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Symptom
• The volume level is
Good picture
too low.
• The sound is muted.
No sound
• There is local
Dotted lines or
interference from cars,
stripes
neon signs, hair
dryers, power
generators, etc.
• Broadcast signals are
Double images or
reflected by nearby
"ghosts"
mountains or
buildings.
• The antenna direction
is inappropriate.
• Use of a booster is
inappropriate.
• The color level setting
No color
is too low.
• The color system
setting is
inappropriate.
• The antenna direction
is inappropriate.
• The magnetic
Abnormal color
disturbance from
patches
external speakers or
other equipment, or
the direction of the
earth's magnetic field
may affect the TV.
• The stereo reception
TV cannot receive
setting is
stereo broadcast
inappropriate.
signal
(KV-XG29M60/
XA21M63/
XA21M60 only)
Possible cause
• Press 2 + to increase the volume level.
• Press % to cancel the muting.
• Do not use a hair dryer or other
• Adjust the antenna direction for
• Use a highly directional antenna.
• Use the fine tuning (FINE) function.
• Adjust the antenna direction. Contact a
• Turn off or disconnect the booster if it is
• Press SELECT until "COLOR" appears
• Press SELECT until "COLOR SYS "
• Adjust the antenna direction. Contact a
• Keep external speakers or other electrical
• Press A/B until "AUTO" appears
Solutions
equipment near the TV.
minimum interference. Contact a Sony
dealer for advice.
Sony dealer for advice.
in use.
on the screen, then press + or – to adjust
the color level.
appears on the screen, then check the
color system setting (usually set this to
"AUTO").
Sony dealer for advice.
equipment away from the TV. Do not
move the TV while the TV is turned on.
Press ! (main power) on the TV to turn
off the TV for about 15 minutes, then turn
it on again.
on the screen.
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Additional Information
25
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