This revision: July 2015 Sign up for an Acer ID and enjoy great benefits Open the Acer Portal app to sign up for an Acer ID or sign in if you already have an Acer ID. There are three great reasons for you to get an Acer ID: •...
Taking care of your AC adapter ....6 Cleaning and servicing........ 7 Preparing the computer ......34 What to bring to meetings ......35 Your Acer notebook tour Taking the computer home ....35 Screen view ..........8 Preparing the computer ......35 Keyboard view .........
• Where to find the power button, ports and connectors • Tips and tricks for using the touchpad and keyboard • How to create recovery backups • Guidelines for connecting to a network and using Bluetooth • Information on using Acer’s bundled software...
6 - First things first If you need to power down the computer for a short while, but don’t want to completely shut it down, you can put it to Sleep by doing any of the following: • Press the power button. •...
3. Use a soft, moist cloth. Do not use liquid or aerosol cleaners. If your computer is dropped or visibly damaged, or does not work normally, please contact your nearest authorized Acer service center. For more information, please See Frequently asked questions on...
Your Acer notebook tour - 9 Keyboard view Icon Item Description Indicates the computer’s power Power indicator status. Touch-sensitive pointing device. The touchpad and selection buttons form a single surface. Touchpad Press down firmly on the touchpad surface to perform a left click.
10 - Your Acer notebook tour Left view Icon Item Description DC-in jack Connects to an AC adapter. Supports high-definition digital video HDMI port connections. USB port Connects to USB devices. Connects to audio devices (e.g., Headset/ speakers, headphones) or a headset speaker jack with microphone.
12 - Using the keyboard S I N G T H E K E Y B O A R D The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off.
Using the keyboard - 13 Hotkeys The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness and volume output. To activate hotkeys, press and hold the <Fn> key before pressing the other key in the hotkey combination. Hotkey Icon Function Description...
14 - Using the keyboard Windows keys The keyboard has two keys that perform Windows-specific functions. Description Pressed alone it returns to the Start screen or to return to the last open app. Windows key It can also be used with other keys for special functions, please check Windows Help.
Touchpad - 15 O U C H P A D Touchpad basics The touchpad controls the arrow (or 'cursor') on the screen. As you slide your finger across the touchpad, the cursor will follow this movement. Note The touchpad is sensitive to finger movement; the lighter the touch, the better the response.
16 - Touchpad This allows you to control applications with a few simple gestures, such as: • Swipe in from edge: Access Windows tools by swiping into the center of the touchpad from the right or left edge. • Swipe in from right: Open the Action Center.
Using a Bluetooth connection - 17 S I N G A L U E T O O T H C O N N E C T I O N Bluetooth is a technology enabling you to transfer data wirelessly over short distances between many different types of devices.
18 - Using a Bluetooth connection 3. Select the device you wish to pair from the list of discovered devices, and select Pair. 4. A code displays on your computer, which should match the code displayed on your device. Select Yes. Then, accept the pairing from your device.
Windows will detect and display a list of available networks during setup. Select your network and enter the password if required. Acer notebook computers feature an Airplane mode hotkey that turns the network connection on or off. You can use the network...
20 - Connecting to the Internet management options to turn your wireless network on/off or control what is shared over the network. To connect to a wireless network, please follow the steps below. 1. Ensure you have a wireless router/access point and current internet connection through the ISP of your choice.
Connecting to the Internet - 21 4. Select Network & internet. 5. You will see a list of available wireless networks. Select the one you wish to use.
22 - Connecting to the Internet 6. Once you select a wireless network, select Connect. 7. If required, enter the network’s password.
Connecting to the Internet - 23 Connecting with a cable Built-in network feature Plug one end of a network cable into the network port on your computer, and the other end into a port on your router. (Refer to the image below.) Then, you'll be ready to get online.
To configure Acer Bluelight Shield, Search for ’Acer Quick Access’. From here you can toggle Acer Bluelight Shield on or off, and you can choose from four different modes to fit your needs: No.
- 25 Keeping your computer and data safe... In this section you will find: • How to secure your computer • Setting passwords • What you need to prepare when you’re traveling • How to get the most out of your battery...
26 - Securing your computer E C U R I N G Y O U R C O MP U TE R Your computer is a valuable investment that you need to take care of. Learn how to protect and take care of your computer. Using passwords Passwords protect your computer from unauthorized access.
