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Basic Failure Analysis
Problem
Possible Cause
Not operating
No power to unit
Bin A or B will not load
Bin A and B are directly exposed to sunlight
stock
Offline
ONLINE/ENTER button pressed while ADP
4000 was Online
Alert condition forced Unit Offline
Unit delivers blank
Stock loaded incorrectly
coupons
Wrong stock type
Contrast adjusted too low for current stock
being used
Print too dark and
Contrast adjusted too high for current stock
blurred
being used
Stock Light flashing
Stock supply depleted
Stock not loaded correctly
Print not aligned
Print misalignment
correctly
Unit Jamming
Stock left in transport
Drive wheels slipping
Burst Failure
Stock damaged and did not burst
Burst position incorrect
Galileo by Travelport obtained written permission from Unimark to reproduce contents of the Sprite Quick Reference Card 71U-1405-500; REV B, © 2006 Unimark Products, LLC. for
the ADP 4000 Quick Reference Card. No part of this publication may be reproduced or transmitted without prior written permission of Galileo by Travelport, or Unimark, Inc.
ADP 4000 Quick Reference Card
ADP 4000 Printer Quick Reference Guide (January 2007)
6
Corrective Action
Switch in OFF position
Power cord not plugged in completely
Faulty power source
Blown fuse – Refer to Troubleshooting Section
Reposition the Unit so that Bins A and B are not directly exposed
to sunlight
Press ONLINE/ENTER button to return Online
Clear alert condition and press RESET/EXIT button followed by
ONLINE/ENTER
Remove stock and reload with face side down and staple stub first
Load direct thermal stock
Adjust darkness using the Adjust Contrast option in the menu 1-
Lightest; 5-Darkest
Adjust darkness using the Adjust Contrast option in the menu 1-
Lightest; 5-Darkest
Reload stock in depleted bin
Remove and reload stock
Adjust Top and/or Left Margin using the corresponding adjust
menu option
Check transport for small piece of stock left in Unit
Use cleaning card – Refer to Cleaning Section
Remove damaged stock from Unit and press RESET/EXIT
Adjust Burst Position using the Burst Adjust option in the menu
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