Obtaining Support - miniDSP 2X4 HD User Manual

6 Audio is coming through
the wrong outputs
7 Cannot reload a
configuration
9.4 O
BTAINING SUPPORT
1. Check the forums on miniDSP.com to see if this issue has already been raised and a solution provided.
2. Contact miniDSP via the support portal at
a. The specific product you are having an issue with (in this case, 2x4 HD).
b. A clear explanation of the symptoms you are seeing.
c. A description of troubleshooting steps (see
miniDSP Ltd, Hong Kong / www.minidsp.com
a. Check the cabling from the processor to your amplifiers.
b. Check that you have correctly set up the matrix mixer to send
the correct inputs to the correct outputs.
a. Confirm the file format of your file (.xml).
b. Confirm the version of the file.
minidsp.desk.com
Troubleshooting
/ Features and specifications subject to change without prior notice
with:
above) performed and your results.
48