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DSH-C130
FAQ Ver.1.1
June 23th, 2017

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Summary of Contents for D-Link DSH-C130

  • Page 1 DSH-C130 FAQ Ver.1.1 June 23th, 2017...
  • Page 2: Table Of Contents

    Q11: How do I format my microSD card on my DSH-C310 camera? ............... 17 Q12: Will my DSH-C310 camera work with other D-Link mobile apps? ............19 Q13: How can I share control of my DSH-C310 camera using the Apple Home app? ........19 Q14: Can motion detection from my DSH-C310 camera trigger other HomeKit accessories? .......
  • Page 3: Q1: Where Do I Get The Omma App Or Software

    Q1: Where do I get the Omma app or software? Any iOS device with iOS 10.1 or above and go to App store and download the “Omna” App.
  • Page 4: Q2: How To Setup Dsh-C310 Using Omna App

    Q2: How to setup DSH-C310 using Omna App? Before you start pairing, please make sure your mobile is connected to your router. And the Bluetooth on your IOS device must be on. Power up the Camera, please wait for DSH-C310 to boot up.
  • Page 5 Camera LED will blink amber when it is ready for setup.
  • Page 6 Have the HomeKit Setup Code (HomeKit Pairing Code) ready for scan Sticker attached to the device and Quick Installation Card Position the HomeKit code in you mobile camera frame.
  • Page 7 Tap on Next once your camera identified.
  • Page 8 Using Home App Select “Add Accessory”.
  • Page 9 Make sure you connected to your WIFI network and turn on your Bluetooth for Pairing purpose Select the DSH-C310 or Compatible Apple Home Kit device to add.
  • Page 10: Q3: What Is The Difference Between The Omna App And The Home App? Which One Should I Use

    Q3: What is the difference between the Omna app and the Home app? Which one should I use? Put simply, the Home app provides basic functionality for the camera as well as motion detection notifications, and also allows the 180 Cam HD to interact with other HomeKit enabled devices. The Omna app provides additional functionality including local recording and playback, adjustment of motion detection settings, and firmware upgrades.
  • Page 11: Q4: How Do I Enable And Set Up Motion Detection On My Dsh-C310 Camera

    Q4: How do I enable and set up motion detection on my DSH-C310 camera? The 180 Cam HD’s motion detection feature can trigger alerts when it detects movement within its field of view. This detection can produce a notification on your mobile device, trigger local recording to a microSD card, or initiate an automation policy.
  • Page 12 3. Tap the Motion Setting slider to toggle motion detection on or off. If motion detection is turned on, the following configuration options will be available: Detection Area - Tap the areas of the grid to turn motion detection on or off for that area. Orange shading indicates that an area is being monitored for motion detection.
  • Page 13 2. Tap Details. 3. Tap Status and Notifications.
  • Page 14: Q5: What Type Of Microsd Card Is Recommended For My Dsh-C310 Camera

    4. Tap the Allow Notifications slider to turn motion detection notifications on or off. Motion detected: Q5: What type of microSD card is recommended for my DSH-C310 camera?  The DSH-C310 camera will accept most microSD cards. We recommend that you use a microSD card which meets the following specifications: ...
  • Page 15: Q6: What Should I Do If The Led On My Dsh-C310 Camera Remains Solid Red After Power-Up

    Q6: What should I do if the LED on my DSH-C310 camera remains solid red after power-up? If the LED on the camera remains solid red after powering up, this means the camera cannot connect to the wireless router it was configured to. If you moved the camera, try moving it closer to the router and reboot. If the problem persists, you will need to reset the camera and reconfigure it.
  • Page 16: Q9: What Should I Do If The Led On My Dsh-C310 Camera Remains Solid Red After Power-Up

    Q9: What should I do if the LED on my DSH-C310 camera remains solid red after power-up? If the LED on the camera remains solid red after powering up, this means the camera cannot connect to the wireless router it was configured to. If you moved the camera, try moving it closer to the router and reboot. If the problem persists, you will need to reset the camera and reconfigure it.
  • Page 17: Q10: How Do I Reset My Dsh-C310 Camera Back To The Factory Default Settings

