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HP, Hewlett Packard, and the Hewlett-Packard logo are trademarks of Hewlett-Packard Company in the U.S. and other countries. Compaq, the Compaq logo, and iPAQ are trademarks of Hewlett-Packard Development Company, L.P. in the U.S. and other countries. Microsoft, MS-DOS, Windows, and Windows NT are trademarks of Microsoft Corporation in the U.S.
Notices Important safety instructions Read these instructions carefully. Save these instructions for future reference. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
12 Warning! Batteries may explode if not handled properly. Do not disassemble or dispose them in fire. Keep them away from children and dispose used batteries properly. 13 Use only the proper type of power supply cord set (provided in your accessories box) for this unit. It should be a detachable type: UL listed/CSA certified, type SVT, rated 10A 250V minimum, VDE approved or its equivalent.
Notices Important safety instructions Laser compliance statement Lithium battery statement 1 First things first Taking care of your computer Important tips Cleaning and servicing Asking for technical assistance 2 System tour Features Performance Multimedia Connectivity Front panel Rear panel Mainboard layout Keyboard Function keys Lock keys...
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Connecting your printer Connecting to the network Connecting multimedia devices Connecting USB devices 4 Upgrading your computer Installation precautions ESD precautions Preinstallation instructions Post-installation instructions Opening your computer To remove the cover To replace the cover Upgrading your computer Upgrading the CPU Installing additional memory Upgrading drives Installing an expansion card...
1 First things first Taking care of your computer Please read the important instructions listed in this section. Following these instructions will help you maximize the durability of your computer. Important tips • Do not expose the computer to direct sunlight. Do not place it near sources of heat, such as a radiator. •...
For technical assistance, contact your HP authorized service provider. For information on how and where to contact the service centers in your area, you may access the Web site http://e-support.hp.com.cn/Support/product-item.asp and select the following: From the browser window, click Business PC under the Desktop and Workstation category. Under the Compaq Series list, select D210.
2 System tour Front panel Your computer’s front panel consists of the following: Label Component Optical drive (optional) Optical drive (optional) HDD LED Power LED Power button Diskette drive LED 3.5-inch diskette drive (optional)
Rear panel Your computer’s rear panel consists of the following: Label Color Component Label Color Component Power supply Light blue Audio-in/Line-in jack Voltage selector Lime Audio-out/Line-out/ switch Headphone-out jack Power cord socket Pink Microphone-in jack (rear) Purple PS/2 keyboard Blue VGA port port Burgundy...
2 System tour Mainboard layout The layout below shows all the connectors and jumpers of the mainboard. Refer to the table on page 11 for a brief description of each connectors and jumpers. The mainboard becomes accessible once you open your computer. It should look like the figure shown below: For information on how to open your computer, see “Opening your computer”...
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Label Component Battery Buzzer PS/2 mouse (upper) and keyboard (lower) ports USB 1.1/2.0 ports COM 2 connector Power connector Parallel (upper), serial (left) and monitor (right) ports FDD connector CN10 Network (upper) and USB 1.1/2.0 (lower) ports CN11 Power connector (12V power and GND) CN12 IDE 2 connector CN13...
2 System tour Keyboard The keyboard has full-sized keys that include separate cursor keys, two Windows keys, and twelve function keys. For information on how to connect your keyboard, see “Connecting peripherals” on page 23. Description Function keys Scroll lock keys Num lock key Cursor keys Application key...
Function keys The function keys, F1 - F12, let you perform specific functions, depending on the application that uses them. Lock keys The keyboard has three lock keys which you can toggle on and off to switch between two functions. Lock key Description Caps Lock...
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2 System tour Description Windows logo key Use the Windows Logo Key in combination with other keys to perform certain functions available in the Windows operating system. • Windows logo key: Displays or hides the Start menu. • Windows logo key + d: Displays the Desktop •...
Mouse Your mouse has one scroll wheel and two buttons: a left button and a right button. Quickly pressing and releasing the buttons is called clicking. Sometimes, you will need to do a double-click (clicking the same button twice quickly) or a right-click (clicking the right button quickly). The scroll wheel in between the two buttons is added to provide easier scrolling capability.