Securing your computer - 27 • Type the User Password and press <Enter> to use the computer. If you enter the password incorrectly, a warning message appears. Try again and press <Enter>. Important You have three chances to enter a password. If you fail to enter the password correctly after three tries, the system halts.
28 - BIOS utility B I O S U T I L I T Y The BIOS utility is a hardware configuration program built into your computer's BIOS. Your computer is already properly configured and optimized, and you do not normally need to run this utility. However, if you encounter configuration problems, you may need to run it.
Power management - 29 O W E R M A N A G E M E N T This computer has a built-in power management unit that monitors system activity. System activity refers to any activity involving one or more of the following devices: keyboard, mouse, hard disk, peripherals connected to the computer, and video memory.
30 - Power management 5. Select Change settings that are currently unavailable. 6. Scroll down and disable Turn on fast startup. 7. Select Save changes.
Battery pack - 31 A T T E R Y P A C K The computer uses an embedded Lithium battery that gives you long use between charges. Battery characteristics The battery is recharged whenever you connect the computer to the AC adapter.
32 - Battery pack Use this conditioning process for all new batteries, or if a battery hasn't been used for a long time. Warning Do not expose battery packs to temperatures below 0° C (32° F) or above 45° C (113° F). Extreme temperatures may adversely affect the battery pack.
Battery pack - 33 Checking the battery level The power meter indicates the current battery level. Rest the cursor over the battery/power icon on the taskbar to see the battery's present charge level. Battery-low warning When using battery power pay attention to the power meter. Important Connect the AC adapter as soon as possible after the battery-low warning appears.
Traveling with your computer - 35 You can put the computer in Sleep mode by pressing the Sleep hotkey or by closing the display. When you are ready to use the computer again, open the display and, if necessary, press and release the power button. Note The computer may enter Hibernation or Deep Sleep mode after being in Sleep mode for a period of time.
36 - Traveling with your computer What to take with you Unless you have some items at home, take the following items with you: • AC adapter and power cord. • The printed Setup Guide. Special considerations Follow these guidelines to protect your computer while traveling to and from work: •...
Traveling with your computer - 37 Traveling with the computer Important Check with your airline for any special requirements for travelling with Lithium batteries. When you are moving within a larger distance, for instance, from your office building to a client's office building or traveling locally. Preparing the computer Prepare the computer as if you were taking it home.
38 - Traveling with your computer Preparing the computer Prepare the computer as you would normally prepare it for traveling. What to bring with you Bring the following items with you: • AC adapter. • Power cords that are appropriate for your destination(s). •...
Note Two USB standards are currently available on Acer computers: USB 2.0 (High-speed USB) and USB 3.0 (SuperSpeed USB). USB 2.0 ports on Acer computers have a black tongue in the port, while USB 3.0 ports have a blue tongue. For best performance, USB 3.0 devices should always be plugged into USB 3.0 ports.
Memory card reader - 41 E M O R Y C A R D R E A D E R Connectivity options Your computer has a card reader and other ports/jacks that allow you to connect peripheral devices to your computer. For instructions on how to connect different external devices to the computer, read the following section.
42 - Memory card reader (2 TB). Your computer provides an SDHC or SDXC compatible card reader. Note SDXC memory cards can only be used in an SDXC-compatible reader; SD and SDHC cards can be used in either type. Removing a card from a memory card reader 1.
44 - HDMI H D M I HDMI (High-Definition Multimedia Interface) is a high-quality, digital audio/video interface. HDMI allows you to connect any compatible digital audio/video source, such as your computer, a set-top box, DVD player, and audio/video receiver to any compatible digital audio and/or video monitor, such as a digital television (DTV) with a single cable.
- 45 Got a question? In this section you will find: • Frequently asked questions • Tips for using Windows 10 • Troubleshooting information • How to protect yourself while online • Where to find Acer service center contact information...
46 - Frequently asked questions R E Q U E N TL Y A S K E D Q U E S T I O N S The following is a list of possible situations that may arise during the use of your computer.
Your C: drive will be reformatted and all data will be erased. It is important to back up all data files before using this option. Before performing a restore operation, please check the BIOS settings. 1. Check to see if Acer disk-to-disk recovery is enabled or not.
2. Make sure the D2D Recovery setting in Main is Enabled. 3. Exit the BIOS utility and save changes. The system will reboot. Note To activate the BIOS utility, press <F2> when you see the Acer logo during boot up. For more information, see Recovering your system on page 103.
