • Page 27: Calendar

    Video Camera Note: Before using the Video Camera, a microSD card must be inserted into the media card holder. The microSD card is preinstalled in your BlackBerry device.   To confirm that a microSD card is installed, tap Options >...

  • Page 28: Visit A Web Page Or Search The Internet

    Tip: To zoom, slide your finger and thumb together or apart on the screen. Tabbed Browsing With tabbed browsing you can open multiple web pages on your BlackBerry device at the same time. Open, Close or Switch between tabs Do one of the following:...

  • Page 29: Locking And Unlocking The Blackberry 9930

    Locking and Unlocking the BlackBerry 9930 To lock your device: To perform this task, you must have set a password for your BlackBerry device. Password Lock To unlock your device: Unlock and then type your password and press the trackpad.

  • Page 30: Location Settings

    Location Settings Your BlackBerry device is equipped with a Location feature for use in connection with location-based services that may be available. Where services are available, the Location feature allows the network to detect your position using GPS technology. Turning Location off will hide your location from everyone except 911 (where compatible wireless coverage is available and the emergency response center is equipped to process such information).

  • Page 31: Using Bluetooth With Your Blackberry 9930

    Pairing With a Bluetooth-Enabled Device You must pair your BlackBerry device with a Bluetooth-enabled device before you can connect to it. For more information about preparing the Bluetooth-enabled device for pairing, see the documentation that came with the Bluetooth-enabled device.

  • Page 32: About Nfc Technology

    About NFC Technology NFC (Near Field Communication) technology is a short-range, wireless technology that is ® designed to allow you to quickly exchange information between your BlackBerry device and smart accessories, smart access points, and smart tags. You can also use NFC technology to save, view, create, or change smart posters.
  • Page 33 Organizations might add smart tags to items such as posters, flyers, or t-shirts. When you tap ® the smart tag reader on the back of your BlackBerry device against a smart tag, your device views the smart tag's smart poster and presents you with the options to view or delete the smart poster.

  • Page 34: The Blackberry Desktop Software

    Help > BlackBerry Desktop Software help  Finding Help With Other Features To access a full list of help topics for your BlackBerry device, tap Help To open the main list of topics for all programs, tap Contents from any open Help screen.

  • Page 35: Using Advanced Sprint Services

    Sprint TV & Movies With Sprint, you can watch live TV on the go right on your BlackBerry device. Accessing your Sprint TV channels is as easy as using the remote control in your living room. Browse through the available free channels or subscribe to one of the premium offerings.

  • Page 36: Sprint Music

    Help Sprint Music Sprint lets you use your BlackBerry device as an all-in-one music store and player. With Sprint Music Plus and the Music Store, Ringtone Store, and Ringback Tone Store, you can purchase, download, and play music, ringtones, and ringback tones for your BlackBerry device.
  • Page 37 Note: Use of Sprint Music requires that a microSD card is properly installed in your device. Your BlackBerry device comes with a microSD card pre-installed. Purchasing and Downloading Music From the Sprint Music Plus Store, you can shop for songs to purchase and download to your BlackBerry device’s microSD card.

  • Page 38: Additional Sprint Services

    You can close the music player and continue listening to music while using other to exit the music player and display features of your BlackBerry device. Press the Home screen. To stop playback, return to the Player screen and press >...

  • Page 39: Getting Started With Sprint Worldwide Service

    To purchase an approved adapter, please visit www.shopblackberry.com Your SIM Card Your BlackBerry device comes with a preinstalled SIM (Subscriber Identity Module) card to support roaming on compatible GSM/UMTS networks. Note: Your SIM card should be preinstalled. If you need to reinstall your SIM card, please follow the instructions below.

  • Page 40: Activating Global Roaming Mode

    (See “Insert the Battery and Memory Card*” on page 5.) Activating Global Roaming Mode Your BlackBerry device is designed to enter global roaming mode automatically when you activate your Sprint Worldwide service, meaning that it should automatically connect to an appropriate CDMA network or GSM/UMTS network when you travel.

  • Page 41: Making And Receiving Worldwide Calls

    Making and Receiving Worldwide Calls When traveling on international networks, you can place and answer calls as you would on the Sprint network (see “Making and Answering Phone Calls” on page 14), although some additional instructions may be required to place a call. Some features and services are not available in all countries.

  • Page 42: Sprint Voicemail Service

    Press to place the call. Note: Some countries require additional dialing steps for calling a mobile number; you will need to verify you are dialing the number the same as you would from a wireline phone in that country. Important: Always check the local requirements for placing emergency calls.
  • Page 43 Setting Up Your Voicemail Access Number To simplify accessing your Sprint Voicemail while traveling, you can set up your voicemail access number as a Contacts entry. This will make it faster and easier to access your messages while roaming internationally. To add a contact using the Contacts application, Tap Contacts >...

  • Page 44: International Data Roaming

    Voicemail Troubleshooting Please keep the following tips in mind when using Sprint voicemail while traveling: Some carriers may not support voicemail indicators. It may be necessary to call your voicemail to see if you have any new messages. If you hear the message “Please enter the number of the subscriber you wish to call,” enter your 10-digit wireless phone number.
  • Page 45 GSM data service is offered at . Then, follow the www.sprint.com/sww instructions below to select the appropriate carrier network on your BlackBerry device. To select a GSM data service carrier for a specific country: Manage Connections > Networks and Connections > Mobile Network >...
  • Page 46 Accessing Your Email and Data Services on CDMA Networks If data service is available on a CDMA network, then you only need to set the phone to CDMA; you will not need to select the specific carrier. Selecting a specific carrier is only necessary for providers on the GSM network.