2 System tour Disk drives Your computer comes with the following disk drives: Diskette drive (optional) Your computer’s 3.5-inch diskette drive accepts 720-KB and 1.44-MB capacity diskettes. The diskettes are compact, lightweight, and easy to carry around. Here are some tips on how to take care of your diskettes: •...
To insert a CD or DVD into your computer’s CD-ROM or DVD drive: Gently push the Eject button located on the front panel to open the drive tray. When the disc tray slides open, place the CD or DVD gently on the tray. Make sure that the label or title side of the disc is facing upward.
3 Setting up your computer Arranging a comfortable work area Working safely begins with the arrangement of your work space and the proper use of equipment. For this reason, it is very important to take time and think about how you are going to arrange your work area. Note: You may also access the Web site (www.hp.com/ergo/) for a detailed description on the proper workstation setup, posture, and health and work habits for computer users.
• The keyboard should be placed just above your lap. Adjust the keyboard height by flipping the folding stands located under the keyboard. • Keep your lower arms parallel to the floor as you type. Your upper arms and shoulders should be relaxed. Then try typing with a light touch.
3 Setting up your computer Connecting peripherals Setting up your computer is easy. For the most part, you only have four things to connect: the mouse, the keyboard, the monitor, and the power cable. Note: The illustrations shown in this section are for your reference only. Actual device model may not be exactly the same.
Connecting your keyboard PS/2 keyboard Plug your PS/2 keyboard cable into the PS/2 keyboard port (purple port) located on the rear panel of your computer. Note: If you are using a USB keyboard, connect the keyboard cable into any of the USB ports located on the rear panel of your computer.
3 Setting up your computer Connecting a monitor To connect a CRT monitor, simply plug the monitor cable into the VGA port (blue port) located on the rear panel of your computer. Note: Refer to the monitor manual for additonal instructions and information.
Connecting the power cable CAUTION: Before you proceed, check the voltage range in your area. Make sure that it matches your computer’s voltage setting. If they do not match, change your computer’s voltage setting according to your area’s voltage range. To connect the power cable: Select the correct voltage setting.
3 Setting up your computer Turning on your computer After connecting the necessary peripherals and plugging in the power cable, you are now ready to turn the computer on and get to work. To turn on your computer: Turn on all external peripherals connected to your computer such as the monitor, printer, fax, speakers, etc. On the front panel of your computer, press the Power button.
Turning off your computer To turn off your computer, follow the steps below. For Windows XP: On the Windows XP taskbar, click on the Start button, and click Shut Down Computer; then click Ok. Turn off all peripherals connected to your computer. For Turbolinux: In Gnome mode: Click on the Start button, click Log off and then click Stop.
3 Setting up your computer Connecting options Connecting your printer Your computer supports parallel, serial and USB printers. To connect a parallel printer, plug the printer cable into the parallel port (burgundy port) located on the rear panel of your computer. Note: If you are using a serial printer, connect the printer cable into the serial port located on the rear panel of your computer.
Connecting to the network You can connect your computer to a Local Area Network (LAN) using a network cable. To do so, simply plug the network cable into the network port located on the rear panel of your computer. Note: Consult your operating system manual for information on how to configure your network setup.
3 Setting up your computer Connecting multimedia devices You can connect multimedia devices such as a microphone, audio line-in devices, an earphone, a headphone and external speakers. These devices will allow you to take advantage of your computer’s multimedia features. Plug the devices in as follows: •...
Connecting USB devices Universal Serial Bus (USB) is a serial bus design that is capable of cascading peripherals such as a digital camera, keyboard, mouse, joystick, scanner, printer and modem. With USB, complex cable connections can be eliminated. Your computer comes with four USB ports on the rear panel. These ports support USB 2.0 high performance external devices such as webcams and digital still cameras.
4 Upgrading your computer Installation precautions Before you install any computer component, we recommend that you read the following sections. These sections contain important ESD precautions along with preinstallation and post-installation instructions. ESD precautions Electrostatic discharge (ESD) can damage your processor, disk drives, expansion boards, and other components. Always observe the following precautions before you install a computer component: Do not remove a component from its protective packaging until you are ready to install it.
