Troubleshooting - LG GS-B680PL Owner's Manual

687l side by side fridge
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TROUBLESHOOTING

Symptoms
Reason
Is there a power interruption?
There is no
refrigeration or
If the power plug unplugged
freezing.
from the outlet?
Is the fridge or freezer
temperature set to its warmest
setting?
Is the appliance in direct
sunlight, or is it near a heat
generating object such as
cooking oven or heater?
Did you store hot food without
There is poor
cooling it first?
refrigeration or
freezing.
Did you put in too much food?
Are the appliance doors
completely closed?
Is there enough space around
the appliance?
Is the fridge or freezer
temperature set to 'Warm'?
Did you put in food with a
The appliance
strong smell?
contains a bad
smell.
Vegetables or fruit may have
spoiled in the drawer?
The inside lamp in
Does the inside lamp in the
the appliance does
appliance turn off?
not turn on.
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Solution
• Check the power of other appliances.
• Plug the power plug in the outlet
properly.
• Set the fridge or freezer temperature to
'Medium' or cooler and re check after
24Hrs.
• Check the installation area and reinstall
it away from heat generating objects.
• Cool the hot food first before putting it
in the fridge or freezer compartment.
• Maintain an appropriate space between
food.
• Completely close the door and make
sure that stored food is not obstructing
the door.
• Adjust the installation position to make
enough space around the appliance.
• Set the fridge or freezer temperature to
'Medium'.
• Store foods with strong smells in sealed
containers.
• Throw away rotten vegetables and
clean the vegetable drawer. Do not
store vegetables too long in the
vegetable drawer.
• It is hard for customers to replace the
inside lamp in the appliance as they
are not serviceable. If the inside lamp
does not turn on, please contact the
LG Electronics customer information
centre.
Symptoms
Reason
Is the appliance leaning
forward?
Were the shelves properly
The appliance
assembled?
door is not closed
tightly.
Did you close the door with
excessive force?
It is difficult to
Did you open the door right
open the appliance
after you closed it?
door.
Did you store hot food without
cooling it first?
Did you leave the appliance
There is
door open?
condensation
inside the
appliance or on
the bottom of the
Do you open and close the
vegetable drawer
appliance door frequently?
cover.
Did you put warm or moist
food inside without sealing it
in a container?
Doors may not be closed
properly?
Frosts has formed
in the freezer
compartment.
Did you store hot food without
cooling it first?
Solution
• Adjust the front feet to raise the front
side slightly.
• Refit the shelves if needed.
• If you apply too much force or speed
when closing the door, it may remain
briefly open before closing. Make sure
that you do not slam the door closed.
Close without force.
• If you try to open the appliance door
within one minute after you closed
it, you may have difficulties because
of the pressure inside the appliance.
Try to open the appliance door again
in a few minutes so that the internal
pressure stabilizes.
• Cool the hot food first before putting it
in the fridge or freezer compartment.
• Although the condensation will
disappear soon after you close the
appliance door, you can wipe it with a
dry cloth.
• Condensation can form due to the
temperature difference from the
outside. Wipe out the dampness with a
dry cloth.
• Store food in a covered or sealed
container.
• Check if the food item inside the
appliance is blocking the door and
make sure that the door is tightly
closed.
• Cool the hot food first before putting it
in the fridge or freezer compartment.
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