Troubleshooting - Philips audio players User Manual

Troubleshooting

If a fault occurs, first check the points listed in the following pages. For further help and other
troubleshooting tips, please also check out FAQs at www.philips.com/support.
If you are unable to find a solution by following these hints, consult your dealer or service
center.
WARNING:
Under no circumstances should you try to repair the set yourself, as this will invalidate
the warranty.
Symptom
Hang up
Cannot power up
Device shows "Player problem"
Device shows IIIIIIII
2;
No sound when the
pressed on my PSA player
Cannot transfer from my PSA back
to my computer
Device shows " ! " / "Connect to PC"
Solution
Press and hold [VOLUME +] and
Your device will reset.
Charge your device.
In case of device error, connect your device to the
computer. Use Device Manager to restore your device.
Device / memory card error. Connect your device to the
computer. Use Philips Device Manager to repair your device.
You have transferred music tracks with Chinese, Japanese,
Korean or other languages to your device. You need the
corresponding fonts to display this information correctly.
Press Settings .Select Language. Select the source language
of the music tracks. Note:Your music still plays even this
information is not shown properly.
button is - You may have a weak battery. Charge your device.
- Check if your headphone plug has been inserted into the head
phone jack of the unit completely
- When you press the
and held for long enough until the display light up.
- Check if the volume is at an audible level. Increase the volume
using the VOLUME + button.
- If psa is in pause mode, press the
- Press power/play/pause and Volume + simultaneously for 2 seconds.
Your device will reset.
- If nothing works then try connecting your psa player to the
computer and then start Philips Device Manager and select
"restore" to rebuild the database and firmware image of the
psa player
This is not an error.Windows Media Player can only transfer tracks
from your computer back to your PSA but not the other way round,
subject to digital rights management.
Connect your device to the computer. Use Philips Device
Manager to repair your device.
2;
simultaneously.
2;
button, make sure that it is pressed
2;
button to resume playback.
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