Post-installation instructions Observe the following after installing a computer component: Ensure the components are installed according to the step-by-step instructions in their respective sections. Replace any expansion boards or peripherals that you removed earlier. Replace the cover. Connect the necessary cables and turn on your computer.
4 Upgrading your computer Opening your computer CAUTION: Before you proceed, make sure that you have turned off your computer and all peripherals connected to it. Read the “Preinstallation instructions” on page 35. You need to open your computer before you can install additional components. See the following section for instructions.
Push the housing cover slightly backward (1), then pull it up (2) to detach it. To replace the cover Align the housing cover to the housing frame and then push it in to slide it back into place.
Upgrading your computer Certain components of your computer are upgradeable such as memory, hard disk, CPU and expansion cards. You need to observe the “Installation precautions” and “ESD precautions” on page 35 when installing or removing a computer component. However, for safety purposes, we do not recommend that you perform these upgrades yourself.
4 Upgrading your computer Place the heatsink and fan assembly on top of the CPU then press down the retaining lever to secure the assembly. 10 Connect the heatsink and CPU fan cables to the mainboard. 11 Replace the cover (see page 38). Installing additional memory The two 184-pin sockets on the mainboard support Double Data Rate (DDR) Dynamic Random Access Memory (DRAM)-type DIMMs.
Press the holding clips on both sides of the DDR DIMM socket outward to release the DDR DIMM (a). Gently pull the DDR DIMM out of the socket (b). To install a DDR DIMM Locate the DDR DIMM socket on the mainboard. Align the DDR DIMM with the socket (a).
4 Upgrading your computer Upgrading drives Your computer has five drive bays that can accommodate a maximum of two optical drives, one diskette drive and two hard disks. When installing a drive, make sure the screws are aligned with the guide slots in the disk frame. Below is a side view illustration of the disk frame;...
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Disconnect all cables connected to the hard disk and 3.5-inch diskette drives. Remove the 3.5-inch drive frame from the housing by pressing the tab on top and pivoting the frame outward.
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4 Upgrading your computer Remove the four screws that hold the hard disk to the disk frame and pull out the hard disk. Install a new 3.5-inch hard disk and secure it with the four screws you removed earlier. Reinstall the frame into the housing as in the following figure: a Align the frame with the notch.
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b Pivot the frame toward the housing until the tab clicks into place. c Connect the disk drive and power cables. Note: Make sure that the other ends of the disk cables are securely connected to their corresponding connectors on the mainboard. Replace the cover (see page 38).
4 Upgrading your computer Installing an expansion card To install an expansion card: Remove the cover (see page 37). Locate an empty PCI slot on the mainboard. Remove the screw that holds the bracket to the computer. Save the screw. Pull out the bracket on the housing opposite the selected empty slot.
5 Troubleshooting This chapter instructs you on how to deal with common system problems. If problems still persist, contact your HP authorized service provider for assistance.
5 Troubleshooting Basic problems Problem Possible causes Possible remedies Computer cannot power on. The computer is not connected to an Connect the computer to an external external power source. power source. The cable to the external power source is Make sure the cables connecting the unplugged.
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Problem Possible causes Possible remedies Constant beeping sound for Mainboard has a faulty CPU fan. Contact your HP authorized service about 3-5 seconds and the provider for assistance. computer automatically turns off. An error message (CPU CPU or system temperature is above the Save data or program files then turn off temperature is too high, thermal warning alert limit.
5 Troubleshooting Audio problems Problem Possible causes Possible remedies No sound Audio drivers are not installed properly. Remove the audio device in the Device Manager and reboot your computer. The Windows operating system will automatically detect a new hardware when restarting the operating system. Click Start Control Panel System...
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Problem Possible causes Possible remedies Cannot record any sound. The microphone is not firmly connected Make sure the external microphone is The microphone does not or connected to the wrong jack. correctly connected to the microphone-in work. jack (pink jack) located on the rear panel of your computer.