    Q10: How do I reset my DSH-C310 camera back to the factory default settings? Note: All settings will be deleted including association with the Omna and HomeKit apps. You will need to reconfigure the camera. If you need to reinstall your camera, you can reset it back to the factory default settings. To reset, press and hold the reset button on the bottom of the camera with a paper clip until the LED turns red, then release.
  • Page 18: Q11: How Do I Format My Microsd Card On My Dsh-C310 Camera

    Q11: How do I format my microSD card on my DSH-C310 camera? Follow the steps below to format your microSD card. This camera will format to FAT32 file system. 1. Insert your microSD card into the camera. Make sure the gold tabs are facing down (the text on the bottom of the camera is right-side up).
  • Page 19 5. Tap SD Recording. 6. You must turn off SD Card Recording before formatting. Tap to turn off. 7. Tap Format SD Card. Note that formatting the SD card will erase all data and will format to FAT32.
  • Page 20: Q12: Will My Dsh-C310 Camera Work With Other D-Link Mobile Apps

    9. Allow about a minute to format. Once finished, tap OK. You can now enable SD Card Recording. Q12: Will my DSH-C310 camera work with other D-Link mobile apps? The DSH-C310 camera will only work with the D-Link Omna app and the Apple Home app. The camera is not compatible with mydlink lite.
  • Page 21: Q14: Can Motion Detection From My Dsh-C310 Camera Trigger Other Homekit Accessories

    D-Link and other brands? As this is D-Link’s first foray into the HomeKit ecosystem, at launch the DSH-C310 will be the only D-Link HomeKit-compatible device and the only device supported by the Omna app. Therefore at present, this product will not work or interact with any of D-Link’s current smart home products.
  • Page 22: Q17: Does The Dsh-C310 Support Cloud-Based Recordings

    Apple currently does not support cloud recording via the HomeKit ecosystem for security reasons, so there is currently no way to record video from any HomeKit camera to the cloud. D-Link does not currently offer any alternative cloud recording mechanism, other than a microSD card slot on the camera. You can configure motion detection-based recording which will be automatically saved to a microSD card inserted into the card slot.
  • Page 23 If you want to update it later, click Cancel, and then follow the steps below: From the Omna app, click on your camera. 1. Tap Settings. Tap Firmware Upgrade.
  • Page 24 3. Tap Upgrade Now and then tap Upgrade to start. Once completed a Download Complete window will appear. Tap OK. The camera will reboot. The upgrading process may take up to 5 minutes. Do NOT unplug power to the camera during this process. Once the camera has rebooted, close the Omna app and reopen it.
  • Page 25: Q20: How Do I Use Apple Tv As Hub And Remote Access

    Q20: How do I use Apple TV as hub and remote access? To support remote viewing, you need to have a Home Hub. A Home Hub can be an Apple TV (4th generation) with tvOS 10.1 and later or an iPad with iOS 10.1. Go to the main page and select Setting Enter Accounts...
  • Page 26: Q21: Is The Omma App Available For Apple Ios And Android Devices

    Enter Home Sharing Turn on Home Sharing Q21: Is the Omma app available for Apple iOS and Android devices? The Omna app supports iOS-based devices only. Q22: What functionality of the DSH-C310 is supported by HomeKit? You can view the live footage and manage the notifications by motion detection.
  • Page 27: Q23: What Functionality Is Added By The Omna App

    Q23: What functionality is added by the Omna app? You can use the Omna’s motion trigger and save any footage to SD card. Q24: What is DSH-C310 LED function? Red means DSH-C310 is unable to connect wife. Orange means DSH-C310 is connecting wifi successfully. Q25: Which video file format is supported by the SD card?? MP4 video file format is supported.
  • Page 28: Q27: What Is The Purpose Of Homekit Setup Code (Homekit Pairing Code)

    Q27: What is the purpose of HomeKit Setup Code (HomeKit Pairing Code)? You can easily and securely control all your HomeKit devices by HomeKit Setup Code. For setup details, please refer to Q2. (Also see Q2) Q28: How many people can be invited using local and remote access? 5 people for local and remote access.
  • Page 29 example, while your home network might normally be capable of providing enough bandwidth to the 180 Cam HD for 1080p video, in a situation where there is a temporary increase in network activity (such as other users downloading large files or watching high quality streaming video), to avoid live video stoppage or stuttering due to insufficient network speed, the 180 Cam HD will dynamically adjust the video's resolution to the best possible quality given the available bandwidth and latency, ensuring an uninterrupted live video experience.

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