Troubleshooting - Motorola FX-850P User Manual

19. TROUBLESHOOTING

Before contacting the after-sales service, perform simple checks. They may save you
the time and expense of an unnecessary service call.
When you switch your phone on, the following messages appear
Insert SIM Card
Check that the SIM card is correctly installed. (Try opposite direction).
Phone Locked
The automatic locking function has been enabled. You must enter the
phone's password before you can use the phone.
Enter PIN
You are using your phone for the first time. You must enter the Personal Identifi
cation Number supplied with the SIM card.
The option requiring that the PIN be entered each time the phone is switched on has
been enabled. You must enter your PIN and then disable this option if so required.
Enter PUK
The PIN code was entered wrongly three times in succession and the phone is now
blocked. Enter the PUK supplied by your network operator.
"No service" is displayed
The network connection was lost. You may be in a weak reception area (in a tunnel or
surrounded by buildings). Move and try again.
You are trying to access an option for which you have not taken out a subscription
with your service provider. Contact the service provider for further details.
You have entered a number but it was not dialed
Have you pressed ?
Are you accessing the right cellular network?
You may have set an outgoing call barring option.
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