5 Troubleshooting CD-ROM drive/CD problems Problem Possible causes Possible remedies CD-ROM drive cannot read The CD is not seated properly in the Eject the CD, reseat it and close the tray. a CD. drive. The CD has been loaded upside down. Eject the CD, turn it over and close the tray.
Diskette drive problems Note: You may need to reconfigure the computer when you add or remove a hardware device, such as an additional diskette drive. See “Hardware installation problems” on page 58 for more information. Problem Possible causes Possible remedies Diskette drive light stays on The diskette drive cable is connected Make sure the diskette drive cable is...
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5 Troubleshooting Problem Possible causes Possible remedies Diskette drive cannot read a The diskette is not formatted or is Format the diskette. Do the following: diskette. formatted incorrectly. In the Windows Operating System, double-click My Computer. Double-click 3.5” Floppy. Click File then select Format. Fill in the appropriate information then press Start.
Hardware installation problems Note: You may need to reconfigure the computer when you add or remove a hardware device. Under the Windows operating system, if you install a Plug and Play device, it will automatically recognize the device and configure the computer. When you install a non Plug and Play device, you must reconfigure the computer after installing the new hardware.
5 Troubleshooting Internet problems Problem Possible causes Possible remedies Cannot register Windows You do not have an ISP (internet service Choose an ISP and install appropriate operating system when provider) account. software provided by the ISP before attempting a Web-based accessing the internet.
Keyboard problems Problem Possible causes Possible remedies Keyboard does not work. The PS/2 keyboard was connected after Make sure the keyboard is firmly your computer was powered on. connected to the PS/2 keyboard port (purple port) or USB port. If it does not work, contact your HP authorized service provider for assistance.
5 Troubleshooting Memory problems Problem Possible causes Possible remedies System cannot boot or does Memory module is not the correct type or Replace module with the correct not function properly after speed grade for the system or the new industry-standard memory type for your installing additional memory memory module is not securely inserted computer.
Modem/Fax problems If you have installed a modem and are experiencing problems, this section may provide helpful information. Be sure to also refer to the modem documentation. The following factors may affect the modulation speed at which your computer communicates: •...
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5 Troubleshooting Problem Possible causes Possible remedies No dial tone. The modem is not responding to Follow these steps: commands from your computer. Click Start All Programs Accessories Communications Hyper Terminal. Go to Terminal Mode, then type AT and press Enter. If the modem displays OK, the modem and your computer are working together.
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Problem Possible causes Possible remedies Modem fails to connect to An error was encountered during the Redial the number and try to reconnect. the ISP or remote system. modem connection process. If problem persists, contact your ISP's technical support hotline or your system administrator.
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5 Troubleshooting Problem Possible causes Possible remedies Unable to insert phone line Attempting to use the wrong jack. Plug the telephone line into the jack in modem. marked Line then connect the phone receiver into the jack marked Phone. When starting a dial-up Dialing properties were configured Check dialing properties, especially the connection, your phone...
Network problems If you have installed a NIC (network interface card), and are experiencing problems, this section may provide helpful information. Refer also to the documentation that came with your NIC. Problem Possible causes Possible remedies Remote wake-up feature is The remote wake-up feature is disabled.
5 Troubleshooting Pointing device problems Problem Possible causes Possible remedies Device driver is loaded but The wrong mouse has been selected. If you are running Windows operating pointing device does not system, click Start Control Panel work. Add Hardware, then use the arrow keys to highlight the Mouse icon in the selection box and choose the correct mouse hardware.
Printer problems Note: If you have problems installing your printer, refer to the printer’s documentation or contact the printer manufacturer for assistance. Problem Possible causes Possible remedies Printer will not turn on. The cables are not properly connected or Make sure that the printer is connected the printer is unplugged.
5 Troubleshooting Screen and display problems Problem Possible causes Possible remedies Blank screen The monitor is not turned on, and the Turn the monitor on. Check that the monitor light is not on. monitor light is on. The cable connections are not correct. Make sure the monitor cable is firmly connected to the VGA port (blue port) located on the rear panel of your...
USB problems Problem Possible causes Possible remedies External device connected The operating system limits external Reduce the number of connected to a USB port does not devices connected by USB to two tiers, external devices to no more than two work.
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