Napoleon BL36NTE-1 Installation And Operation Manual page 60

troubleshooting
symptom
EN
symptom
Motor is turning,
frequent beeping
occurs.
Motor is turning,
frequent beeping
Lights or blower
occurs.
won't function (if
equipped).
Lights or blower
won't function (if
equipped).
Flames are very ag-
gressive.
Flames are very ag-
gressive.
Appliance won't per-
form any functions.
Appliance won't per-
form any functions.
symptom
symptom
The following applies specifi cally to the SIT system only:
Pilot will not light.
The following applies specifi cally to the SIT system only:
Makes no noise with
no spark at pilot
Pilot will not light.
burner. (Lights and
Makes no noise with
blower operate, if
no spark at pilot
equipped).
burner. (Lights and
blower operate, if
equipped).
note:
Starting from off, press the on button on the transmitter. Approximately 4 seconds on/off button is pressed, the ignition
note:
board will start the spark. The fi rst try for ignition will last approximately 60 seconds. If there is no fl ame ignition (rectifi cation),
Starting from off, press the on button on the transmitter. Approximately 4 seconds on/off button is pressed, the ignition
the board will stop sparking for approximately 35 seconds. After the wait time, the board will start the second try for ignition
board will start the spark. The fi rst try for ignition will last approximately 60 seconds. If there is no fl ame ignition (rectifi cation),
by sparking for approximately 60 seconds. If there is still no positive ignition, the board will go into lock out.
the board will stop sparking for approximately 35 seconds. After the wait time, the board will start the second try for ignition
by sparking for approximately 60 seconds. If there is still no positive ignition, the board will go into lock out.
symptom
symptom
The following applies specifi cally to the Maxitrol system only:
Pilot lights.
The following applies specifi cally to the Maxitrol system only:
No gas fl ow.
Pilot lights.
No gas fl ow.
No spark after pilot
ignition. Valve turns off
in one minute and does
No spark after pilot
not operate.
ignition. Valve turns off
in one minute and does
not operate.
No pilot ignition
(5 second continuous
60
beep).
No pilot ignition W415-1705 / A / 07.13.17
(5 second continuous
beep).
Remote too far away from receiver.
Valve wiring is damaged.
Wire connector pins are bent.
Valve wiring is damaged.
problem
problem
Receiver batteries low.
Receiver batteries low.
Control module switch in
wrong position.
Control module switch in
COM switch is unplugged.
wrong position.
COM switch is unplugged.
Door is ajar.
Venting action is too great.
Door is ajar.
Venting action is too great.
No power to the system.
Receiver switch in wrong
No power to the system.
position (if equipped).
Receiver switch in wrong
Transmitter isn't operational.
position (if equipped).
Transmitter isn't operational.
problem
problem
Ignition box has been locked
out.
Ignition box has been locked
out.
problem
problem
Manual override knob is in the
"MAN" position.
Manual override knob is in the
Valve is not functioning properly.
"MAN" position.
Valve is not functioning properly.
Minimal voltage from thermocou-
ple or resistance in circuit ports
(Parts include: "ON/OFF" switch,
Minimal voltage from thermocou-
receiver, thermocurrent connec-
ple or resistance in circuit ports
tions or temperature switches).
(Parts include: "ON/OFF" switch,
receiver, thermocurrent connec-
Switch is in "OFF" position on
tions or temperature switches).
the valve.
Switch is in "OFF" position on
Wiring is loose.
the valve.
Receiver (if equipped).
Wiring is loose.
Refer to "WIRING DIAGRAM" section.
-
Replace valve.
-
Straighten pins.
-
Replace valve.
-
test solution
test solution
Replace batteries.
-
Replace batteries.
-
Verify ON/OFF switch is in the "I" position which denotes on.
-
Verify ON/OFF switch is in the "I" position which denotes on.
-
Verify "COM" switch is plugged into the front of the control
-
module.
Verify "COM" switch is plugged into the front of the control
-
Ensure door is secured properly.
-
module.
Check to ensure venting is properly sealed or restrict vent
-
Ensure door is secured properly.
-
exit with restrictor plate. (Not available in all appliances).
Check to ensure venting is properly sealed or restrict vent
-
Check breaker to verify it's in the "on" position.
-
exit with restrictor plate. (Not available in all appliances).
Verify that the 3 position switch on the receiver is in the
-
Check breaker to verify it's in the "on" position.
-
remote position (middle).
Verify that the 3 position switch on the receiver is in the
-
Check battery power and battery orientation.
-
remote position (middle).
Check battery power and battery orientation.
-
test solution
test solution
Choose one of the 4 methods below to reset the system.
To reset ignition box when locked out. Turn off power supply
1.
and remove batteries (if used) from the back up battery pack.
Choose one of the 4 methods below to reset the system.
2. To reset the DFC Board when the board goes into a lock
1. To reset ignition box when locked out. Turn off power supply
out condition and the LED is blinking 3 times using the
and remove batteries (if used) from the back up battery pack.
transmitter on/off button:
To reset the DFC Board when the board goes into a lock
2.
Step 1: Turn the system off by pressing the on/off
out condition and the LED is blinking 3 times using the
button to turn the system off.
transmitter on/off button:
Step 2: After approximately 2 seconds press the on/
Step 1: Turn the system off by pressing the on/off
off button on the transmitter again. The DFC Board will
button to turn the system off.
reset and the ignition sequence will start again.
Step 2: After approximately 2 seconds press the on/
3. To reset the DFC Board when the board goes into a lock out
off button on the transmitter again. The DFC Board will
condition and the LED is blinking 3 times by cycling fl ame:
reset and the ignition sequence will start again.
Step 1: In the manual fl ame control mode, use the down
To reset the DFC Board when the board goes into a lock out
3.
arrow button to reduce the fl ame to off, indicated by the
condition and the LED is blinking 3 times by cycling fl ame:
word OFF displayed on the transmitter LCD screen.
Step 1: In the manual fl ame control mode, use the down
Step 2: Wait approximately 2 seconds and press the up
arrow button to reduce the fl ame to off, indicated by the
arrow button, the ignition sequence will start.
word OFF displayed on the transmitter LCD screen.
Step 2: Wait approximately 2 seconds and press the up
arrow button, the ignition sequence will start.
test solution
test solution
Turn the knob to the "ON" position.
-
Turn the knob to the "ON" position.
-
Valve is on pilot fl ow. Turn to the high setting, double click the large
-
fl ame button on the remote.
Replace valve. Do not overtighten.
Valve is on pilot fl ow. Turn to the high setting, double click the large
-
-
fl ame button on the remote.
Measure the voltage, it should read a least 5mV. The spade
-
Replace valve. Do not overtighten.
-
connector is on the outer surface beside the magnet nut. Verify with
manufacturer the drop time, after thermocouple is heated measure
Measure the voltage, it should read a least 5mV. The spade
-
the drop time.
connector is on the outer surface beside the magnet nut. Verify with
manufacturer the drop time, after thermocouple is heated measure
the drop time.
Switch to "ON" position.
-
Switch to "ON" position.
-
Ensure wiring is properly secured.
-
Reset program: hold reset button on receiver and wait for 2 beeps.
-
Ensure wiring is properly secured.
-