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Other Functions Failure
If other functions such as the CRT switch, HDMI switch, LAN connection, external microphone,
external speaker, or USB 3.0, perform the following:
Check if the drive is ok.
1.
Check if the test utility is ok.
2.
Swap the mainboard.
3.
BIOS Problems
Forget BIOS Password
If the user forgets the BIOS password, discharge CMOS by shorting the CMOS connector.
Refer to
Random Loss of BIOS Settings
If the computer is experiencing intermittent loss of BIOS information, perform the following:
If the computer is more than one year old, replace the CMOS battery.
1.
Run a complete virus scan using up to date software to confirm the computer is virus free.
2.
If the computer is experiencing HDD or ODD BIOS information loss, disconnect and reconnect
3.
the power and data cables between devices.
If the BIOS settings are still lost, replace the cables.
4.
If HDD information is missing from the BIOS, the drive may be defective and should be
5.
replaced.
Replace the Motherboard.
6.
If the issue is still not resolved, refer to
7.
4-17
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Clearing the Password Check and BIOS Password
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Online Support Information
on page 8-2.
Troubleshooting
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