Service (Customer Care); End-User Limited Warranty - Verizon V100 User Manual

V100_V100AM / USA EN / A31008-M1908-R301-1-6019 / appendix.fm / 12.3.08
Appendix

Service (Customer Care)

product operation information, or for problem resolution, call:
System Information
When calling the Customer Care service,
you may be asked to provide your phone's
system information.
During the call, proceed as follows:
¢ ¢
s
§Menu§ System Info
Operation Hours
Select entry and press §OK§.
The number of hours your system has
been operating.
§Back§ Press display key.
s
HS S/W Version
Select entry and press §OK§.
The software version of the handset is dis-
played. Use q to scroll through all of the
information.
Press the display key.
§Back§
s
Base S/W Ver.
Select entry and press §OK§.
The software version of the base station is
displayed. Use q to scroll through all of
the information.
Press the display key three
§Back§
times to return to normal tele-
phone mode.
32
Customer Care Warranty for Cordless Products
To obtain Customer Care Warranty service,
Toll Free: 1-866 374 3864
9:00 a.m. – 5:00 p.m. Monday-Saturday

End-user limited Warranty

The Verizon brand and the Verizon trademark
are used under license. This product is covered
by a one year limited warranty. Any repair
replacement or warranty ser-vice, and all ques-
tions about this product should be directed to:
1-866 374 3864.
This limited, non-transferable warranty is pro-
vided to the original buyer/end-consumer
("you") for systems, handsets and accessories
(collectively, "Product") provided by Siemens
Home and Office Communication Devices LLC
("Siemens"). Siemens warrants to you that at
the date of purchase, the product is free of
defects in workmanship and materials and the
software included in the Product will perform in
substantial compliance to its program specifica-
tions.
1. WARRANTY PERIOD
The Product warranty period is one (1) year
from the original date of purchase by you. Proof
of purchase (e.g., sales slip or invoice) must be
provided with any Product returned during the
Warranty Period. Batteries supplied with the
Products are warranted to be free from defects
at the time of purchase only.
2. EXCLUSIVE REMEDY
Siemens' entire liability and your exclusive rem-
edy if the Product is defective in materials or
workmanship during the Warranty Period and is
returned shall be that the Product will be
repaired or replaced as set forth in Section 4
below. Reconditioned replacement compo-
nents, parts or materials may be used in the
replacement or repair. Data in the memory of
the Product may be lost during repair.