  • Page 47: Understanding Status Messages

    Understanding Status Messages You may receive status messages under certain conditions. Before contacting Sprint Worldwide Customer Support, note the message, numeric code, and the conditions under which it appeared. The following table lists and describes the status messages. Status Messages Message Description Number Not in Service The number that you entered is not valid.
  • Page 48 Status Messages Message Description Service Conflict This service cannot be enabled because an incompatible service has already been turned on. Please Try Again An error occurred. Note the error code and try again. Self Check Error A fault was detected with your phone. If this error recurs, note the error and contact Sprint Customer Service.

  • Page 49: Contacting Sprint

    Sprint offers customer support 24 hours a day. In the event that you do experience an issue, try the following actions: First try powering your device off and then back on; this will force your BlackBerry device to reregister with the network.
  • Page 50 From a landline phone when outside the United States: Sprint Worldwide Customer Support can be reached from a landline phone at  . Access or connection fees may apply. The toll free numbers below 1-817-698-4199, option 3 can also be used to contact Sprint Worldwide Customer Support in the following countries: Country From Landline Phone Caribbean (Anguila, Barbados, Cayman Islands, and...

  • Page 51: Blackberry 9930 Basics And Shortcuts

    Tap the item or highlight it and click the trackpad Select multiple items Press and hold and slide your finger on the trackpad Switch applications Press and hold Menu Turn the BlackBerry device on or off Press and hold End/Power BlackBerry 9930 Basics and Shortcuts...

  • Page 52: Typing And Editing

    Copy selected text Click the trackpad > Copy. Cut selected text Click the trackpad > Cut. Paste selected text Click the trackpad > Paste. Cancel a selection Press Escape BlackBerry 9930 Basics and Shortcuts...

  • Page 53: Battery Status Indicators

    You must be connected to the Nationwide Sprint Network to begin using many of the  features of your BlackBerry device. To connect to or disconnect from the network, tap . Indicators on the Home screen show the wireless coverage level for Manage Connections the area in which you are using your BlackBerry device.
  • Page 54 You can use the phone and send and receive text messages. You can only make emergency calls. Your connection to the wireless network is turned off. You are not in a wireless coverage area BlackBerry 9930 Basics and Shortcuts...

  • Page 55: Wi-Fi Coverage Indicators

    You can send and receive email messages and instant messages over a Wi-Fi  connection. + network name  Your BlackBerry device is connected to a Wi-Fi network but you cannot send or  receive email messages or instant messages over the Wi-Fi connection. + network name ...
  • Page 56 Redial a number Press twice. Call voicemail access number Press and hold Assign speed dial to a key Press and hold the key that you would like to assign speed dial to. BlackBerry 9930 Basics and Shortcuts...
  • Page 57 Close the browser Press and hold Switch between tabs Press Open the bookmark list Press Add a bookmark Press Refresh a web page Press Move down a screen Press Move up a screen Press BlackBerry 9930 Basics and Shortcuts...
  • Page 58 Move back in week, month or day view Press Move the cursor horizontally in week view Slide your finger left or right on the trackpad Move the cursor vertically in month view Slide your finger up or down on the trackpad BlackBerry 9930 Basics and Shortcuts...
  • Page 59 RIM has been advised of the possibility of such damages or can anticipate such damages. For additional BlackBerry device help and troubleshooting information, visit: www.blackberry.com/support BlackBerry 9930 Basics and Shortcuts...
  • Page 60 ). All rights reserved. This documentation including all documentation incorporated by reference herein such as documentation provided or made available at www.blackberry.com/go/docs is provided or made accessible “AS IS” and “AS AVAILABLE” and without condition, endorsement, guarantee, representation, or warranty of any kind by Research In Motion Limited and its affiliated companies (“RIM”) and RIM assumes no responsibility for...
  • Page 61 aspect of Third Party Products and Services. The inclusion of a reference to Third Party Products and Services in this documentation does not imply endorsement by RIM of the Third Party Products and Services or the third party in any way. EXCEPT TO THE EXTENT SPECIFICALLY PROHIBITED BY APPLICABLE LAW IN YOUR JURISDICTION, ALL CONDITIONS, ENDORSEMENTS, GUARANTEES, REPRESENTATIONS, OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY CONDITIONS, ENDORSEMENTS,...
  • Page 62 Some airtime service providers might not offer Internet browsing functionality with a subscription to the BlackBerry® Internet Service. Check with your service provider for availability, roaming arrangements, service plans and features.
  • Page 63 RIM. ® Certain features outlined in this documentation require a minimum version of BlackBerry Enterprise ® ®...
  • Page 64 Legal Notice...
  • Page 65 BlackBerry Desktop Software 28 Emergency Calls 15 BlackBerry Enterprise Server 12 End/Power key 1 BlackBerry ID 7 Enhanced 911 (E911) 16 Creating a BlackBerry ID 7 Escape key 1 Bluetooth 25 Pairing 25 Getting Started with Sprint Worldwide Turning On 25 Service 33 ...
  • Page 66 Legal Notice 54–57 Set Up 5 Location Settings 24 Setup Application 7 Locking the Device 23 Shortcuts 50 Browser Shortcuts 51 Calendar 52 Making Phone Calls 14 Message List 52 Memory Card 5 Phone 50 Menu key 1 Speakerphone 15 Message List Shortcuts 52 Sprint Music 30 Music Player 31...
  • Page 67 Tabbed Browsing 22 Text Messages 19 Turn On Device 6 Typing Tips 46 Unlocking the Device 23 User Guide 28 Video Camera 21 Voicemail New Message Alerts 18 Passcode 8 Retrieving 18 Voicemail Set Up 8 Web Browsing 22 Wi-Fi Coverage Indicators 49 Set Up 9 Wireless Service...

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