Basic Troubleshooting - Tesla TI50A User Manual

6.3 - Basic Unit Troubleshooting
Fault
1. Output Capacity LED does not come
on.
2. Unit will not power from ac outlet.
3. Unit failed function test.
4. Unit emits sparks when plugged into
power source.
5. Unit works then shuts down.
6. Circuit breaker continuously trips
TI50A DC Power Supply
Possible Cause
A. Circuit Breaker has tripped.
B. No outlet power.
A. AC line cord is damaged or bad.
B. Is ac line cord fully plugged into
unit and wall outlet.
C. AC circuit breaker has been
tripped.
D. No ac power at outlet.
Internal failure.
A.
Water or moisture has seeped
A.
in unit
B. Internal failure.
Unit is overheating.
A.
B. Cooling fans and vents are
obstructed or inoperable.
A. Unit is overheating.
B. Internal Short
Troubleshooting & FAQ
Remedy
A. Plug the unit in to the appropriate ac
power outlet.
B. If LEDs still do not illuminate,
C. Please contact Tesla™ Customer Service
at (302) 324-8910
A. Do a continuity test on the ac line cord
B. Check if line cord is properly secured.
C. Check to make sure ac circuit breaker is
placed in the "ON" position.
Please contact Tesla™ Customer Service
A.
at (302) 324-8910
Move unit to dry warm air and allow to
A.
dry for over 48 hours.
B. Do Not Use Unit. Please contact Tesla™
Customer Service at (302) 324-8910
Move the unit to an area 10°-20° less
A.
than ambient temperature.
B. Clean and clear cooling vents, turn on
unit and inspect if air is flowing through
unit. If no airflow please contact Tesla™
Customer Service at (302) 324-8910.
A. Disconnect unit from ac input and dc
output.
B. Switch breaker to ON position.
C. Reconnect unit to cables and run.
D. If LEDs still do not illuminate,
E. Please contact Tesla™ Customer Service
at (302) 324-8910
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