Human Touch HT-2720 Troubleshooting Manual
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Also See for HT-2720:
- Use & care manual (48 pages) ,
- Manual (2 pages) ,
- Use & care manual (25 pages)
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Summary of Contents for Human Touch HT-2720
- Page 2 ©2008 Human Touch, LLC. All rights reserved. July 25, 2008 Please forward any questions or comments regarding this Troubleshooting Guide to documentation@humantouch.com.
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Page 3: Getting Started
HT-2720 Troubleshooting This Troubleshooting Guide walks you step-by-step through the diagnosis of HT-2720 customer problems. It is important to follow these steps carefully, to ensure that the problem is diagnosed correctly, and therefore the appropriate repair action is taken. Assembly Issues... - Page 4 Be sure to note the serial number on the back of the power panel, and instruct the customer to note it as well. Once the power panel is replaced, the chair will no longer contain the serial number on the power panel. HT-2720 Troubleshooting Guide...
- Page 5 1. Verify which massage function(s) is/are not working properly (for reporting purposes), by confirming that the corresponding LED on the remote control lights but no massaging motion occurs. • Kneading—kneading motor • Percussion—percussion/compression motor • Compression—percussion/compression motor • Rolling—elevation motor HT-2720 Troubleshooting Guide...
- Page 6 6. Reinsert the fuse holder into the power panel, then turn it 1/8 turn clockwise to secure it. 7. Plug the chair back into the wall outlet and turn it on. 8. If the convenience outlet is still not receiving power, replace the power panel. HT-2720 Troubleshooting Guide...
- Page 8 Human Touch, LLC 3030 Walnut Ave. Long Beach, CA 90807 humantouch.com...
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Questions and answers
I have an HT 2720 massage chair. The power to the chair quit working so I replaced the main fuse for the chair. After plugging in the cord and turning on the main switch on the back of the chair the massage immediately began operating. Now the chair will not turn off with the hand held control panel, I need to turn off main switch on the back. What is wrong? How do I fix this?
If the handheld control panel stops working after replacing the main fuse on a Human Touch HT-2720 massage chair, possible causes include:
1. Loose Remote Control Cable Connection – Verify that the remote control cable is securely connected to the power panel.
2. Faulty Power Panel – If the connection is secure but the remote still does not work, the power panel may need to be replaced.
3. Component Malfunction – If the remote control LED lights up but the functions do not work properly, the issue is likely with a controlled component rather than the remote itself.
Check these factors to diagnose and resolve the issue.
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