Troubleshooting - Sony KV-XA21M60 Operating Instructions Manual

Trinitron color tv
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Troubleshooting

If you find any problem while viewing your TV, please check the following guide.
If any problem persists, contact your Sony dealer.
Symptom
• Connection is loose or
Snowy picture
• Channel presetting is
• The antenna type is
Noisy sound
• The antenna direction
• Signal transmission is
• Broadcast signals are
Distorted picture
Noisy sound
• The TV system setting
Good picture
Noisy sound
• The selected sound is
• The power cord,
No picture
• The TV is not turned
No sound
24
Additional Information
Possible cause
the cable is damaged.
inappropriate or
incomplete.
inappropriate.
is inappropriate.
low.
too strong.
or channel presetting
is inappropriate or
incomplete.
inappropriate.
antenna or VCR is not
connected.
on.
Solutions
• Check the antenna cable and connection
on the TV, VCR and on the wall.
• Press SELECT until "MANUAL
PROGRAM" appears on the screen, then
preset the channel again.
• Check the antenna type (VHF/UHF).
Contact a Sony dealer for advice.
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Try using a booster.
• Turn off or disconnect the booster if it is in
use.
• If the sound of all the channels are noisy,
check the TV system (TV SYS) setting,
then press AUTO PROGR to preset the
channels again.
• If the sound of some channels are noisy,
select the channel, then select the
appropriate TV system (TV SYS).
• If the sound of some channels are noisy,
select the channel, then press A/B to select
the main sound.
• Check the power cord, antenna and the
VCR connections.
• Press ?/1 (power).
• Press ! (main power) on the TV to turn
off the TV for about five seconds, then
turn it on again.
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