F r e qu e nt ly a sk Frequently asked questions - 49 Tips and hints for using Windows 10 We know this is a new operating system that will take some getting used to, so we've created a few pointers to help you get started. How do I get to Start? Press the Windows key or select the Windows Start button on the lower left-hand corner of the screen.
50 - Frequently asked questions Can I personalize the Lock screen? You can personalize the lock screen with a different image, to run a slideshow of images, or to show you quick status and notifications to suit your personal needs. To change the background, press the Windows key or select the Windows Start button and select Settings >...
Frequently asked questions - 51 Can I change the screen resolution? Yes, you can. Move your cursor to the lower left-hand corner of the screen and type 'Control Panel' in the text box to display the results; select Control Panel > Adjust screen resolution. Alternatively, you can also right-click anywhere on the desktop and select Screen resolution.
52 - Frequently asked questions Where are my apps? Move your cursor to the lower left-hand corner of the screen and select Search, start typing the name of the app you would like to open. How do I make an app appear on Start? If you're in All apps and you want to make an app appear on Start, right-click an app and select Pin to Start.
> Update & recovery > Windows Update. Select Advanced options to configure the settings. Where can I get more information? For more information please visit the following pages: • Windows 8, 8.1 and 10 tutorials: www.acer.com/windows- tutorial • Support FAQs: support.acer.com...
R E Q U E N T LY 54 - Frequently asked questions Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself;...
Frequently asked questions - 55 Error messages Corrective action Keyboard error or no Contact your dealer or an authorized service keyboard connected center. Keyboard interface Contact your dealer or an authorized service error center. Press <F2> (during POST) to enter the BIOS Memory size utility, then press Exit in the BIOS utility to mismatch...
56 - Internet and online security N T E R N E T A N D O N L I N E S E C U R I T Y First steps on the net Protecting your computer It is vital to protect your computer from viruses and attacks over the internet (see Security on page 60).
Internet and online security - 57 internet as the connection speed is low and connection time is typically charged per hour. DSL (e.g. ADSL) DSL (Digital Subscriber Line) is an ‘always-on’ connection that runs over the phone line. As DSL and phone do not use the same frequencies, you can use your telephone at the same time you are connected to the internet (this requires a ‘micro-filter’...
58 - Internet and online security Network connections A LAN (Local Area Network) is a group of computers (for example, within an office building or home) that share a common communications line and resources. When you set up a network, you can share files, peripheral devices (such as a printer) and an internet connection.
Internet and online security - 59 services. Read carefully the documentation supplied with your Access point/router for detailed setup instructions. Network cable (RJ45) A network cable (also called RJ45 cable) is used to connect the host computer to the access point (see illustration below); this type of cable may also be used to connect peripheral devices to the access point.
Security You are probably eager to explore everything the internet has to offer. In order for you to be safe online, Acer has pre-installed McAfee Internet Security Suite on your computer. McAfee Internet Security Suite runs quietly in the background to block today’s complex threats and protect your identity when you shop,...
Note Acer guarantees that your computer was 100% virus free at the time of purchase and does not cover damages due to viruses. What is spyware? Spyware refers to generally unwanted programs that are downloaded onto your computer while connected to the internet, often without you knowing it.
62 - Internet and online security would allow it (i.e. a game connecting to a multi-player server or an encyclopaedia making a content update). How to protect your computer Cybercrime prevention can be straight-forward - when armed with a little technical advice and common sense, many attacks can be avoided.
A complete version of McAfee Internet Security Suite is pre-installed on your Acer system. It includes a free trial subscription to protection updates. Make sure you Activate it! Choose strong passwords and keep them safe Passwords are a fact of life on the internet today;...
64 - Internet and online security of your online accounts, one of the first steps you can take is to change your password. Protect your personal information Exercise caution when sharing personal information such as your name, home address, phone number, and email address online. To take advantage of many online services, you will inevitably have to provide personal information in order to handle billing and shipping of purchased goods.
Internet and online security - 65 www.yourbank.com not http://www.yourbank.com). The "s" stands for secure and should appear when you are in an area requesting you to login or provide other sensitive data. Another sign that you have a secure connection is the small lock icon in the bottom of your web browser (usually the right-hand corner).
66 - Internet and online security Additionally, many banks and services use fraud prevention systems that call out unusual purchasing behavior (i.e. if you live in Texas and all of the sudden start buying refrigerators in Budapest). In order to confirm these out of the ordinary purchases, they might call you and ask you to confirm them.